GoTo Meeting Logo Award Winner Product Badge
GoTo Meeting Logo Award Winner Product Badge
GoTo

GoTo Meeting

Composite Score
9.0 /10
CX Score
9.2 /10
Category
GoTo Meeting
9.0 /10

What is GoTo Meeting?

GoToMeeting is a web-hosted service created and marketed by LogMeIn. It is an online meeting, desktop sharing, and video conferencing software package that enables the user to meet with other computer users, customers, clients or colleagues via the Internet in real time.

Company Details


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Awards & Recognition

GoTo Meeting won the following awards in the Web and Video Conferencing - Enterprise category

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GoTo Meeting Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on GoTo Meeting.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

95 Plan to Renew

1
Since last award

87 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love GoTo Meeting?

3% Negative
4% Neutral
93% Positive

Pros

  • Performance Enhancing
  • Saves Time
  • Respectful
  • Fair

Feature Ratings

Average 86

Instant Messaging

87

Audio Conferencing VoIP

87

Video Conferencing

87

Screen Share

86

Facilitator Functions

85

Audio Controls

85

Audio Conferencing Call in Bridge

85

File Transfer

84

Keyboard Mouse Control

84

Virtual Whiteboard

84

Application Share

84

Vendor Capability Ratings

Average 85

Ease of Implementation

87

Quality of Features

87

Business Value Created

86

Ease of Data Integration

86

Breadth of Features

84

Product Strategy and Rate of Improvement

84

Ease of Customization

84

Ease of IT Administration

84

Usability and Intuitiveness

84

Availability and Quality of Training

84

Vendor Support

83

GoTo Meeting Reviews

Grace H.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2021

Excellent software for conducting online meetings

Likeliness to Recommend

7 /10

What differentiates GoTo Meeting from other similar products?

This device has allowed us to make video clips of conversations between us, it has allowed me to connect with people through a reliable platform, it is also a great structure for video and audio conferences, it is very easy to set up meetings, share screen, I can also chat with members in The meeting, offers us more than we normally need to collaborate in real time, with all these GoToMeeting functions, users can communicate with each other over the Internet in real time, it is an effective and beneficial real-time conferencing solution.

What is your favorite aspect of this product?

I like the shared screen, the security and the service coverage, the meetings start easily and immediately without waiting and without wasting time, it is an incredible and quite sophisticated system, it does not have any problems, the calls are clear, complex, It has a very interesting sound, it is also quite complete software, easy to use, very organized and with a very understandable interface, it has many functions such as recording, chatting, screen sharing, which are very useful, I also love the personalized meeting room for impromptu meetings.

What do you dislike most about this product?

Until today I have no complaints about this tool, I have only had good results since I started using this platform.

What recommendations would you give to someone considering this product?

This amazing tool provides the excellent live chat opportunity that will speed up your communication process even more, it is a complete software, with really useful tools, I highly recommend GoToMeeting because it is very easy to use.

Pros

  • Continually Improving Product
  • Reliable
  • Unique Features
  • Efficient Service

Tanis B.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2021

To work with multiple screens.

Likeliness to Recommend

9 /10

What differentiates GoTo Meeting from other similar products?

GoToMeeting is peculiar because it facilitates integrated VoIP conference calls, videoconferences in HD Faces are of higher quality favoring meetings with the impression of being all present in one place, another great benefit is the online whiteboard to work as a team and seek to obtain original ideas based on a specific topic, through the free presentation of the concepts or proposals of each of the members.

What is your favorite aspect of this product?

I love GoToMeeting useful to carry out online video conferences from mobile devices and browsers such as: Google Chrome, Microsoft Edge or simply by installing the application for iOS and Android devices, it allows activities to be displayed by zooming in or approaching several screens from PC or mobile phones, it allows the use of a webcam to see and contemplate the participants of the videoconferences directly or as if you were in person, and it proceeds efficiently with its integrated audio system.

What do you dislike most about this product?

GoToMeeting is a secure application that has been promoting and stimulating the activities that, together with the work teams and the company, are being developed from any place, moment and disposition, protecting, and complying with the daily management of organizational activities without complications.

What recommendations would you give to someone considering this product?

I recommend GoToMeeting, it approves and authorizes the beneficiaries to stabilize transaction and service exchange conferences on the web, it is ideal for holding conferences with work teams, other areas of the company and clients from anywhere.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Alexandre M.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2021

Perfect for video conferencing on the Web.

Likeliness to Recommend

9 /10

What differentiates GoTo Meeting from other similar products?

GoToMeeting is efficient, practical and provides performance in terms of recording without limits in the cloud all meetings are secure, it is flexible for spontaneous transcription of conferences, it is relevant to communicate during the course of a meeting in written form instantly and prudent, its image, audio and sound recording tool is flawless in High Definition.

What is your favorite aspect of this product?

I like GoToMeeting for its architecture, the way it displays the information, it is visibly simple to interact with your system, to work and create meetings in the applications for Android, iOS and Windows Phone devices, it has the Call me grant service and it recognizes that GoToMeeting makes you a convening or an appointment in advance of planned meetings, offers an individual URL to name and locate information in the Internet environment, is appropriate and beneficial to obtain copies and transfers of the topics, and arguments, of a conference and then download it.

What do you dislike most about this product?

GoToMeeting is equipped to provide a quality service and without setbacks.

What recommendations would you give to someone considering this product?

I recommend GoToMeeting is the answer to create conferences for exhibitions or exhibitions of IT activities from anywhere, its sound system is perfect through the internet or by phone system, diligent to share on the screen from my webcam too, efficient for preserve and protect the conferences and everything that happens.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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