GoTo Meeting Logo Award Winner Product Badge
GoTo Meeting Logo Award Winner Product Badge
GoTo

GoTo Meeting

Composite Score
9.0 /10
CX Score
9.2 /10
Category
GoTo Meeting
9.0 /10

What is GoTo Meeting?

GoToMeeting is a web-hosted service created and marketed by LogMeIn. It is an online meeting, desktop sharing, and video conferencing software package that enables the user to meet with other computer users, customers, clients or colleagues via the Internet in real time.

Company Details


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Awards & Recognition

GoTo Meeting won the following awards in the Web and Video Conferencing - Enterprise category

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GoTo Meeting Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on GoTo Meeting.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

95 Plan to Renew

1
Since last award

87 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love GoTo Meeting?

3% Negative
4% Neutral
93% Positive

Pros

  • Performance Enhancing
  • Saves Time
  • Respectful
  • Fair

Feature Ratings

Average 86

Instant Messaging

87

Audio Conferencing VoIP

87

Video Conferencing

87

Screen Share

86

Facilitator Functions

85

Audio Controls

85

Audio Conferencing Call in Bridge

85

File Transfer

85

Keyboard Mouse Control

84

Virtual Whiteboard

84

Application Share

84

Vendor Capability Ratings

Average 85

Ease of Implementation

87

Quality of Features

87

Business Value Created

86

Ease of Data Integration

86

Breadth of Features

84

Product Strategy and Rate of Improvement

84

Ease of Customization

84

Ease of IT Administration

84

Usability and Intuitiveness

84

Availability and Quality of Training

84

Vendor Support

83

GoTo Meeting Reviews

Gibbs A.

  • Role: Human Resources
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2022

Best experience of Virtual meeting.

Likeliness to Recommend

9 /10

What differentiates GoTo Meeting from other similar products?

I am highly inspired by the ease of use along with the quality of features as we were not anticipating such a good quality of audio and video. and honestly speaking it's audio and video quality makes enhance the essence of a virtual meeting. Along with its quality features the ease of us is unmatchable as usually such tools are hard to get but it is quite easy and participants can join the link without facing any situation.

What is your favorite aspect of this product?

there are multiple features of this tool that are on my favorites list. The most important of them is the quality of the audio and the video of this software that works perfectly well even at the weak bandwidth. Plus it has almost all the features that are necessary to make a meeting successful including the recording feature, screen sharing, scheduling, and its mobile application that has made it easy for all the required participants to join from almost anywhere with ease.

What do you dislike most about this product?

Anyhow the integration is weak and I think there should be more options to link it with other platforms because then we don't have to open that particular platform rather we can use it under the same roof.

What recommendations would you give to someone considering this product?

Anyone who is looking out for a good conferencing tool should opt this one or at least should give it a try as it is fully equipped with all the perfect features and they will have wonderful experience of video conferencing.

Pros

  • Reliable
  • Trustworthy
  • Unique Features
  • Effective Service

Rachel W.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Mar 2022

HD video conferencing software for online meetings

Likeliness to Recommend

8 /10

What differentiates GoTo Meeting from other similar products?

By choosing "Meet Now," leaders may start a meeting right away, plan a meeting in preparation, or establish a recurrent meeting that can be used at any time. Meetings are free for guests and attendees, and the applications are as well. Attendees just click a meeting link sent to them by email or sms, or enter a conference ID issued over the phone. The meeting organizer has the option of sharing their entire screen or just a specific programmer, such as elevated telepresence

What is your favorite aspect of this product?

GoToMeeting is a videoconferencing platform that lets users hold online meetings for up to 250 people. Any programed on a user's PC may be shared in real time. GoToMeeting allows you to hold limitless meetings with faraway colleagues in high-definition video conferencing. Participants can join meetings using a Mac, Computer, iPad, smartphone, or Android device..

What do you dislike most about this product?

I regret is that we can simply add a minimum of 100 individuals, and the fee after concluding the trial version is too exorbitant. It delays during video conferencing, and there is also an issue with audio synchronizing at times. Despite the reality that PayPal representatives had extensively researched and had some ideas, they declined to investigate. They just refused to accept that there may be an issue on their end. One concern is that even a slight loss of internet access might cause the conversation to be disrupted, and trying to get back on the call is a chore.

What recommendations would you give to someone considering this product?

Enhance Workplace Productivity Collaborate with distant team members with ease. Make internet meetings a frequent part of your in-person meetings. Holding internet performance review will help you finish assignments faster.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Julie A.

  • Role: Sales Marketing
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2022

GoToMeeting- online meetings an amazing platform

Likeliness to Recommend

9 /10

What differentiates GoTo Meeting from other similar products?

GoToMeeting has a nice quality of screen with good video and audio features. It is good for online meeting sessions and for students taking online classes.

What is your favorite aspect of this product?

The meeting quality of this App is really satisfactory. The audio and video quality of this app is good. It can easily be used for meeting, attending your online classes and giving presentations.

What do you dislike most about this product?

It consumes a lot of your data in case of lack of Wi-Fi connections. Sometimes your audio and video dropout issues. You may also get unconnected from your meeting. In this case, you have to rejoin the meeting. Hence your communication with your companions may face disruptions.

What recommendations would you give to someone considering this product?

It is a reliable App which you can use for keeping business and attending personal or family meetings. You should try this App for your online meetings.

Pros

  • Performance Enhancing
  • Trustworthy
  • Caring
  • Respectful

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