GoTo Meeting Logo Award Winner Product Badge
GoTo Meeting Logo Award Winner Product Badge
GoTo

GoTo Meeting

Composite Score
9.0 /10
CX Score
9.2 /10
Category
GoTo Meeting
9.0 /10

What is GoTo Meeting?

GoToMeeting is a web-hosted service created and marketed by LogMeIn. It is an online meeting, desktop sharing, and video conferencing software package that enables the user to meet with other computer users, customers, clients or colleagues via the Internet in real time.

Company Details


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Awards & Recognition

GoTo Meeting won the following awards in the Web and Video Conferencing - Enterprise category

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GoTo Meeting Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on GoTo Meeting.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

95 Plan to Renew

1
Since last award

87 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love GoTo Meeting?

3% Negative
4% Neutral
93% Positive

Pros

  • Performance Enhancing
  • Saves Time
  • Respectful
  • Fair

Feature Ratings

Average 86

Instant Messaging

87

Audio Conferencing VoIP

87

Video Conferencing

87

Screen Share

86

Facilitator Functions

85

Audio Controls

85

Audio Conferencing Call in Bridge

85

File Transfer

85

Keyboard Mouse Control

84

Virtual Whiteboard

84

Application Share

84

Vendor Capability Ratings

Average 85

Ease of Implementation

87

Quality of Features

87

Business Value Created

86

Ease of Data Integration

86

Breadth of Features

84

Product Strategy and Rate of Improvement

84

Ease of Customization

84

Ease of IT Administration

84

Usability and Intuitiveness

84

Availability and Quality of Training

84

Vendor Support

83

GoTo Meeting Reviews

Dharamvir S.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted May 2022

Fabulous tool for online/virtual communication.

Likeliness to Recommend

9 /10

What differentiates GoTo Meeting from other similar products?

Excellent tool for online/virtual communication, especially working from home time. I never felt that I was not in the office because I always connected through GoToMeeting. GoToMeeting is a reliable, easy-to-use, and secure platform for virtual communication. In one click, start an immediate meeting, record meetings, share files, schedule meetings, invite others, etc. Integration with other software is pretty easy, and the best example is integration with outlook. Hence there is no hesitation in saying my overall experience with GoToMeeting is excellent and best part is pro license is under budget which is really attractive for customer.

What is your favorite aspect of this product?

GoToMeeting is the best team meeting solution for team collaboration, making audio and HD video conference calls, sending instant messages to people and attending my daily calls with it. It has great features like virtually raising your hand, which has helped us as a team to easily work collaboratively. Mobile application is one of the best features for me. I am constantly connected with my team members. Never miss any meeting or chat message. In simple with the help of GoToMeeting, "I am working from anywhere." Unlimited cloud recording & Smart Assistant that manages automatic meeting transcription are also great features for users.

What do you dislike most about this product?

So far, so good, it means I did not face any issue that will irritate me. But only one enhancement I would like to mention here for the GoToMeeting team which i already mentioned initially. Really it would be nice to have if mobile application will work on low internet bandwidth because during this work from home culture we usually take calls while travelling or some time on mobile data.

What recommendations would you give to someone considering this product?

The best collaborative tool which helps me in daily life during work, even sometimes I use it for personal work, for example, VOIP feature to make calls within the organisation or even outside organisation. Customer support is also one of the other advantages of buying its license version. I also like its mobile app through which you can attend all your meetings.

Pros

  • Trustworthy
  • Inspires Innovation
  • Saves Time
  • Fair

Diego Armando S.

  • Role: Consultant
  • Industry: Consulting
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted May 2022

Online video conferencing tool

Likeliness to Recommend

8 /10

What differentiates GoTo Meeting from other similar products?

This video conferencing tool is trusted by many people every day for good and excellent virtual and very professional communication in real time, this tool provides a quick, easy and reliable easy meeting solution allowing clients to see each other face to face. face sharing presentations and also chat with colleagues, it can be used by any company regardless of size by making their meetings on the web

What is your favorite aspect of this product?

I like this tool because of its comfortable and easy-to-use way to hold any live meeting, chat in real time, live in private, have audio and video conferences, telephone conferences, you can create reports, hold debates and debate forums and comments according to each meeting thus giving better results this tool is an effective and very innovative communication

What do you dislike most about this product?

I dislike nothing about this tool since it is used in a comfortable, safe and simple way in order to have better results in any meeting at any time

What recommendations would you give to someone considering this product?

I recommend this tool because any company can hold a meeting taking into account that it will be favorable due to its simple and comfortable way of using it with the ease of each person being able to communicate face to face without any problem anywhere regardless of the time

Pros

  • Reliable
  • Performance Enhancing
  • Effective Service
  • Inspires Innovation

Sahiduzzaman S.

  • Role: Industry Specific Role
  • Industry: Apparel
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted May 2022

Likeliness to Recommend

9 /10

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Enables Productivity

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