GoTo Meeting Logo Award Winner Product Badge
GoTo Meeting Logo Award Winner Product Badge
GoTo

GoTo Meeting

Composite Score
9.0 /10
CX Score
9.2 /10
Category
GoTo Meeting
9.0 /10

What is GoTo Meeting?

GoToMeeting is a web-hosted service created and marketed by LogMeIn. It is an online meeting, desktop sharing, and video conferencing software package that enables the user to meet with other computer users, customers, clients or colleagues via the Internet in real time.

Company Details


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Awards & Recognition

GoTo Meeting won the following awards in the Web and Video Conferencing - Enterprise category

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GoTo Meeting Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on GoTo Meeting.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

95 Plan to Renew

1
Since last award

87 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love GoTo Meeting?

3% Negative
4% Neutral
93% Positive

Pros

  • Performance Enhancing
  • Saves Time
  • Respectful
  • Fair

Feature Ratings

Average 86

Instant Messaging

87

Audio Conferencing VoIP

87

Video Conferencing

87

Screen Share

86

Facilitator Functions

85

Audio Controls

85

Audio Conferencing Call in Bridge

85

File Transfer

85

Keyboard Mouse Control

84

Virtual Whiteboard

84

Application Share

84

Vendor Capability Ratings

Average 85

Ease of Implementation

87

Quality of Features

87

Business Value Created

86

Ease of Data Integration

86

Breadth of Features

84

Product Strategy and Rate of Improvement

84

Ease of Customization

84

Ease of IT Administration

84

Usability and Intuitiveness

84

Availability and Quality of Training

84

Vendor Support

83

GoTo Meeting Reviews

Amy C.

  • Role: Finance
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Aug 2021

Easy web conferencing and online meetings

Likeliness to Recommend

9 /10

What differentiates GoTo Meeting from other similar products?

Gotomeeting has proven to be one of the best tools on the market as it has excellent functions and features such as mobile meetings, cloud recordings and transcripts of meetings and integrations, it also allows you to share screen, which is ideal to be able to communicate face to face through a mobile, tablet or desktop computer, it also has drawing tools for your meetings this is perfect for collaborating and sharing ideas, excellent personalized backgrounds and allows you to keep track of the presenter processor allowing you to share control of your keyboard and mouse with the guests .

What is your favorite aspect of this product?

Gotomeeting is a tool to communicate and collaborate from anywhere in the world, since it allows you to increase productivity with a variety of functions to carry out videoconferences from your work or home, you can join a meeting using your browser directly and you can do it from a desktop, mobile phone or a Tablet, it has the best meetings and HD videos, it is extremely easy to plan and host meetings, Gotomeeting has Business Messaging, which allows you to communicate from an integrated chat or join a meeting with a single click, it also lets you create a personal online meeting room, and has a great webcam preview.

What do you dislike most about this product?

There is nothing that I dislike about Gotomeeting because it is a tool that has excellent functions and features to make your video calls, online meetings and recordings in the cloud in the most quiet and remote way, it also allows you to create transcripts of all your meetings and account with excellent integrations such as Google calendar, Microsoft Teams, among others.

What recommendations would you give to someone considering this product?

Gotomeeting has proven to be one of the simplest, safe and very useful tools when making a live broadcast or video calls, it is ideal to do it in your virtual classes or to communicate with your work team and business meetings.

Pros

  • Performance Enhancing
  • Efficient Service
  • Caring
  • Client Friendly Policies

Edith K.

  • Role: Sales Marketing
  • Industry: Telecommunications
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Aug 2021

A very intuitive and user-friendly tool.

Likeliness to Recommend

9 /10

What differentiates GoTo Meeting from other similar products?

What i like most about GoToMeeting is how it is easy and simple to use and customize. I like that it supports great features like video and audio conferencing, file sharing, screen sharing and file sharing. GoToMeeting allows you to schedule meetings online, interact with customers from anywhere anytime.

What is your favorite aspect of this product?

With the help of GoToMeeting, we have been able to chat face to face with our customers regardless of where they are. During this period of covid-19, GoToMeeting has made it easy to have a very efficient communication. You can send messages, make video or audio calls from anywhere anytime.

What do you dislike most about this product?

I have not yet experienced any challenge while using GoToMeeting. It is a brilliant application for video and audio conferencing.

What recommendations would you give to someone considering this product?

GoToMeeting is the real deal for Business communications. I recommend it.

Pros

  • Helps Innovate
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

Ritesh K.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Aug 2021

Friendly meeting software

Likeliness to Recommend

9 /10

What differentiates GoTo Meeting from other similar products?

I will say that I prefer GoToMeeting because it facilitates face-to-face communication between participants and in addition to Offering a free trial with basic services offers its users the ease of starting with plans that are fully adapted to our needs and our budget.

What is your favorite aspect of this product?

Best part of GoToMeeting is not only the call but the ability to have a large number of people in the same meeting either within team or with client, and the ability to record and shared it with stakeholders, team, higher authorities.

What do you dislike most about this product?

Till now what i have faced is virtual and mobile meetings when it is difficult for all parties to meet in a centralized location, rest it is working fine for me.

What recommendations would you give to someone considering this product?

I have solved my meeting problems with it, and I will highly recommend this to use for all organization either small or big.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Efficient Service
  • Caring

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