GoTo Meeting Logo Award Winner Product Badge
GoTo Meeting Logo Award Winner Product Badge
GoTo

GoTo Meeting

Composite Score
9.0 /10
CX Score
9.2 /10
Category
GoTo Meeting
9.0 /10

What is GoTo Meeting?

GoToMeeting is a web-hosted service created and marketed by LogMeIn. It is an online meeting, desktop sharing, and video conferencing software package that enables the user to meet with other computer users, customers, clients or colleagues via the Internet in real time.

Company Details


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Awards & Recognition

GoTo Meeting won the following awards in the Web and Video Conferencing - Enterprise category

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GoTo Meeting Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on GoTo Meeting.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

95 Plan to Renew

1
Since last award

87 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love GoTo Meeting?

3% Negative
4% Neutral
93% Positive

Pros

  • Performance Enhancing
  • Saves Time
  • Respectful
  • Fair

Feature Ratings

Average 86

Instant Messaging

87

Audio Conferencing VoIP

87

Video Conferencing

87

Screen Share

86

Facilitator Functions

85

Audio Controls

85

Audio Conferencing Call in Bridge

85

File Transfer

85

Keyboard Mouse Control

84

Virtual Whiteboard

84

Application Share

84

Vendor Capability Ratings

Average 85

Ease of Implementation

87

Quality of Features

87

Business Value Created

86

Ease of Data Integration

86

Breadth of Features

84

Product Strategy and Rate of Improvement

84

Ease of Customization

84

Ease of IT Administration

84

Usability and Intuitiveness

84

Availability and Quality of Training

84

Vendor Support

83

GoTo Meeting Reviews

Cheryl D.

  • Role: Operations
  • Industry: Government
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2022

Cuts down on travel costs to attend meetings

Likeliness to Recommend

7 /10

What differentiates GoTo Meeting from other similar products?

Sharing of documents is very easy and happens instantly with this software. Because of its flexibility to turn a meeting into a webinar or large-scale meeting, my meeting options are unlimited

What is your favorite aspect of this product?

Simplify one meeting link for every meeting and create my personal meeting URL and share my meeting URL directly with attendees

What do you dislike most about this product?

The requirement of an internet or data connection of sufficient quality. Doesn't offer numerous integrations with other software to maximize productivity

What recommendations would you give to someone considering this product?

It takes out the need for users to travel and enables them to become more efficient with their time while communicating needs around the world in an instant

Pros

  • Helps Innovate
  • Continually Improving Product
  • Fair
  • Friendly Negotiation

Paul M.

  • Role: Finance
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2022

Unified solution with a bundle of features

Likeliness to Recommend

9 /10

What differentiates GoTo Meeting from other similar products?

The most user-friendly and appealing platform that doesn't require much training is GoToMeeting. This tool cannot be compared because it offers excellent HD definition videos and high-quality sound, both features enhance the meeting experience. Despite its technical advantages, its cost is also a benefit because it is lower than that of competitors.

What is your favorite aspect of this product?

The overall experience has improved due to excellent audio and video communication. The meeting's real-time screen sharing and flexibility in what may be shared are the most appealing aspects for me, along with high resolution and no audio or video lag. Additionally, recording may be done extremely easily and the user interface is also very simple to understand and use.

What do you dislike most about this product?

The capability of removing our camera when presenting is one thing I dislike. The other users in the meeting may occasionally find it distracting. The calendar integration with Outlook also seems to be a little difficult. I didn't test it using any other calendar or mail program.

What recommendations would you give to someone considering this product?

GoToMeeting is the most appealing and user-friendly tool that doesn't require any training. I adore that GoToMeeting makes it possible for us to plan excellent virtual meetings because it is known for its quick invitation sending and simple sharing across all device types and operating systems.

Pros

  • Helps Innovate
  • Reliable
  • Unique Features
  • Inspires Innovation

Tannsi B.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2022

Friendly, easy, and efficient.

Likeliness to Recommend

8 /10

What differentiates GoTo Meeting from other similar products?

What I love most about it is its natural connection point which permits even individuals without trend-setting innovation information like me, to play out the errands somewhat in a really cooperative air without a hitch. As my calling in writing for a blog requires many individuals to unite, conceptualize, and have the work looked at continuously for speedy experiences, I completely grasp the requirement for a frictionless distant coordinated effort. GoToMeeting assists me with that and I am flabbergasted at the zero-contact insight as well as quick handling which implies you will not get those solidified up or obscuring pictures on screens.

What is your favorite aspect of this product?

For my situation, the most concerning issue that GotoMeeting settles for me is having the option to take continuous assistance from a specialized master when I am battling with a local distributing stage or content administration framework created by in-house engineers. Likewise, I feel surer when somebody makes sense of something while likewise sharing the pertinent screen-it provides me with a sensation of genuine cooperation and assists me with associating better with the venture I am chipping away at.

What do you dislike most about this product?

While it fulfills my expectations, it appears that they might offer superior help choices and more correspondence channels for individuals with higher requirements like I in some cases put myself in the shoes of my group chief or human asset supervisor, I figure they might require more from the application and because of the broad use (they would speak with numerous other colleagues too) they would require moment support-some of the time in the continuous. The downsides of singing free of charge incorporate some. You have a limited meeting span while using free.

What recommendations would you give to someone considering this product?

I strongly prescribe this tool to others considering it as it is exceptionally easy to understand, simple to match up/find contacts, VoIP calls, and furthermore, you could add however many clients as up to 300 on a solitary telephone call. It's likewise accessible in the free rendition in this way, my own proposal is that attempt freeware first as a cloud-put together device and afterward based with respect to individual experience buy the yearly membership, notwithstanding, I guarantee you it merits each and every penny of your cash.

Pros

  • Efficient Service
  • Fair
  • Acts with Integrity
  • Client's Interest First

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