What is GoTo Meeting?
GoToMeeting is a web-hosted service created and marketed by LogMeIn. It is an online meeting, desktop sharing, and video conferencing software package that enables the user to meet with other computer users, customers, clients or colleagues via the Internet in real time.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
88 Likeliness to Recommend
95 Plan to Renew
1
Since last award
87 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+93 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love GoTo Meeting?
Pros
- Performance Enhancing
- Saves Time
- Respectful
- Fair
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Instant Messaging
Audio Conferencing VoIP
Video Conferencing
Screen Share
Facilitator Functions
Audio Controls
Audio Conferencing Call in Bridge
File Transfer
Keyboard Mouse Control
Virtual Whiteboard
Application Share
Vendor Capability Ratings
Ease of Implementation
Quality of Features
Business Value Created
Ease of Data Integration
Breadth of Features
Product Strategy and Rate of Improvement
Ease of Customization
Ease of IT Administration
Usability and Intuitiveness
Availability and Quality of Training
Vendor Support
GoTo Meeting Reviews
Ivan B.
- Role: Sales Marketing
- Industry: Education
- Involvement: End User of Application
Submitted Dec 2021
Fantastic product!
Likeliness to Recommend
What differentiates GoTo Meeting from other similar products?
The possibility of generating online, professional and academic meetings with great speed and versatility. The statistics it generates help me improve my Webinar and Masterclasses
What is your favorite aspect of this product?
I can determine if participants lose interest when they are in class or determine if the enrollment drive achieved its goal.
What do you dislike most about this product?
does not allow modifying the URL shortening to optimize
What recommendations would you give to someone considering this product?
Ask the Gotomeeting team for training
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Ardi S.
- Role: Information Technology
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted Nov 2021
Tools for web communication that are sufficient
Likeliness to Recommend
What differentiates GoTo Meeting from other similar products?
It is mostly used for online meetings with overseas clients. I feel the image quality, sound quality, convenience of usage, and operability are all satisfactory once you get used to it. It is not widely known in India, especially when compared to Cisco WebEx Meeting, for example, but I feel it is superior in general. The setup page is a little more harder to comprehend than Zoom's, but once you get used to it, it's a fairly straightforward tool to use. I feel it is a really helpful application, similar to Zoom, in that it allows you to attend an online conference utilizing client software and a browser.
What is your favorite aspect of this product?
The audio and video options are a little difficult to figure out, but I feel it is a pretty easy service with constant communication quality. Furthermore, I feel it is advantageous that the service side automates it so that it may be used even if the user side's IT capabilities are restricted. It's frequently used to communicate with consumers in the rest of the world. It has a small market share and is not commonly used in India, although it appears to be widely used in Europe and the United States. Because many firms prohibit the use of Zoom because it is untrustworthy in terms of security, we use it instead.
What do you dislike most about this product?
The settings panel is a little difficult to understand. However, if you get used to it at first, I don't think it's a huge issue. I suppose it would be beneficial if the client program were a little lighter, but it isn't anything that worries me all that much.
What recommendations would you give to someone considering this product?
While many events are being avoided or decreased, I feel that online meetings are a great approach to get knowledge. I believe you should use a variety of free tools, including the trial version. Less wait is preferable. When working with international countries, time lag may be devastating, especially when it comes to translation and interpretation, but GoToMeeting doesn't have that, thus it came in helpful. I believe it is recommended since it has the same operating feel as Zoom and may be used without difficulty.
Pros
- Helps Innovate
- Reliable
- Efficient Service
- Caring
Please tell us why you think this review should be flagged.
Victoria P.
- Role: Consultant
- Industry: Technology
- Involvement: End User of Application
Submitted Nov 2021
Stable Conferencing Tool but Screenshare Lags
Likeliness to Recommend
What differentiates GoTo Meeting from other similar products?
The user experience is somewhat the same like its competitors, the main buttons are just placed in different areas.
What is your favorite aspect of this product?
I like that I can extend the time/availability of a meeting recording and be able to share recordings with clients.
What do you dislike most about this product?
I dislike the lag that comes when I am using the screenshare to demo my product to a customer. The customer also experiences this same thing when they screenshare with me.
What recommendations would you give to someone considering this product?
If you do not screenshare/demo products much and just want a good voip/video conferencing tool to use then I would definitely recommend considering GoToMeeting. Otherwise if you're looking for a screenshare heavy tool I would recommend looking elsewhere.
Pros
- Reliable
- Trustworthy
- Efficient Service
- Effective Service
Please tell us why you think this review should be flagged.
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