GoTo

GoTo Meeting

Composite Score

9.0 /10

CX Score

9.2 /10

704 Reviews Write a Review

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What is GoTo Meeting?

GoToMeeting is a web-hosted service created and marketed by LogMeIn. It is an online meeting, desktop sharing, and video conferencing software package that enables the user to meet with other computer users, customers, clients or colleagues via the Internet in real time.

Company Details

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Awards & Recognition

GoTo Meeting won the following awards in the Web and Video Conferencing - Enterprise category

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2024 Data Quadrant Gold Medalist

Latest Award, 2024

10 Top Rated Capabilities

9 Top Rated Features

Latest Award, 2024

2023 Emotional Footprint Champion

2023

Strategy and Innovation
Service Experience
Contract Negotiation
Conflict Resolution

2023

2023 Data Quadrant Gold Medalist

2023

10 Top Rated Capabilities

11 Top Rated Features

2023

2022 Emotional Footprint Champion

2022

Strategy and Innovation
Service Experience
Product Impact
Contract Negotiation
Conflict Resolution

2022

2022 Data Quadrant Gold Medalist

2022

10 Top Rated Capabilities

7 Top Rated Features

2022

GoTo Meeting Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on GoTo Meeting.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

95 Plan to Renew

1
Since last award

87 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love GoTo Meeting?

3% Negative

4% Neutral

93% Positive

Pros

Performance Enhancing
Saves Time
Respectful
Fair

Feature Ratings

Average 86

Audio Conferencing VoIP

Instant Messaging

Video Conferencing

Screen Share

Facilitator Functions

Audio Conferencing Call in Bridge

Audio Controls

File Transfer

Keyboard Mouse Control

Virtual Whiteboard

Application Share

Vendor Capability Ratings

Average 85

Ease of Implementation

Quality of Features

Business Value Created

Ease of Data Integration

Ease of Customization

Breadth of Features

Product Strategy and Rate of Improvement

Ease of IT Administration

Usability and Intuitiveness

Availability and Quality of Training

Vendor Support

GoTo Meeting Reviews

Brittany N.

Role: Finance
Industry: Finance
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Jul 2020

Audio, video and web conferencing platform.

Likeliness to Recommend

8 /10

What differentiates GoTo Meeting from other similar products?

I don't find much disparity, though the link generated for joining meetings makes it more unique than all others video conferencing programs.

What is your favorite aspect of this product?

The way the vendor has designed this tool to generate links for joining conferences is the best thing ever. I like that GoToMeeting support more members in a single meeting.

What do you dislike most about this product?

The fact that GoToMeeting lacks offline access capabilities is the only drawback so far.

What recommendations would you give to someone considering this product?

I would recommend them to try GoToMeeting as soon as they can to ease video and audio conferencing as well as online interviews.

Pros

Saves Time
Respectful
Altruistic
Helps Innovate

Alexandre C.

Role: Information Technology
Industry: Finance
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Jul 2020

Easy to use for video conferencing

Likeliness to Recommend

9 /10

What differentiates GoTo Meeting from other similar products?

The video quality is high definition. More participant can be show in screen compare to other products.

What is your favorite aspect of this product?

More plugin options. Html easy to run and join meeting. More than 20 participants can be show on screen at the same time.

What do you dislike most about this product?

Unable to play background music or broadcast desktop audio.

What recommendations would you give to someone considering this product?

Gotomeeting is easy to use, training resources are available too. Easy to implement and compatible to most of the devices.

Pros

Reliable
Efficient Service
Inspires Innovation
Saves Time

Andrea M.

Role: Sales Marketing
Industry: Construction
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Jul 2020

GoToMeeting for Audio and video conferencing

Likeliness to Recommend

10 /10

What differentiates GoTo Meeting from other similar products?

GoToMeeting has a wide range of features for video and web conferencing. The support is available for 24.7.12.365 and allocated for free.

What is your favorite aspect of this product?

Ease of deploying GoToMeeting is what I liked during the initial implementation. Video and audio calls works perfectly mainly when the internet connection is stable.

What do you dislike most about this product?

The then issues that I was experiencing on GoToMeeting were all rectified by the vendor customer support.

What recommendations would you give to someone considering this product?

GoToMeeting requires stable cloud computing to get the most out of it.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

GoTo Meeting

What is GoTo Meeting?

Company Details

Need Assistance?

Awards & Recognition

2024 Data Quadrant Gold Medalist

2023 Emotional Footprint Champion

2023 Data Quadrant Gold Medalist

2022 Emotional Footprint Champion

2022 Data Quadrant Gold Medalist

GoTo Meeting Ratings

88 Likeliness to Recommend

95 Plan to Renew

1 Since last award

87 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+93 Net Emotional Footprint

How much do users love GoTo Meeting?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Audio Conferencing VoIP Voice conferencing through a web conference bridge

Instant Messaging Real-time, text-based communication between two or more people

Video Conferencing Interactive video conferencing using a webcam

Screen Share Ability to share a computer screen for viewing by web conference participants

Facilitator Functions Features that assist with meeting facilitation, including raising hand or voting buttons

Audio Conferencing Call in Bridge Voice conferencing through a PSTN conference bridge

Audio Controls Ability to control the participation of attendees' audio, including muting functions

File Transfer File transfer services

Keyboard Mouse Control Host can grant or remove control

Virtual Whiteboard Whiteboard application that enables drawing and diagramming

Application Share Ability to share a single application only for viewing by web conference participants

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

GoTo Meeting Reviews

Brittany N.

Audio, video and web conferencing platform.

Likeliness to Recommend

Pros

Alexandre C.

Easy to use for video conferencing

Likeliness to Recommend

Pros

Andrea M.

GoToMeeting for Audio and video conferencing

Likeliness to Recommend

Pros

Most Popular GoTo Meeting Comparisons

Zoom

Microsoft Teams

Google Meet

Webex Meetings

Adobe Connect

TeamViewer

1
Since last award

Feature Ratings

Audio Conferencing VoIP

Instant Messaging

Video Conferencing

Screen Share

Facilitator Functions

Audio Conferencing Call in Bridge

Audio Controls

File Transfer

Keyboard Mouse Control

Virtual Whiteboard

Application Share

Vendor Capability Ratings

Ease of Implementation

Quality of Features

Business Value Created

Ease of Data Integration

Ease of Customization

Breadth of Features

Product Strategy and Rate of Improvement

Ease of IT Administration

Usability and Intuitiveness

Availability and Quality of Training

Vendor Support