GoTo Meeting Logo Award Winner Product Badge
GoTo Meeting Logo Award Winner Product Badge
GoTo

GoTo Meeting

Composite Score
9.0 /10
CX Score
9.2 /10
Category
GoTo Meeting
9.0 /10

What is GoTo Meeting?

GoToMeeting is a web-hosted service created and marketed by LogMeIn. It is an online meeting, desktop sharing, and video conferencing software package that enables the user to meet with other computer users, customers, clients or colleagues via the Internet in real time.

Company Details


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Awards & Recognition

GoTo Meeting won the following awards in the Web and Video Conferencing - Enterprise category

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GoTo Meeting Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on GoTo Meeting.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

95 Plan to Renew

1
Since last award

87 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love GoTo Meeting?

3% Negative
4% Neutral
93% Positive

Pros

  • Performance Enhancing
  • Saves Time
  • Respectful
  • Fair

Feature Ratings

Average 86

Instant Messaging

87

Audio Conferencing VoIP

87

Video Conferencing

87

Screen Share

86

Facilitator Functions

85

Audio Controls

85

Audio Conferencing Call in Bridge

85

File Transfer

85

Keyboard Mouse Control

84

Virtual Whiteboard

84

Application Share

84

Vendor Capability Ratings

Average 85

Ease of Implementation

87

Quality of Features

87

Business Value Created

86

Ease of Data Integration

86

Breadth of Features

84

Product Strategy and Rate of Improvement

84

Ease of Customization

84

Ease of IT Administration

84

Usability and Intuitiveness

84

Availability and Quality of Training

84

Vendor Support

83

GoTo Meeting Reviews

Isaac H.

  • Role: Sales Marketing
  • Industry: Retail
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Sep 2021

Online communication platform best for meetings

Likeliness to Recommend

9 /10

What differentiates GoTo Meeting from other similar products?

GoToMeeting is complete platform that host many members to hold a meeting with clear resolutions and strong network connection.

What is your favorite aspect of this product?

The platform is well powered with great tools that ensures that meeting is well implemented with proper scheduling. I can connect with our customers and lead them on how to use a particular brand from my office. It is very reliable and can be installed in desktop and android devices.

What do you dislike most about this product?

Nothing I have found to be in bad performance at this time.

What recommendations would you give to someone considering this product?

I totally recommend this great platform to any company aspiring to hold online video and web meeting with reliable product to consider GoToMeeting.

Pros

  • Continually Improving Product
  • Inspires Innovation
  • Saves Time
  • Client Friendly Policies

Jose Manuel O.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2021

Excellent video calling platform.

Likeliness to Recommend

9 /10

What differentiates GoTo Meeting from other similar products?

While Vidyo Connect, which focuses on healthcare, financial services, and general cooperation, Gotomeeting is suited for businesses of all sizes that have web meetings.

What is your favorite aspect of this product?

As a result, anyone from anywhere in the globe who wants to join can do so by dialing the international phone number. The user interface is among the best in the business. Once the client is installed, it will be simple to join any meeting. GoToMeeting's screen sharing functionality is undeniably one of its most popular features. Because of the screen sharing, the client can anticipate some of the chat topics you direct them to.

What do you dislike most about this product?

The design of the main screen should be changed. It would be advantageous to be able to change certain parts of the core layout and adapt it to other audiences or projects. There is a need that it be customizable inside the primary interface.

What recommendations would you give to someone considering this product?

There are several virtual meeting applications/software available. I've used GotoMeeting, and it's fantastic. However, I would like to see the GoToMeeting team reduce the price somewhat to make it more reasonable. Before making a selection, I propose to potential buyers that they test a few different settings and identify the features that work best for them.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity

Steve D.

  • Role: Operations
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2021

An outstanding platform for communication.

Likeliness to Recommend

10 /10

What differentiates GoTo Meeting from other similar products?

What i like most about GoToMeeting is the fact that it supports advanced features that enables you to have a very efficient communication within organization and outside the organization. It is one of the most preferred application for Business communications. It supports multiple languages and this makes it easier to manage and use in different countries.

What is your favorite aspect of this product?

I like GoToMeeting because it has helped me to schedule meetings online, share screens and send messages with ease. It allows me to collaborate with clients from anywhere anytime. I like the ability to share large and small files within minutes.

What do you dislike most about this product?

I like GoToMeeting. It has made my work more easier and efficient by allowing me to engage with customers around the Globe. I have not yet discovered any challenge while using it.

What recommendations would you give to someone considering this product?

GoToMeeting is an outstanding platform for video conferencing, screen sharing and file sharing. I highly recommend it.

Pros

  • Helps Innovate
  • Reliable
  • Enables Productivity
  • Unique Features

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