GoTo Meeting Logo Award Winner Product Badge
GoTo Meeting Logo Award Winner Product Badge
GoTo

GoTo Meeting

Composite Score
9.0 /10
CX Score
9.2 /10
Category
GoTo Meeting
9.0 /10

What is GoTo Meeting?

GoToMeeting is a web-hosted service created and marketed by LogMeIn. It is an online meeting, desktop sharing, and video conferencing software package that enables the user to meet with other computer users, customers, clients or colleagues via the Internet in real time.

Company Details


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Awards & Recognition

GoTo Meeting won the following awards in the Web and Video Conferencing - Enterprise category

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GoTo Meeting Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on GoTo Meeting.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

95 Plan to Renew

1
Since last award

87 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love GoTo Meeting?

3% Negative
4% Neutral
93% Positive

Pros

  • Performance Enhancing
  • Saves Time
  • Respectful
  • Fair

Feature Ratings

Average 86

Audio Conferencing VoIP

87

Instant Messaging

87

Video Conferencing

87

Screen Share

86

Facilitator Functions

86

Audio Conferencing Call in Bridge

85

Audio Controls

85

File Transfer

85

Keyboard Mouse Control

85

Virtual Whiteboard

84

Application Share

84

Vendor Capability Ratings

Average 85

Ease of Implementation

87

Quality of Features

86

Business Value Created

86

Ease of Data Integration

86

Ease of Customization

84

Breadth of Features

84

Product Strategy and Rate of Improvement

84

Ease of IT Administration

84

Usability and Intuitiveness

84

Availability and Quality of Training

84

Vendor Support

83

GoTo Meeting Reviews

Kunal T.

  • Role: Information Technology
  • Industry: Consulting
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2024

User friendly and trustworthy for business meeting

Likeliness to Recommend

10 /10

What differentiates GoTo Meeting from other similar products?

GoToMeeting is safer for regular work gatherings.

What is your favorite aspect of this product?

It's convenient to record meetings and share them with teammates.

What do you dislike most about this product?

It lacks built in whiteboards and other interesting features other platforms provide.

What recommendations would you give to someone considering this product?

A simple meeting tool with good audio and recording.

Pros

  • Caring
  • Includes Product Enhancements
  • Reliable
  • Saves Time

Cons

  • Commodity Features
  • Less Respectful
  • Less Friendly Negotiation

Sachidanand j.

  • Role: Sales Marketing
  • Industry: Consulting
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2024

business meetings you can trust

Likeliness to Recommend

10 /10

What differentiates GoTo Meeting from other similar products?

because it is stable and has good sound quality, goto meeting is a great choice for important business meetings compared to platforms that aren't as reliable.

What is your favorite aspect of this product?

there is a new smart assistant tool that automatically transcribes meetings, and i like that i can switch presenters.

What do you dislike most about this product?

the design looks and feels old, and it can be hard to understand for new users.

What recommendations would you give to someone considering this product?

goto meeting is great for businesses that want great video and voice, but it might not have the most advanced tools for working together.

Pros

  • Continually Improving Product
  • Acts with Integrity
  • Helps Innovate
  • Reliable

Cons

  • Commodity Features
  • Vendor Friendly Policies
  • Less Transparent

Anuj C.

  • Role: Information Technology
  • Industry: Consulting
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2024

Reliable for Professional Meetings.

Likeliness to Recommend

10 /10

What differentiates GoTo Meeting from other similar products?

GoTo Meeting offers stronger audio and video stability compared to other services, making it reliable for important business calls.

What is your favorite aspect of this product?

the crystal clear audio quality and the new transcription feature for reviewing calls later.

What do you dislike most about this product?

less intuitive compared to newer platforms.

What recommendations would you give to someone considering this product?

specially for professional presentations.

Pros

  • Reliable
  • Performance Enhancing
  • Caring
  • Respectful

Cons

  • Less Transparent
  • Slower Product Innovation
  • Vendor Friendly Policies

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