GoTo Meeting Logo Award Winner Product Badge
GoTo Meeting Logo Award Winner Product Badge
GoTo

GoTo Meeting

Composite Score
9.0 /10
CX Score
9.2 /10
Category
GoTo Meeting
9.0 /10

What is GoTo Meeting?

GoToMeeting is a web-hosted service created and marketed by LogMeIn. It is an online meeting, desktop sharing, and video conferencing software package that enables the user to meet with other computer users, customers, clients or colleagues via the Internet in real time.

Company Details


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Awards & Recognition

GoTo Meeting won the following awards in the Web and Video Conferencing - Enterprise category

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GoTo Meeting Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on GoTo Meeting.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

95 Plan to Renew

1
Since last award

87 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love GoTo Meeting?

3% Negative
4% Neutral
93% Positive

Pros

  • Performance Enhancing
  • Saves Time
  • Respectful
  • Fair

Feature Ratings

Average 86

Instant Messaging

87

Audio Conferencing VoIP

87

Video Conferencing

87

Screen Share

86

Facilitator Functions

85

Audio Controls

85

Audio Conferencing Call in Bridge

85

File Transfer

85

Keyboard Mouse Control

84

Virtual Whiteboard

84

Application Share

84

Vendor Capability Ratings

Average 85

Ease of Implementation

87

Quality of Features

87

Business Value Created

86

Ease of Data Integration

86

Breadth of Features

84

Product Strategy and Rate of Improvement

84

Ease of Customization

84

Ease of IT Administration

84

Usability and Intuitiveness

84

Availability and Quality of Training

84

Vendor Support

83

GoTo Meeting Reviews

Michael R.

  • Role: Finance
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2022

Easy to use application for video conferencing.

Likeliness to Recommend

10 /10

What differentiates GoTo Meeting from other similar products?

GoToMeeting is a powerful application that enables users to easily engage their customers, friends and employers. It is a brilliant application that enables me and my colleagues to keep me in touch with ease. I like how fast it is to implement GoToMeeting and set up. It has a very nice dashboard which is highly customizable to suit your requirements.

What is your favorite aspect of this product?

I like GoToMeeting since it enables me to effectively and efficiently communicate with my colleagues and clients. It has a very nice and high definition video quality which makes it super amazing tool for conferencing. I like the fact that it also enables me to schedule meetings online and i can invite people to join the meeting from anywhere anytime.

What do you dislike most about this product?

GoToMeeting is an incredible and easy-to-use program for conferencing. Nothing comes to my mind that I don't like about it.

What recommendations would you give to someone considering this product?

Yes i recommend GoToMeeting since it's the best and easiest tool for conferencing i have ever used m

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Unique Features

Pablo D.

  • Role: Operations
  • Industry: Manufacturing
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2022

Excellent software for meetings online.

Likeliness to Recommend

9 /10

What differentiates GoTo Meeting from other similar products?

GoToMeting covers a variety of logistical time constraints, i utilize calls frequently, I learn quickly, I arrange huge groups and record meetings and I like having them. They appeal to me. Our crew is typically pleased. This program is used to conduct client meetings. Simple to install and use on PCs or mobile phones, we haven't even received any consumer complaints about difficulties entering meetings. Screen sharing and recording have assisted in moving our business talk into the area of seamless and valuable success.

What is your favorite aspect of this product?

This app has everything you need to hold a successful business meeting, conference call, or team meeting, and it stands out for its excellent call quality, comprehensive features, and excellent customer service. This application is also my favorite because of its simplicity, low cost, and overall ease of use. When everyone was forced to work from home, our team was freed up for a surprise. This program enabled us to continue developing and maintaining profitability. I'm sure the back-end team is working on further capabilities that will allow everyone to join not just on laptops or mobile devices, but something more unique is on the way.

What do you dislike most about this product?

It causes us a lot of discomfort and system crashes, and starting a new meeting can be difficult, especially if there are a lot of people there. One of the most common obstacles people face is when their Internet connection fails. The second issue is that, while entry-level schemes provide basic functionality, they are more costly than other applications. However, having a major piece of software that is not exclusive to one operating system provided a big advantage for all of our team members and departments.

What recommendations would you give to someone considering this product?

This is one of the greatest options for high-quality audio and video online meetings and presentations. This software should be utilized for best practices in client meetings, in my opinion. Although there are alternative applications such as zoom or more, this one offers more user-friendly capabilities. This software may be used not just for external meetings and conversations, but also for internal team meetings and discussions.

Pros

  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity
  • Efficient Service

James M.

  • Role: Information Technology
  • Industry: Gaming and Hospitality
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2022

An outstanding application for conferencing.

Likeliness to Recommend

10 /10

What differentiates GoTo Meeting from other similar products?

GoToMeeting is a powerful and excellent tool that enables users to communicate effortlessly regardless of your location. It's a superb application that supports amazing features which are easy and simple to understand. It is simple and very fast to install, set up and get started with.

What is your favorite aspect of this product?

What makes GoToMeeting amazing is how it has a very nice and high definition video quality which makes it suitable for video and audio conferencing. It has a very intuitive and user-friendly interface which is easy to learn and manage. Also, GoToMeeting enables us to schedule online meetings, virtual events and online training.

What do you dislike most about this product?

GoToMeeting is amazing, highly recommendable application for all your business communication needs. Nothing to dislike about it.

What recommendations would you give to someone considering this product?

GoToMeeting is the easiest, fastest and fantastic solution for all your communications needs. I recommend it.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Unique Features

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