GoTo Meeting Logo Award Winner Product Badge
GoTo Meeting Logo Award Winner Product Badge
GoTo

GoTo Meeting

Composite Score
9.0 /10
CX Score
9.2 /10
Category
GoTo Meeting
9.0 /10

What is GoTo Meeting?

GoToMeeting is a web-hosted service created and marketed by LogMeIn. It is an online meeting, desktop sharing, and video conferencing software package that enables the user to meet with other computer users, customers, clients or colleagues via the Internet in real time.

Company Details


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Awards & Recognition

GoTo Meeting won the following awards in the Web and Video Conferencing - Enterprise category

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GoTo Meeting Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on GoTo Meeting.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

95 Plan to Renew

1
Since last award

87 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love GoTo Meeting?

3% Negative
4% Neutral
93% Positive

Pros

  • Performance Enhancing
  • Saves Time
  • Respectful
  • Fair

Feature Ratings

Average 86

Instant Messaging

87

Audio Conferencing VoIP

87

Video Conferencing

87

Screen Share

86

Facilitator Functions

85

Audio Controls

85

Audio Conferencing Call in Bridge

85

File Transfer

85

Keyboard Mouse Control

84

Virtual Whiteboard

84

Application Share

84

Vendor Capability Ratings

Average 85

Ease of Implementation

87

Quality of Features

87

Business Value Created

86

Ease of Data Integration

86

Breadth of Features

84

Product Strategy and Rate of Improvement

84

Ease of Customization

84

Ease of IT Administration

84

Usability and Intuitiveness

84

Availability and Quality of Training

84

Vendor Support

83

GoTo Meeting Reviews

Kartik C.

  • Role: Information Technology
  • Industry: Other
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Jun 2021

Good product with unique feature at effective cost

Likeliness to Recommend

9 /10

What differentiates GoTo Meeting from other similar products?

End support provided by logmein gotomeeting is much more efficient and effective

What is your favorite aspect of this product?

Video and audio clarity in video conferencing

What do you dislike most about this product?

No whiteboard and not much webcams

What recommendations would you give to someone considering this product?

Good application for web conferencing with unique features and at effective cost

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Freddie G.

  • Role: Information Technology
  • Industry: Telecommunications
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2021

Work remotely with Gotomeeting

Likeliness to Recommend

9 /10

What differentiates GoTo Meeting from other similar products?

Now communication with my employees is much easier, productivity has increased considerably, because holding a meeting is very easy and it does not matter what your time zone is.

What is your favorite aspect of this product?

Gotomeeting has an excellent compatibility performance which allows your videoconferences to be with excellent Audio and video, you can carry out your meetings and events online allowing integration with calendar and social networks, your meetings can be recorded and screenshots taken with desktop shared. In your meetings in Gotometing you can make slideshows, live chat, surveys and more. This software has excellent security such as User Authentication, participant permissions, etc.

What do you dislike most about this product?

Due to all the features and excellent functions, there is nothing that I dislike about this tool, all of its works in an exceptional way and the best thing is that you can use this software from any device and from anywhere.

What recommendations would you give to someone considering this product?

I recommend it with my eyes closed due to the high capacity it has and the high performance of all its work tools, it is useful for large and small companies and you communicate with your work team through an internet connection.

Pros

  • Efficient Service
  • Caring
  • Transparent
  • Appreciates Incumbent Status

Tawny M.

  • Role: Operations
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2021

Join, schedule and quite online webinars with GTM.

Likeliness to Recommend

9 /10

What differentiates GoTo Meeting from other similar products?

GoToMeeting host high definition video quality for online and face-to-face meetings.

What is your favorite aspect of this product?

The mobile companion application available on App Store and Play Store ease scheduling and joining online meetings from anywhere.

What do you dislike most about this product?

The new custom background feature is hard to configure.

What recommendations would you give to someone considering this product?

GoToMeeting is the most secure abd effective tool to share desktop and smartphone screens.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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