GoTo Meeting Logo Award Winner Product Badge
GoTo Meeting Logo Award Winner Product Badge
GoTo

GoTo Meeting

Composite Score
9.0 /10
CX Score
9.2 /10
Category
GoTo Meeting
9.0 /10

What is GoTo Meeting?

GoToMeeting is a web-hosted service created and marketed by LogMeIn. It is an online meeting, desktop sharing, and video conferencing software package that enables the user to meet with other computer users, customers, clients or colleagues via the Internet in real time.

Company Details


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Awards & Recognition

GoTo Meeting won the following awards in the Web and Video Conferencing - Enterprise category

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GoTo Meeting Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on GoTo Meeting.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

95 Plan to Renew

1
Since last award

87 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love GoTo Meeting?

3% Negative
4% Neutral
93% Positive

Pros

  • Performance Enhancing
  • Saves Time
  • Respectful
  • Fair

Feature Ratings

Average 86

Instant Messaging

87

Audio Conferencing VoIP

87

Video Conferencing

87

Screen Share

86

Facilitator Functions

85

Audio Controls

85

Audio Conferencing Call in Bridge

85

File Transfer

85

Keyboard Mouse Control

84

Virtual Whiteboard

84

Application Share

84

Vendor Capability Ratings

Average 85

Ease of Implementation

87

Quality of Features

87

Business Value Created

86

Ease of Data Integration

86

Breadth of Features

84

Product Strategy and Rate of Improvement

84

Ease of Customization

84

Ease of IT Administration

84

Usability and Intuitiveness

84

Availability and Quality of Training

84

Vendor Support

83

GoTo Meeting Reviews

Tisha S.

  • Role: Finance
  • Industry: Construction
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2021

Professional solution for online meetings.

Likeliness to Recommend

8 /10

What differentiates GoTo Meeting from other similar products?

Intuitive interface It is not necessary for video call participants to install or download anything on their computers. Better developed and attractive chat tool Quick screen sharing Access from any device. Various calendar options

What is your favorite aspect of this product?

I can organize online events with Gotomeeting, large group calls and webinars run flawlessly, it has been a very helpful tool in my daily work. One aspect that stands out is the ability to integrate with scheduling tools, it makes the process of booking appointments faster and no matter the quantity. I have all the functions at hand, which makes it easy to modify, configure or add during a videoconference, such as dashboard, screen sharing, among others. I like the user interface, it is simple and robust. It is a tool flexible enough for experienced users, and it is also easy to use for beginners.

What do you dislike most about this product?

Sometimes I have connectivity problems related to audio.

What recommendations would you give to someone considering this product?

It is a good option for virtual meetings, it has the necessary tools to collaborate and have a complete video call. I recommend having a stable and fast wifi connection.

Pros

  • Reliable
  • Enables Productivity
  • Saves Time
  • Acts with Integrity

John D.

  • Role: Information Technology
  • Industry: Entertainment
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2021

Excellent features and implementation

Likeliness to Recommend

9 /10

What differentiates GoTo Meeting from other similar products?

Gotomeeting has really been one of the best communication tools that I have been able to use, it has excellent functionalities and implementations, such as live chat, chat and messaging, task scheduling, monitoring the progress of tasks, it also allows you to transfer files, and screen sharing, with Gotomeeting you can make your video conferences and create third-party integrations, it has an excellent branches of implementations such as Windows, Mac, Linux, Android or iOS.

What is your favorite aspect of this product?

Gotomeeting serves as a tool to communicate remotely due to the conditions we are going through due to covid-19 Gotomeeting has been the best tool to hold your meetings, schedule them and be able to attend them, in an orderly and calm way, Gotomeeting It is a tool to communicate effectively. This is a platform that is based on the web and can also be used on the desktop, it is incredible how easily you can create and schedule a meeting, and then access it, it has a very intuitive interface. Gotomeeting is simply a very well organized tool since your online meetings can be done in an easy and simple way.

What do you dislike most about this product?

There is nothing that I dislike about this tool, because I can carry out online meetings, webinars, conferences and share screen, in order to have a better communication without any doubt, Gotomeeting is an excellent platform with the best prices and due to all the features that it offers the price is low unlike other options on the market.

What recommendations would you give to someone considering this product?

If you are looking for quality of functions, excellent implementations, with fair prices, Gotomeeting is the ideal tool for you, because it is a very easy to use and very pleasant tool.

Pros

  • Enables Productivity
  • Efficient Service
  • Caring
  • Client Friendly Policies

Tafara M.

  • Role: Industry Specific Role
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Aug 2021

More can be done for the user interface

Likeliness to Recommend

7 /10

What differentiates GoTo Meeting from other similar products?

It has a lot of integration capability with a lot of very useful softwares.

What is your favorite aspect of this product?

It can used on all mobile devices and operating systems. Meeting security is based on a pin. It offers multinational toll free service whereby every user has access to contact support for assistance.

What do you dislike most about this product?

It has a backward user interface that is not user friendly.

What recommendations would you give to someone considering this product?

I would recommend anyone to try the software but training is a must since the user interface is a bit confusing at first.

Pros

  • Helps Innovate
  • Trustworthy
  • Efficient Service
  • Respectful

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