GoTo Meeting Logo Award Winner Product Badge
GoTo Meeting Logo Award Winner Product Badge
GoTo

GoTo Meeting

Composite Score
9.0 /10
CX Score
9.2 /10
Category
GoTo Meeting
9.0 /10

What is GoTo Meeting?

GoToMeeting is a web-hosted service created and marketed by LogMeIn. It is an online meeting, desktop sharing, and video conferencing software package that enables the user to meet with other computer users, customers, clients or colleagues via the Internet in real time.

Company Details


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Awards & Recognition

GoTo Meeting won the following awards in the Web and Video Conferencing - Enterprise category

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GoTo Meeting Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on GoTo Meeting.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

95 Plan to Renew

1
Since last award

87 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love GoTo Meeting?

3% Negative
4% Neutral
93% Positive

Pros

  • Performance Enhancing
  • Saves Time
  • Respectful
  • Fair

Feature Ratings

Average 86

Instant Messaging

87

Audio Conferencing VoIP

87

Video Conferencing

87

Screen Share

86

Facilitator Functions

85

Audio Controls

85

Audio Conferencing Call in Bridge

85

File Transfer

85

Keyboard Mouse Control

84

Virtual Whiteboard

84

Application Share

84

Vendor Capability Ratings

Average 85

Ease of Implementation

87

Quality of Features

87

Business Value Created

86

Ease of Data Integration

86

Breadth of Features

84

Product Strategy and Rate of Improvement

84

Ease of Customization

84

Ease of IT Administration

84

Usability and Intuitiveness

84

Availability and Quality of Training

84

Vendor Support

83

GoTo Meeting Reviews

Andrea G.

  • Role: Operations
  • Industry: Government
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2021

Best audio and video quality

Likeliness to Recommend

10 /10

What differentiates GoTo Meeting from other similar products?

Adding and removing participants and the ability to manage attendee access. Making calls from any device when out of the office

What is your favorite aspect of this product?

Sharing recordings links with people within and outside the organization. Personalized statistics for participants attentiveness and talk time for product analytics.

What do you dislike most about this product?

Meeting recordings are deleted after one year from the vendor's cloud

What recommendations would you give to someone considering this product?

The solution is available on all devices and on top of chat, audio and video conferencing, it also provides meeting recording, drawing options and presenter switching for collaboration

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Jonathan T.

  • Role: Finance
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2021

Gets the job done for video conferencing

Likeliness to Recommend

8 /10

What differentiates GoTo Meeting from other similar products?

GoToMeeting doesn't have a great deal of differentiators. Within the video conferencing market, the programs all seem to be the same from my experience.

What is your favorite aspect of this product?

It was easy to download, not a lot of steps were required

What do you dislike most about this product?

It isn't commonly used so it is more of a task when having external meetings with the people having to download it for the first time. Teams, Zoom and Skype seem to be more popular.

What recommendations would you give to someone considering this product?

Make sure you have a good internet connection or else you will have some issues.

Pros

  • Enables Productivity
  • Trustworthy
  • Efficient Service
  • Effective Service

Marian Q.

  • Role: Industry Specific Role
  • Industry: Communications
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2021

With Gotomeeting you can carry out online meetings

Likeliness to Recommend

9 /10

What differentiates GoTo Meeting from other similar products?

Now I can make videoconferences, phone calls, communicate through messages with all my clients and company staff, Gotomeeting allows me to share screen, desktop and files, I can record meetings and then upload them to YouTube, it has a calendar synchronization, streaming presentations and video.

What is your favorite aspect of this product?

With Gotomeeting Connecting a meeting is extremely easy because you can do it with a unique link that will call you until your meeting, it also allows you to schedule meetings. Gotomeeting is one of the best tools for videoconferencing, webinar and phone calls, always counting on excellent audio and video quality, it also allows you to send messages through private chat, video chat, live chat, and make a group chat , Gotomeeting has a series of management is like calendar, manage contacts, content, documents, even emails, you can also record screen, record your meetings to see them later and record your calls.

What do you dislike most about this product?

Nothing that can displease me since it has a series of functions that helps you make conferences and video calls with the highest possible quality, from screen recording, to meetings, seminars, conferences and phone calls help you to always maintain an excellent communication with participants.

What recommendations would you give to someone considering this product?

Gotomeeting has excellent audio and video quality, its price is quite low for the functions that this software offers, the ease and comfort that you have because you make your conferences and telephone calls remotely.

Pros

  • Continually Improving Product
  • Enables Productivity
  • Efficient Service
  • Inspires Innovation

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