GoTo Meeting Logo Award Winner Product Badge
GoTo Meeting Logo Award Winner Product Badge
GoTo

GoTo Meeting

Composite Score
9.0 /10
CX Score
9.2 /10
Category
GoTo Meeting
9.0 /10

What is GoTo Meeting?

GoToMeeting is a web-hosted service created and marketed by LogMeIn. It is an online meeting, desktop sharing, and video conferencing software package that enables the user to meet with other computer users, customers, clients or colleagues via the Internet in real time.

Company Details


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Awards & Recognition

GoTo Meeting won the following awards in the Web and Video Conferencing - Enterprise category

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GoTo Meeting Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on GoTo Meeting.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

95 Plan to Renew

1
Since last award

87 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love GoTo Meeting?

3% Negative
4% Neutral
93% Positive

Pros

  • Performance Enhancing
  • Saves Time
  • Respectful
  • Fair

Feature Ratings

Average 86

Audio Conferencing VoIP

87

Instant Messaging

87

Video Conferencing

87

Screen Share

86

Facilitator Functions

86

Audio Conferencing Call in Bridge

85

Audio Controls

85

File Transfer

85

Keyboard Mouse Control

85

Virtual Whiteboard

84

Application Share

84

Vendor Capability Ratings

Average 85

Ease of Implementation

87

Quality of Features

86

Business Value Created

86

Ease of Data Integration

86

Ease of Customization

84

Breadth of Features

84

Product Strategy and Rate of Improvement

84

Ease of IT Administration

84

Usability and Intuitiveness

84

Availability and Quality of Training

84

Vendor Support

83

GoTo Meeting Reviews

Tarun K.

  • Role: Industry Specific Role
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Aug 2024

maximising team communication.

Likeliness to Recommend

8 /10

What differentiates GoTo Meeting from other similar products?

the VOIP service and goto connect video conferencing are great.

What is your favorite aspect of this product?

1. easy to create meeting room. 2. virtual whiteboard for notes making. 3. instant messaging. 4. screen recording and sharing.

What do you dislike most about this product?

1. cannot view list of other attendees. 2. can't save all chats as a login.

What recommendations would you give to someone considering this product?

it saves money and pretty simple to use,

Pros

  • Helps Innovate
  • Continually Improving Product
  • Performance Enhancing
  • Trustworthy

Rene D.

  • Role: Industry Specific Role
  • Industry: Healthcare
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Aug 2024

Trustworthy and expert.

Likeliness to Recommend

10 /10

What differentiates GoTo Meeting from other similar products?

I like how the focus is on safety and protected messages.

What is your favorite aspect of this product?

There is an easy-to-use interface, a recording tool for later review, and a powerful mobile app for meetings on the go.

What do you dislike most about this product?

Sometimes there is a delay in the video or voice during meetings, which can be annoying.

What recommendations would you give to someone considering this product?

Perfect if you want reliable and high-quality videoconferencing.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Ravi p.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Aug 2024

Cool product

Likeliness to Recommend

8 /10

What differentiates GoTo Meeting from other similar products?

GoTo Meeting provides both web-based and desktop applications, allowing users to join meetings from different devices and platforms, enhancing accessibility and convenience.

What is your favorite aspect of this product?

Integration with the broader GoTo suite enhances its utility by providing a seamless experience across various virtual engagement needs, whether it's meetings, webinars, or training sessions.

What do you dislike most about this product?

GoTo Meeting’s collaboration features, such as whiteboarding and real-time document editing, are not as extensive as those offered by some other platforms.

What recommendations would you give to someone considering this product?

Check how well GoTo Meeting integrates with your existing tools and systems. Ensure it connects smoothly with productivity tools and calendar applications that you use regularly.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Performance Enhancing
  • Trustworthy

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