GoTo Meeting Logo Award Winner Product Badge
GoTo Meeting Logo Award Winner Product Badge
GoTo

GoTo Meeting

Composite Score
9.0 /10
CX Score
9.2 /10
Category
GoTo Meeting
9.0 /10

What is GoTo Meeting?

GoToMeeting is a web-hosted service created and marketed by LogMeIn. It is an online meeting, desktop sharing, and video conferencing software package that enables the user to meet with other computer users, customers, clients or colleagues via the Internet in real time.

Company Details


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Awards & Recognition

GoTo Meeting won the following awards in the Web and Video Conferencing - Enterprise category

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GoTo Meeting Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on GoTo Meeting.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

95 Plan to Renew

1
Since last award

87 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love GoTo Meeting?

3% Negative
4% Neutral
93% Positive

Pros

  • Performance Enhancing
  • Saves Time
  • Respectful
  • Fair

Feature Ratings

Average 86

Instant Messaging

87

Audio Conferencing VoIP

87

Video Conferencing

87

Screen Share

86

Facilitator Functions

85

Audio Controls

85

Audio Conferencing Call in Bridge

85

File Transfer

85

Keyboard Mouse Control

84

Virtual Whiteboard

84

Application Share

84

Vendor Capability Ratings

Average 85

Ease of Implementation

87

Quality of Features

87

Business Value Created

86

Ease of Data Integration

86

Breadth of Features

84

Product Strategy and Rate of Improvement

84

Ease of Customization

84

Ease of IT Administration

84

Usability and Intuitiveness

84

Availability and Quality of Training

84

Vendor Support

83

GoTo Meeting Reviews

Genesis S.

  • Role: Sales Marketing
  • Industry: Banking
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted May 2022

Fantastic product

Likeliness to Recommend

9 /10

What differentiates GoTo Meeting from other similar products?

Unlike other video conferencing tools, gotometting is the best tool there is since it has an online and desktop version that easily guides you in its application, light compared to others, and allows several options. It has a plugin and also a desktop version

What is your favorite aspect of this product?

What I like the most about this software is that the versatility of the system is what I liked the most, it is different from the rest of the systems which one uses in meetings, in addition to the fact that GoToMeeting provides the host of the meeting with various functions, such as Scheduling, etc., to manage the meeting effectively

What do you dislike most about this product?

Since we have been using this tool we have felt very comfortable, rather we feel that it is a very powerful tool, so we have no complaints about it.

What recommendations would you give to someone considering this product?

We can recommend this tool as it is a virtual meeting platform that adapts to all company environments.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Trustworthy
  • Role: Sales Marketing
  • Industry: Electronics
  • Involvement: End User of Application
Validated Review
Anonymous Reviewer

Submitted May 2022

Worked ok but was some time ago

Likeliness to Recommend

7 /10

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Sofia R.

  • Role: Finance
  • Industry: Finance
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted May 2022

Safe and reliable tool of network communication

Likeliness to Recommend

9 /10

What differentiates GoTo Meeting from other similar products?

This tool is a joint solution that offers very effective software tools that provide reliable and safe experience on the web, can be used in many virtual meetings in very remote or interactive sales, at an aid table and even events in living with An excellent virtual capacity for each meeting

What is your favorite aspect of this product?

I like this tool for the comfortable way to use because it allows meetings anywhere and in a real time on the web, at any time the attendees can be granted to keep printing and showing any type of document or shared presentations forming part of the Video Solutions Line

What do you dislike most about this product?

I like everything about this tool, it dislikes me because it is very useful

What recommendations would you give to someone considering this product?

I recommend this tool for its comfortable way of working by allowing meetings in a more advanced and comfortable way to use anywhere to review many documents in a simple and fast way with virtual training and remote access and allows you to organize events on large scale

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity

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