GoTo Meeting Logo Award Winner Product Badge
GoTo Meeting Logo Award Winner Product Badge
GoTo

GoTo Meeting

Composite Score
9.0 /10
CX Score
9.2 /10
Category
GoTo Meeting
9.0 /10

What is GoTo Meeting?

GoToMeeting is a web-hosted service created and marketed by LogMeIn. It is an online meeting, desktop sharing, and video conferencing software package that enables the user to meet with other computer users, customers, clients or colleagues via the Internet in real time.

Company Details


Need Assistance?

We're here to help you with understanding our reports and the data inside to help you make decisions.

Get Assistance

Awards & Recognition

GoTo Meeting won the following awards in the Web and Video Conferencing - Enterprise category

Filter By

GoTo Meeting Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on GoTo Meeting.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

95 Plan to Renew

1
Since last award

87 Satisfaction of Cost Relative to Value


{y}
{name}

Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love GoTo Meeting?

3% Negative
4% Neutral
93% Positive

Pros

  • Performance Enhancing
  • Saves Time
  • Respectful
  • Fair

Feature Ratings

Average 86

Instant Messaging

87

Audio Conferencing VoIP

87

Video Conferencing

87

Screen Share

86

Facilitator Functions

85

Audio Controls

85

Audio Conferencing Call in Bridge

85

File Transfer

85

Keyboard Mouse Control

84

Virtual Whiteboard

84

Application Share

84

Vendor Capability Ratings

Average 85

Ease of Implementation

87

Quality of Features

87

Business Value Created

86

Ease of Data Integration

86

Breadth of Features

84

Product Strategy and Rate of Improvement

84

Ease of Customization

84

Ease of IT Administration

84

Usability and Intuitiveness

84

Availability and Quality of Training

84

Vendor Support

83

GoTo Meeting Reviews

Parvez k.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Mar 2022

Efficient tool to conduct High-Quality Meetings.

Likeliness to Recommend

9 /10

What differentiates GoTo Meeting from other similar products?

GoToMeeting is a bridge application that may be used on PCs, mobile devices, and web browsers. It ensures the highest level of safety and confidentiality during meetings, ensuring that only those who have been invited may join. It full fills all my expectations like audio/video call giving me high definition feeling, screen sharing, call recording locally as well on the cloud, share control, file transfer, personalised meeting interface, etc. Every Invite automatically generates a toll-free number to join meeting from the Phone. My VoIP includes GoToMeeting, which gives us the platform to effortlessly communicate with huge project groups.

What is your favorite aspect of this product?

As a favourite aspect, there are a lot of things I can mention. Conferencing allows me to start sharing screens in real-time with HD sound, record gatherings, and write on them. GoToMeeting provides us with the best audio and full HD video quality I've seen. The app is accessible through all devices. It demands a password from the participant to join a meeting that is very great from the security end. To reschedule the meeting just update the time and the same will be updated for all attendees automatically without sending an invite again. GoToMeeting allows us to share slides from Google Slides, Microsoft Powerpoint, or any software.

What do you dislike most about this product?

Just a few points not as dislike but customer feedback. The free version should have allowed enterprise-level use for a few days allowed for evaluation. I would like to be able to leave a session without needing to reassign the organiser position or dismiss everyone. It does not work well during low bandwidth. Also, There are some region restrictions for long-distance calling. I wish this platform support all country's VoIP calls. Rest all looks perfectly fine to me and I am loving this application in my daily professional and personal work both.

What recommendations would you give to someone considering this product?

GoToMeeting is the opportunity easily engage with coworkers and peers via video conferencing and chat. I particularly enjoy that this service is accessible via both a standard online browser and a smartphone app, which makes it quite convenient. It facilitates collaboration and communication and is very beneficial to us in sharing our reports and upcoming projects with our overseas clients as well. I must suggest this software to the customers that it is the best app ever I have been through.

Pros

  • Reliable
  • Trustworthy
  • Inspires Innovation
  • Saves Time

Oliur R.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2022

The best tool for a smooth online meeting

Likeliness to Recommend

10 /10

What differentiates GoTo Meeting from other similar products?

GoToMeeting is the best video conferencing software for many reasons, including the fact that features such as password protection and meeting locks ensure meeting hosts can hold secure video conferences. It is very simple and quick to host a meeting, and users can share their screens. GoToMeeting includes a recording feature that allows the host to record every session without relying on third-party screen recording software.

What is your favorite aspect of this product?

I liked how simple it was to set up on my phone and join the meeting while traveling or on the go. The connection worked well, and thanks to the cross-platform support, one can easily make calls to people all over the world. I like the security features it provides, such as single sign-on, encrypted sessions, dismissing attendees, and meeting lock. Background noise suppression works quite well in this case. It also includes VoIP and toll features for audio.

What do you dislike most about this product?

I've had connection problems on a few occasions, most notably with my Windows computer. Also, I've noticed that you can't send files during a meeting session . Rather than that, it's a fantastic tool for quick and easy online meetings with incredible security features.

What recommendations would you give to someone considering this product?

Using GoToMeeting, you can start video conferences, calls, and conferences from your smartphone or tablet and share face-to-face screens with HD coverage from anywhere. It's a great tool with useful features. If you need software that can handle your daily business or personal meetings with ease and provides all of the necessary features, GoToMeeting is the software for you.

Pros

  • Unique Features
  • Efficient Service
  • Effective Service
  • Transparent

Hannah J.

  • Role: Finance
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2022

Video conference and meeting platform for business

Likeliness to Recommend

8 /10

What differentiates GoTo Meeting from other similar products?

It is easy to use and secure. Calls quality is very good specially the quality of voice. Customer care service is also superb and is very helpful for users. Screen-sharing is also a best feature.

What is your favorite aspect of this product?

It has a benefit of unlimited recordings in the cloud so that the participants can watch them later. It also offers 14 day free trial. it has the entire tool needed for a successful business meeting.

What do you dislike most about this product?

Requires a very good and stable internet connection. GoToMeeting isn’t a free platform for video conference on the other hand there are lots of free platforms. You have to update hardware to get the best of the calls. Also a separate application is required for background blurring.

What recommendations would you give to someone considering this product?

It is recommended for small businesses because it has the entire tool needed for a successful business meeting. It is not free, it charges 12$ per month for professional allowing 150 participants and 16$ per month allowing 250 participants which is comparatively expensive than other software. It offers 14 day free trial so you should check it first before purchasing.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Respectful
  • Acts with Integrity

Most Popular GoTo Meeting Comparisons