GoTo Meeting Logo Award Winner Product Badge
GoTo Meeting Logo Award Winner Product Badge
GoTo

GoTo Meeting

Composite Score
9.0 /10
CX Score
9.2 /10
Category
GoTo Meeting
9.0 /10

What is GoTo Meeting?

GoToMeeting is a web-hosted service created and marketed by LogMeIn. It is an online meeting, desktop sharing, and video conferencing software package that enables the user to meet with other computer users, customers, clients or colleagues via the Internet in real time.

Company Details


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Awards & Recognition

GoTo Meeting won the following awards in the Web and Video Conferencing - Enterprise category

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GoTo Meeting Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on GoTo Meeting.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

95 Plan to Renew

1
Since last award

87 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love GoTo Meeting?

3% Negative
4% Neutral
93% Positive

Pros

  • Performance Enhancing
  • Saves Time
  • Respectful
  • Fair

Feature Ratings

Average 86

Instant Messaging

87

Audio Conferencing VoIP

87

Video Conferencing

87

Screen Share

86

Facilitator Functions

85

Audio Controls

85

Audio Conferencing Call in Bridge

85

File Transfer

85

Keyboard Mouse Control

84

Virtual Whiteboard

84

Application Share

84

Vendor Capability Ratings

Average 85

Ease of Implementation

87

Quality of Features

87

Business Value Created

86

Ease of Data Integration

86

Breadth of Features

84

Product Strategy and Rate of Improvement

84

Ease of Customization

84

Ease of IT Administration

84

Usability and Intuitiveness

84

Availability and Quality of Training

84

Vendor Support

83

GoTo Meeting Reviews

Ismail D.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2021

Schedule meetings online

Likeliness to Recommend

9 /10

What differentiates GoTo Meeting from other similar products?

GoToMeeting is conducive to the company and the work teams, it allows to have a complete observance of the work team participants, it confers the sharing of documents and relevant information instantly, it is celebrated to work meetings with significant numbers up to 250 members.

What is your favorite aspect of this product?

I like GoToMeeting allows you to plan meetings instantly through Microsoft Office, and emails, it is agile to emit recordings of meetings after they have finished, it is equipped with an integrated audio system making possible the voice signal over the Internet since it uses the IP registration, it has an OpenVoice number to make it easy and operate free conferences, it is great for customizing virtual conference spaces, it allows obtaining a fixed individual URL to hold meetings, it facilitates the realization of HD Faces Videoconferences, it is efficient to divide even 25 transmissions video at every meeting.

What do you dislike most about this product?

With GoToMeeting, sometimes it has happened that a meeting has temporarily stopped its development or continuity, but analyzing the environment is a matter of the place and the qualities of connection to the network is not something that depends on it.

What recommendations would you give to someone considering this product?

I recommend GoToMeeting, it is simple to use, the audio interactions between participants are automated, the subscription fees are low, the work is made lighter due to the quality of image resolution cooperating in this sense, the experience of the work with the participation in contributions and ideas in a clear and timely manner.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Male S.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2021

Powerful HD video conferencing

Likeliness to Recommend

9 /10

What differentiates GoTo Meeting from other similar products?

GoToMeeting is a pioneer in terms of its sound recording, treatment, transmission and reproduction system, it is splendid, audio interactions are automated, relationships and information exchange between colleagues and clients remain active from anywhere to reduce travel costs compared to assistance, help and collaboration have been kept at the top since the resolution of images is unique, facilitating harmony and excellent work environments between work teams and clients.

What is your favorite aspect of this product?

I like GoToMeeting because it allows you to quickly start and plan a meeting from email, and through the calendar, it is available through desks, mobile tools or in room rooms and useful for working with web audio with telephone input to work HD videoconferences. 25 ways of video per conference, to be up to date and without worries the Call me virtue for free dialing, useful for exchanging screens and files useful in meetings between teams and clients.

What do you dislike most about this product?

I can't say that GoToMeeting is causing annoyances, I could say that it has one or other drawbacks when it is starting, which is the same with the competition. So they are issues in terms of: internet connection that is not an absolute problem of the application but of the place where you are located.

What recommendations would you give to someone considering this product?

I recommend GoToMeeting for the following reasons: it allows you to create a conference room with work teams and clients with a personalized style, it does not collect extra disbursements for incoming calls, but not without first forgetting that the audio and video quality of the conferences are significant and great business value.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Lisa A.

  • Role: Operations
  • Industry: Government
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2021

Fantastic web conferencing app

Likeliness to Recommend

10 /10

What differentiates GoTo Meeting from other similar products?

It is equipped with a dial-in conference line. Calls can be made through web apps, desktop and mobile devices

What is your favorite aspect of this product?

Scheduling instant meetings. Annotations and drawing tools

What do you dislike most about this product?

No free plan offered by the vendor

What recommendations would you give to someone considering this product?

Easy to invite attendees into online meetings. Meets web conferencing needs of many businesses

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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