GoTo Meeting Logo Award Winner Product Badge
GoTo Meeting Logo Award Winner Product Badge
GoTo

GoTo Meeting

Composite Score
9.0 /10
CX Score
9.2 /10
Category
GoTo Meeting
9.0 /10

What is GoTo Meeting?

GoToMeeting is a web-hosted service created and marketed by LogMeIn. It is an online meeting, desktop sharing, and video conferencing software package that enables the user to meet with other computer users, customers, clients or colleagues via the Internet in real time.

Company Details


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Awards & Recognition

GoTo Meeting won the following awards in the Web and Video Conferencing - Enterprise category

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GoTo Meeting Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on GoTo Meeting.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

95 Plan to Renew

1
Since last award

87 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love GoTo Meeting?

3% Negative
4% Neutral
93% Positive

Pros

  • Performance Enhancing
  • Saves Time
  • Respectful
  • Fair

Feature Ratings

Average 86

Instant Messaging

87

Audio Conferencing VoIP

87

Video Conferencing

87

Screen Share

86

Facilitator Functions

85

Audio Controls

85

Audio Conferencing Call in Bridge

85

File Transfer

85

Keyboard Mouse Control

84

Virtual Whiteboard

84

Application Share

84

Vendor Capability Ratings

Average 85

Ease of Implementation

87

Quality of Features

87

Business Value Created

86

Ease of Data Integration

86

Breadth of Features

84

Product Strategy and Rate of Improvement

84

Ease of Customization

84

Ease of IT Administration

84

Usability and Intuitiveness

84

Availability and Quality of Training

84

Vendor Support

83

GoTo Meeting Reviews

  • Role: Operations
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Anonymous Reviewer

Submitted Oct 2020

Easy to use and familiar solution to many.

Likeliness to Recommend

8 /10

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Unique Features

Cons

  • Slower Product Innovation

Michael H.

  • Role: Industry Specific Role
  • Industry: Consulting
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2020

A great tool for online meetings.

Likeliness to Recommend

9 /10

What differentiates GoTo Meeting from other similar products?

It is very cost friendly compared to the other softwares.

What is your favorite aspect of this product?

With it you can attend your meetings online without traveling from one place to another. It is very user-friendly and easy to understand.

What do you dislike most about this product?

I have no complain towards it since it works best for me.

What recommendations would you give to someone considering this product?

To give it a try since it never disappoints.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Stanley K.

  • Role: Information Technology
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2020

"Interesting software, it depends on ending my day

Likeliness to Recommend

8 /10

What differentiates GoTo Meeting from other similar products?

GoToMeeting offers high resolution audio and video. Provides a quick and easy way to organize meetings with your team or any other GTM user. Provide your own stable URL for HDFaces video conferencing. It allows to integrate with Outlook.

What is your favorite aspect of this product?

Screen sharing is my favorite part: you can easily chat and give someone access to your computer while you are arguing, so they can show you something, it makes file sharing easy With interconnection for the client, simple and practical to report points to be discussed in meetings. Since it uses IP registration, it has an OpenVoice number to facilitate and operate free conferences

What do you dislike most about this product?

I think GoToMeeting could use some improvements in terms of integrations. Also I would like to send invitations to my contacts from the interface without having to copy and paste the content of the access.

What recommendations would you give to someone considering this product?

If there is something interesting in these times of radical quarantine, could you bluntly say, Gotomeeting, why? Simple, because trello is the most feasible tool in these times that manages to keep us in contact with other people without being physically present in the same place. It is perfect to promote our workplace in an entire city and even in an entire country connected from a cell phone or laptop, providing a greater workflow and performance over time without wasting a second.

Pros

  • Effective Service
  • Caring
  • Saves Time
  • Transparent

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