GoTo Meeting Logo Award Winner Product Badge
GoTo Meeting Logo Award Winner Product Badge
GoTo

GoTo Meeting

Composite Score
9.0 /10
CX Score
9.2 /10
Category
GoTo Meeting
9.0 /10

What is GoTo Meeting?

GoToMeeting is a web-hosted service created and marketed by LogMeIn. It is an online meeting, desktop sharing, and video conferencing software package that enables the user to meet with other computer users, customers, clients or colleagues via the Internet in real time.

Company Details


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Awards & Recognition

GoTo Meeting won the following awards in the Web and Video Conferencing - Enterprise category

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GoTo Meeting Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on GoTo Meeting.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

95 Plan to Renew

1
Since last award

87 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love GoTo Meeting?

3% Negative
4% Neutral
93% Positive

Pros

  • Performance Enhancing
  • Saves Time
  • Respectful
  • Fair

Feature Ratings

Average 86

Instant Messaging

87

Audio Conferencing VoIP

87

Video Conferencing

87

Screen Share

86

Facilitator Functions

85

Audio Controls

85

Audio Conferencing Call in Bridge

85

File Transfer

85

Keyboard Mouse Control

84

Virtual Whiteboard

84

Application Share

84

Vendor Capability Ratings

Average 85

Ease of Implementation

87

Quality of Features

87

Business Value Created

86

Ease of Data Integration

86

Breadth of Features

84

Product Strategy and Rate of Improvement

84

Ease of Customization

84

Ease of IT Administration

84

Usability and Intuitiveness

84

Availability and Quality of Training

84

Vendor Support

83

GoTo Meeting Reviews

Roxana M.

  • Role: Sales Marketing
  • Industry: Banking
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Apr 2022

Fantastic product

Likeliness to Recommend

10 /10

What differentiates GoTo Meeting from other similar products?

Unlike other gotoo meetings, this is a great tool from others with great features because it's quite easy to connect via an online meeting. There are a variety of ways to do this, which is good for invitation purposes. We have the ability to distribute invitations or send codes.

What is your favorite aspect of this product?

what we most admire about this tool is that it offers advanced features to quickly connect with our business team through high quality hangouts. There is no need to handle calls from a specific location. We have the ability to connect from any site.

What do you dislike most about this product?

We haven't found any flaws with it since using this product, so we're very happy with it.

What recommendations would you give to someone considering this product?

GoToMeeting is a unique video conferencing tool; it is ideal for small, medium and large online meetings, online discussions and debates, and more.

Pros

  • Continually Improving Product
  • Enables Productivity
  • Trustworthy
  • Unique Features

Cristopher M.

  • Role: Consultant
  • Industry: Consulting
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Apr 2022

Seamless and hassle-free communications

Likeliness to Recommend

9 /10

What differentiates GoTo Meeting from other similar products?

This is a very effective tool in terms of functionality, it seems to me that it fulfills its function well and the quality of both the video and the audio are quite remarkable, I do not consider that it requires more processes or that it is not functional, it is ideal for work teams of all over the world thanks to its efficiency

What is your favorite aspect of this product?

I like it because I can communicate with my colleagues and partners and have a professional quality system, it allows sharing files, or even being able to record videos in real time while negotiations are being carried out, in the case of requiring this system for functions such as customer service, as well it is a great option

What do you dislike most about this product?

has no features that are deprecated or non-functional

What recommendations would you give to someone considering this product?

I recommend it for any sector, it is very easy to understand and its cost is very accessible, so it will not be a financial problem

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Varshaa R.

  • Role: Consultant
  • Industry: Consulting
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2022

Super easy to use!

Likeliness to Recommend

6 /10

What differentiates GoTo Meeting from other similar products?

Ease of access

What is your favorite aspect of this product?

The easy to use features

What do you dislike most about this product?

At the moment I am happy with what it provides since it fits my requirements

What recommendations would you give to someone considering this product?

NA at the moment

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