GoTo

GoTo Meeting

Composite Score

9.0 /10

CX Score

9.2 /10

706 Reviews Write a Review

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What is GoTo Meeting?

GoToMeeting is a web-hosted service created and marketed by LogMeIn. It is an online meeting, desktop sharing, and video conferencing software package that enables the user to meet with other computer users, customers, clients or colleagues via the Internet in real time.

Company Details

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Awards & Recognition

GoTo Meeting won the following awards in the Web and Video Conferencing - Enterprise category

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2024 Data Quadrant Gold Medalist

Latest Award, 2024

10 Top Rated Capabilities

9 Top Rated Features

Latest Award, 2024

2023 Emotional Footprint Champion

2023

Strategy and Innovation
Service Experience
Contract Negotiation
Conflict Resolution

2023

2023 Data Quadrant Gold Medalist

2023

10 Top Rated Capabilities

11 Top Rated Features

2023

2022 Emotional Footprint Champion

2022

Strategy and Innovation
Service Experience
Product Impact
Contract Negotiation
Conflict Resolution

2022

2022 Data Quadrant Gold Medalist

2022

10 Top Rated Capabilities

7 Top Rated Features

2022

GoTo Meeting Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on GoTo Meeting.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

95 Plan to Renew

1
Since last award

87 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love GoTo Meeting?

3% Negative

4% Neutral

93% Positive

Pros

Performance Enhancing
Saves Time
Respectful
Fair

Feature Ratings

Average 86

Instant Messaging

Audio Conferencing VoIP

Video Conferencing

Screen Share

Facilitator Functions

Audio Controls

Audio Conferencing Call in Bridge

File Transfer

Keyboard Mouse Control

Virtual Whiteboard

Application Share

Vendor Capability Ratings

Average 85

Ease of Implementation

Quality of Features

Business Value Created

Ease of Data Integration

Breadth of Features

Product Strategy and Rate of Improvement

Ease of Customization

Ease of IT Administration

Usability and Intuitiveness

Availability and Quality of Training

Vendor Support

GoTo Meeting Reviews

Ruth M.

Role: Human Resources
Industry: Technology
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted May 2021

Inclusive meeting webnars platform

Likeliness to Recommend

9 /10

What differentiates GoTo Meeting from other similar products?

GoToMeeting is fast to connect, inexpensive and ease of use

What is your favorite aspect of this product?

Video conferencing,audio conferencing, file sharing among more

What do you dislike most about this product?

Everything is good

What recommendations would you give to someone considering this product?

I urge all to use GoToMeeting because it has all we need

Pros

Helps Innovate
Reliable
Trustworthy
Unique Features

Crystal T.

Role: Finance
Industry: Media
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted May 2021

A must have Audio, Video & web conferencing tool.

Likeliness to Recommend

10 /10

What differentiates GoTo Meeting from other similar products?

GoToMeeting is the best web conferencing tool so far with high definition video and audio quality unlike any other web conferencing platform.

What is your favorite aspect of this product?

I like how the vendor helps me generate conferencing links that I share with teams, which join meetings with just a click.

What do you dislike most about this product?

I do not encounter any issue, and when I do the vendor customer support is always available to assist.

What recommendations would you give to someone considering this product?

Implement GTM today and focus on mobioe application since it has single sign-in capability.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Grace H.

Role: Information Technology
Industry: Technology
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted May 2021

Excellent software for conducting online meetings

Likeliness to Recommend

7 /10

What differentiates GoTo Meeting from other similar products?

This device has allowed us to make video clips of conversations between us, it has allowed me to connect with people through a reliable platform, it is also a great structure for video and audio conferences, it is very easy to set up meetings, share screen, I can also chat with members in The meeting, offers us more than we normally need to collaborate in real time, with all these GoToMeeting functions, users can communicate with each other over the Internet in real time, it is an effective and beneficial real-time conferencing solution.

What is your favorite aspect of this product?

I like the shared screen, the security and the service coverage, the meetings start easily and immediately without waiting and without wasting time, it is an incredible and quite sophisticated system, it does not have any problems, the calls are clear, complex, It has a very interesting sound, it is also quite complete software, easy to use, very organized and with a very understandable interface, it has many functions such as recording, chatting, screen sharing, which are very useful, I also love the personalized meeting room for impromptu meetings.

What do you dislike most about this product?

Until today I have no complaints about this tool, I have only had good results since I started using this platform.

What recommendations would you give to someone considering this product?

This amazing tool provides the excellent live chat opportunity that will speed up your communication process even more, it is a complete software, with really useful tools, I highly recommend GoToMeeting because it is very easy to use.

Pros

Continually Improving Product
Reliable
Unique Features
Efficient Service

GoTo Meeting

What is GoTo Meeting?

Company Details

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Awards & Recognition

2024 Data Quadrant Gold Medalist

2023 Emotional Footprint Champion

2023 Data Quadrant Gold Medalist

2022 Emotional Footprint Champion

2022 Data Quadrant Gold Medalist

GoTo Meeting Ratings

88 Likeliness to Recommend

95 Plan to Renew

1 Since last award

87 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+93 Net Emotional Footprint

How much do users love GoTo Meeting?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Instant Messaging Real-time, text-based communication between two or more people

Audio Conferencing VoIP Voice conferencing through a web conference bridge

Video Conferencing Interactive video conferencing using a webcam

Screen Share Ability to share a computer screen for viewing by web conference participants

Facilitator Functions Features that assist with meeting facilitation, including raising hand or voting buttons

Audio Controls Ability to control the participation of attendees' audio, including muting functions

Audio Conferencing Call in Bridge Voice conferencing through a PSTN conference bridge

File Transfer File transfer services

Keyboard Mouse Control Host can grant or remove control

Virtual Whiteboard Whiteboard application that enables drawing and diagramming

Application Share Ability to share a single application only for viewing by web conference participants

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

GoTo Meeting Reviews

Ruth M.

Inclusive meeting webnars platform

Likeliness to Recommend

Pros

Crystal T.

A must have Audio, Video & web conferencing tool.

Likeliness to Recommend

Pros

Grace H.

Excellent software for conducting online meetings

Likeliness to Recommend

Pros

Most Popular GoTo Meeting Comparisons

Zoom

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Google Meet

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Adobe Connect

TeamViewer

1
Since last award

Feature Ratings

Instant Messaging

Audio Conferencing VoIP

Video Conferencing

Screen Share

Facilitator Functions

Audio Controls

Audio Conferencing Call in Bridge

File Transfer

Keyboard Mouse Control

Virtual Whiteboard

Application Share

Vendor Capability Ratings

Ease of Implementation

Quality of Features

Business Value Created

Ease of Data Integration

Breadth of Features

Product Strategy and Rate of Improvement

Ease of Customization

Ease of IT Administration

Usability and Intuitiveness

Availability and Quality of Training

Vendor Support