GoTo Meeting Logo Award Winner Product Badge
GoTo Meeting Logo Award Winner Product Badge
GoTo

GoTo Meeting

Composite Score
9.0 /10
CX Score
9.2 /10
Category
GoTo Meeting
9.0 /10

What is GoTo Meeting?

GoToMeeting is a web-hosted service created and marketed by LogMeIn. It is an online meeting, desktop sharing, and video conferencing software package that enables the user to meet with other computer users, customers, clients or colleagues via the Internet in real time.

Company Details


Need Assistance?

We're here to help you with understanding our reports and the data inside to help you make decisions.

Get Assistance

Awards & Recognition

GoTo Meeting won the following awards in the Web and Video Conferencing - Enterprise category

Filter By

GoTo Meeting Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on GoTo Meeting.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

1
Since last award

95 Plan to Renew

1
Since last award

87 Satisfaction of Cost Relative to Value


Emotional Footprint Overview

Chart with 5 data points.
The chart has 1 X axis displaying categories.
The chart has 1 Y axis displaying values. Range: 0 to 100.
End of interactive chart.
{y}
{name}

Emotional Footprint Overview

Product Experience:
94%
Negotiation and Contract:
92%
Conflict Resolution:
93%
Strategy & Innovation:
92%
Service Experience:
94%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love GoTo Meeting?

Chart

Bar chart with 10 data series.
The chart has 1 X axis displaying values. Range: -0.5 to 0.5.
The chart has 1 Y axis displaying values. Range: 0 to 100.
End of interactive chart.
3% Negative
3% Neutral
94% Positive

Pros

  • Acts with Integrity
  • Efficient Service
  • Saves Time
  • Respectful

Feature Ratings

Average 86

Audio Conferencing VoIP

87

Video Conferencing

87

Instant Messaging

86

Screen Share

86

Audio Controls

85

Facilitator Functions

85

Audio Conferencing Call in Bridge

85

File Transfer

85

Keyboard Mouse Control

85

Virtual Whiteboard

84

Application Share

84

Vendor Capability Ratings

Average 84

Ease of Implementation

86

Quality of Features

86

Business Value Created

86

Ease of Data Integration

85

Breadth of Features

84

Ease of Customization

84

Ease of IT Administration

84

Product Strategy and Rate of Improvement

84

Availability and Quality of Training

83

Vendor Support

83

Usability and Intuitiveness

83

GoTo Meeting Reviews

Hussain K.

  • Role: Information Technology
  • Industry: Consulting
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2024

Good for online meetings.

Likeliness to Recommend

10 /10

What differentiates GoTo Meeting from other similar products?

Simple features make Goto meeting easy to set up and use for online meetings.

What is your favorite aspect of this product?

Sharing your screen is easy and has fantastic audio and video.

What do you dislike most about this product?

Design feels old.

What recommendations would you give to someone considering this product?

Complex collaboration has better options than talks.

Pros

  • Respectful
  • Includes Product Enhancements
  • Trustworthy
  • Efficient Service

Cons

  • Less Reliable
  • Commodity Features

Katie C.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2024

Easy to use & allows us to run top quality webinar

Likeliness to Recommend

9 /10

What differentiates GoTo Meeting from other similar products?

Ability to seamless integrate with our marketing automation system. We can seamlessly set up webinars and connect them to our other systems.

What is your favorite aspect of this product?

Setting up automated reminders to participants in our virtual events/ webinars.

What do you dislike most about this product?

The interface is not that attractive.

What recommendations would you give to someone considering this product?

Identify your needs and explore options.

Pros

  • Enables Productivity
  • Caring
  • Saves Time
  • Respectful

Cons

  • Charges for Enhancements

Jessica A.

  • Role: Finance
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2024

A Reliable Video Conferencing Solution

Likeliness to Recommend

9 /10

What differentiates GoTo Meeting from other similar products?

It would be great to see more advanced participant management options in GoToMeeting. Features such as automatic transcription and AI-powered noise cancellation would also be major developments. Plus, adding personalized backgrounds and better integrations with tools like Google Calendar and Salesforce would really boost productivity.

What is your favorite aspect of this product?

I enjoy how simple GoToMeeting is to use. The interface is extremely simple, and I never have to worry about my connection dropping during important calls. It simply works, making meetings comfortable and efficient every time.

What do you dislike most about this product?

Although GoToMeeting is a useful tool for simple meetings but in comparison to other more advanced options then it can seem outdated. For me, it seems outdated because it lacks advanced features like AI-powered options and modern customization.

What recommendations would you give to someone considering this product?

If you want a reliable and user-friendly video conferencing tool, GoToMeeting is a fantastic choice since it is perfect for any businesses and anyone who needs quick meetings. Just remember, if you are looking for fancy features like AI tools then you might want to check out other options too.

Pros

  • Continually Improving Product
  • Reliable
  • Caring
  • Respectful

Most Popular GoTo Meeting Comparisons