GoTo

GoTo Meeting

9.0 /10

680 Reviews Write a Review

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What is GoTo Meeting?

GoToMeeting is a web-hosted service created and marketed by LogMeIn. It is an online meeting, desktop sharing, and video conferencing software package that enables the user to meet with other computer users, customers, clients or colleagues via the Internet in real time.

Company Details

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Awards & Recognition

GoTo Meeting won the following awards in the Web and Video Conferencing - Enterprise category

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2024 Data Quadrant Gold Medalist

Latest Award, 2024

10 Top Rated Capabilities

9 Top Rated Features

Latest Award, 2024

2023 Emotional Footprint Champion

2023

Strategy and Innovation
Service Experience
Contract Negotiation
Conflict Resolution

2023

2023 Data Quadrant Gold Medalist

2023

10 Top Rated Capabilities

11 Top Rated Features

2023

2022 Emotional Footprint Champion

2022

Strategy and Innovation
Service Experience
Product Impact
Contract Negotiation
Conflict Resolution

2022

2022 Data Quadrant Gold Medalist

2022

10 Top Rated Capabilities

7 Top Rated Features

2022

GoTo Meeting Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on GoTo Meeting.

88 Likeliness to Recommend

94 Plan to Renew

87 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love GoTo Meeting?

3% Negative

4% Neutral

93% Positive

Pros

Reliable
Performance Enhancing
Respectful
Fair

Feature Ratings

Average 86

Instant Messaging

Video Conferencing

Audio Conferencing VoIP

Facilitator Functions

Screen Share

Audio Conferencing Call in Bridge

Audio Controls

Virtual Whiteboard

Application Share

Keyboard Mouse Control

File Transfer

Vendor Capability Ratings

Average 85

Ease of Implementation

Quality of Features

Business Value Created

Ease of Data Integration

Ease of Customization

Breadth of Features

Ease of IT Administration

Usability and Intuitiveness

Product Strategy and Rate of Improvement

Availability and Quality of Training

Vendor Support

GoTo Meeting Reviews

Andrea M.

Role: Sales Marketing
Industry: Construction
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Jul 2020

GoToMeeting for Audio and video conferencing

Likeliness to Recommend

10 /10

What differentiates GoTo Meeting from other similar products?

GoToMeeting has a wide range of features for video and web conferencing. The support is available for 24.7.12.365 and allocated for free.

What is your favorite aspect of this product?

Ease of deploying GoToMeeting is what I liked during the initial implementation. Video and audio calls works perfectly mainly when the internet connection is stable.

What do you dislike most about this product?

The then issues that I was experiencing on GoToMeeting were all rectified by the vendor customer support.

What recommendations would you give to someone considering this product?

GoToMeeting requires stable cloud computing to get the most out of it.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Wendy K.

Role: Information Technology
Industry: Construction
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Jul 2020

GoToMeeting is the best tool for Video calls

Likeliness to Recommend

10 /10

What differentiates GoTo Meeting from other similar products?

GoToMeeting encompasses a wide range of robust features that always enables us to get the most out of it. GoToMeeting generates a link for joining meetings.

What is your favorite aspect of this product?

I like that GoToMeeting has a readily available customer support. Ease of initiating and recording meetings is another great thing.

What do you dislike most about this product?

GoToMeeting has not yet discouraged me on it's capabilities.

What recommendations would you give to someone considering this product?

The mobile application is the best to always stay logged in.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Andrea R.

Role: Finance
Industry: Finance
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Jul 2020

Conducting virtual meetings with GoToMeeting

Likeliness to Recommend

10 /10

What differentiates GoTo Meeting from other similar products?

GoToMeeting has an independent SaaS program that do not need to be integrated to other programs in order to work. It has a clean UI and slick design compared to other related services.

What is your favorite aspect of this product?

I like the fact that GoToMeeting has SaaS, Mobile and desktop software, which are all easy to setup and use. Video conferencing feature is robust enough to produce HD quality videos.

What do you dislike most about this product?

I am fully satisfied on my end, hoping that this tool is going to remain the same.

What recommendations would you give to someone considering this product?

To avoid logging in regularly on the web applications, I recommend using the mobile program.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

GoTo Meeting

What is GoTo Meeting?

Company Details

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Awards & Recognition

2024 Data Quadrant Gold Medalist

2023 Emotional Footprint Champion

2023 Data Quadrant Gold Medalist

2022 Emotional Footprint Champion

2022 Data Quadrant Gold Medalist

GoTo Meeting Ratings

88 Likeliness to Recommend

94 Plan to Renew

87 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+93 Net Emotional Footprint

How much do users love GoTo Meeting?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Instant Messaging Real-time, text-based communication between two or more people

Video Conferencing Interactive video conferencing using a webcam

Audio Conferencing VoIP Voice conferencing through a web conference bridge

Facilitator Functions Features that assist with meeting facilitation, including raising hand or voting buttons

Screen Share Ability to share a computer screen for viewing by web conference participants

Audio Conferencing Call in Bridge Voice conferencing through a PSTN conference bridge

Audio Controls Ability to control the participation of attendees' audio, including muting functions

Virtual Whiteboard Whiteboard application that enables drawing and diagramming

Application Share Ability to share a single application only for viewing by web conference participants

Keyboard Mouse Control Host can grant or remove control

File Transfer File transfer services

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

GoTo Meeting Reviews

Andrea M.

GoToMeeting for Audio and video conferencing

Likeliness to Recommend

Pros

Wendy K.

GoToMeeting is the best tool for Video calls

Likeliness to Recommend

Pros

Andrea R.

Conducting virtual meetings with GoToMeeting

Likeliness to Recommend

Pros

Most Popular GoTo Meeting Comparisons

Zoom

Microsoft Teams

Google Meet

Webex Meetings

Adobe Connect

TeamViewer Remote

Feature Ratings

Instant Messaging

Video Conferencing

Audio Conferencing VoIP

Facilitator Functions

Screen Share

Audio Conferencing Call in Bridge

Audio Controls

Virtual Whiteboard

Application Share

Keyboard Mouse Control

File Transfer

Vendor Capability Ratings

Ease of Implementation

Quality of Features

Business Value Created

Ease of Data Integration

Ease of Customization

Breadth of Features

Ease of IT Administration

Usability and Intuitiveness

Product Strategy and Rate of Improvement

Availability and Quality of Training

Vendor Support