GoTo Meeting Logo Award Winner Product Badge
GoTo Meeting Logo Award Winner Product Badge
GoTo

GoTo Meeting

Composite Score
9.0 /10
CX Score
9.2 /10
Category
GoTo Meeting
9.0 /10

What is GoTo Meeting?

GoToMeeting is a web-hosted service created and marketed by LogMeIn. It is an online meeting, desktop sharing, and video conferencing software package that enables the user to meet with other computer users, customers, clients or colleagues via the Internet in real time.

Company Details


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Awards & Recognition

GoTo Meeting won the following awards in the Web and Video Conferencing - Enterprise category

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GoTo Meeting Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on GoTo Meeting.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

95 Plan to Renew

1
Since last award

87 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love GoTo Meeting?

3% Negative
4% Neutral
93% Positive

Pros

  • Performance Enhancing
  • Saves Time
  • Respectful
  • Fair

Feature Ratings

Average 86

Instant Messaging

87

Audio Conferencing VoIP

87

Video Conferencing

87

Screen Share

86

Facilitator Functions

85

Audio Controls

85

Audio Conferencing Call in Bridge

85

File Transfer

85

Keyboard Mouse Control

84

Virtual Whiteboard

84

Application Share

84

Vendor Capability Ratings

Average 85

Ease of Implementation

87

Quality of Features

87

Business Value Created

86

Ease of Data Integration

86

Breadth of Features

84

Product Strategy and Rate of Improvement

84

Ease of Customization

84

Ease of IT Administration

84

Usability and Intuitiveness

84

Availability and Quality of Training

84

Vendor Support

83

GoTo Meeting Reviews

Bailey M.

  • Role: Sales Marketing
  • Industry: Retail
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Apr 2022

Collaboration From Any Place Anytime.

Likeliness to Recommend

9 /10

What differentiates GoTo Meeting from other similar products?

The platform is secure. It is reliable. It is scalable. It is fast and does not lag.

What is your favorite aspect of this product?

There are transcripts made available and also recordings of the meetings. GoToMeeting is easy to use. Screen sharing is instant. A large number of people can attend the meeting. Meetings can be scheduled. Documents can be shared in real-time.

What do you dislike most about this product?

There is nothing I have found to dislike, it has met all our needs and requirements.

What recommendations would you give to someone considering this product?

I highly recommend GoToMeeting, It has increased efficiency when it comes to collaboration and made virtual meetings very easy.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Sean R.

  • Role: Operations
  • Industry: Chemicals
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2022

Robust Conferencing/Meeting Host

Likeliness to Recommend

9 /10

What differentiates GoTo Meeting from other similar products?

This App ticks it over the others when it comes to privacy, security and remote access.

What is your favorite aspect of this product?

I definitely love its capacity for data and file sharing instantly, in real time. Decisions are easier to make and time saved.

What do you dislike most about this product?

This App is heavy on strong, stable internet connection, so needless to say, sometimes interuptions in for example power can have you starting all over again. That's a negative i abhor.

What recommendations would you give to someone considering this product?

As long as there's strong internet connection, it is the perfect online conferencing/meeting solution.

Pros

  • Performance Enhancing
  • Enables Productivity
  • Client Friendly Policies
  • Fair

Veronica M.

  • Role: Finance
  • Industry: Healthcare
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2022

An exceptional tool with very nice video quality.

Likeliness to Recommend

10 /10

What differentiates GoTo Meeting from other similar products?

GoToMeeting is a solid and incredible application everyone should give a try. What i like most about it is its affordability, accessibility and flexibility. It is a powerful and easy-to-use application that does not demand any training to get started with. It supports great features like video and audio calls, file sharing and screen sharing. I like the ability to interact face to face with my clients regardless of where they are.

What is your favorite aspect of this product?

It is a great and reliable application for online meetings, conferencing and file sharing. Again, it is a great collaborative tool since it enables us to easily collaborate with clients and business partners around the world. Its video and audio quality is high which makes it a super brilliant application for webinars and online training. GoToMeeting cost is friendly thus making it affordable.

What do you dislike most about this product?

I can't remember anything that didn't work well. It is a great and fantastic solution for all sizes of companies.

What recommendations would you give to someone considering this product?

To all prospective customers out there, i urge them to go ahead and consider GoToMeeting as it is a fantastic and exceptional tool for communications and it is cost effective.

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

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