GoTo Meeting Logo Award Winner Product Badge
GoTo Meeting Logo Award Winner Product Badge
GoTo

GoTo Meeting

Composite Score
9.0 /10
CX Score
9.2 /10
Category
GoTo Meeting
9.0 /10

What is GoTo Meeting?

GoToMeeting is a web-hosted service created and marketed by LogMeIn. It is an online meeting, desktop sharing, and video conferencing software package that enables the user to meet with other computer users, customers, clients or colleagues via the Internet in real time.

Company Details


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Awards & Recognition

GoTo Meeting won the following awards in the Web and Video Conferencing - Enterprise category

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GoTo Meeting Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on GoTo Meeting.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

95 Plan to Renew

1
Since last award

87 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love GoTo Meeting?

3% Negative
4% Neutral
93% Positive

Pros

  • Performance Enhancing
  • Saves Time
  • Respectful
  • Fair

Feature Ratings

Average 86

Instant Messaging

87

Audio Conferencing VoIP

87

Video Conferencing

87

Screen Share

86

Facilitator Functions

85

Audio Controls

85

Audio Conferencing Call in Bridge

85

File Transfer

85

Keyboard Mouse Control

84

Virtual Whiteboard

84

Application Share

84

Vendor Capability Ratings

Average 85

Ease of Implementation

87

Quality of Features

87

Business Value Created

86

Ease of Data Integration

86

Breadth of Features

84

Product Strategy and Rate of Improvement

84

Ease of Customization

84

Ease of IT Administration

84

Usability and Intuitiveness

84

Availability and Quality of Training

84

Vendor Support

83

GoTo Meeting Reviews

Trace'McF J.

  • Role: Information Technology
  • Industry: Telecommunications
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2022

Solution for virtual communication and collabs.

Likeliness to Recommend

10 /10

What differentiates GoTo Meeting from other similar products?

GoToMeeting's user interface is easy to use, making our distant meetings more productive. Thanks to this incredible tool, we can now hold meetings at any time and in any location. The ability to do only audio or video meetings with excellent quality is a feature that we find very useful.

What is your favorite aspect of this product?

The application's flexibility and user-friendly interface. The processing speed has increased. You can start a meeting with a single click and join it with a single click. And can run scrums, meetings, and chat rooms. The application has screen sharing and control features, allowing for a smooth conference flow. This platform has a high level of safety and security. With a single click, we can mute or lock the entire session.

What do you dislike most about this product?

Many problems happen, and they can only be resolved if you log in again. Breakout groups, for example, should be added as well. If your organization's a larger audience, you won't be able to add more participants. If there were a way for platform PHONE users to have a cleaner connection with less turbulence and disruption, that would be amazing.

What recommendations would you give to someone considering this product?

We saved time, energy, and money by using GoToMeeting instead of going to physical meetings and visits. We can now hold meetings with people worldwide using this platform, and we can do it in a secure setting with the ability to share documents and screen sharing. You can contact the staff if you have any problems.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Enables Productivity

Regina-Onica Y.

  • Role: Sales Marketing
  • Industry: Media
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2022

High-Quality Meetings Application

Likeliness to Recommend

9 /10

What differentiates GoTo Meeting from other similar products?

GoToMeeting is easy to use and understand. It is a user-friendly application that does not require installation on your local computer or laptop. You can use it by entering its URL and providing all credentials. We enjoy its HD video calls and excellent sound quality, among other meeting solutions.

What is your favorite aspect of this product?

Any device, including PCs, cellphones, and tablets, can use GoToMeeting. Because the clients and workers may join meetings through their simple browser, or we can send them a link, it takes less time than alternative apps. Meetings with GoToMeeting are secure because participants can only join by entering the URL or invitation code. We can also issue a password to enter the meeting room, which guests must enter.

What do you dislike most about this product?

Several complications arose during the meeting's hosting. While hosting the screen, you could view many tabs but couldn't manipulate them. Those tabs are blocking the view of the screen during screen sharing. As a result, if the screen is shared, you won't be able to host correctly. Many unneeded tabs appear to be present in the dashboard.

What recommendations would you give to someone considering this product?

We highly recommend it to organizations with trouble meeting in a remote location because it is the only tool that can help anyone host meetings anytime and anywhere without any security issues. After all, only authorized users can join discussions via various methods, such as via a link. It also has a fantastic waiting room feature, allowing anyone to admit only user access easily.

Pros

  • Continually Improving Product
  • Reliable
  • Enables Productivity
  • Caring

Diksha Y.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2022

Great product with great features

Likeliness to Recommend

9 /10

What differentiates GoTo Meeting from other similar products?

Uninterrupted video and audio conferencing Easy to use interface Great features with efficient working of audio video tools

What is your favorite aspect of this product?

Uninterrupted calling User friendly interface

What do you dislike most about this product?

Nothing to dislike, sometimes takes bit more than expected time to download

What recommendations would you give to someone considering this product?

Highly recommended communication application for all the organisations

Pros

  • Helps Innovate
  • Performance Enhancing
  • Trustworthy
  • Caring

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