What is Google Voice?
Google makes it easy by keeping you and your coworkers connected everywhere you go on any device.
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Real user data aggregated to summarize the product performance and customer experience.
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90 Likeliness to Recommend
1
Since last award
97 Plan to Renew
88 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+93 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Google Voice?
Pros
- Reliable
- Performance Enhancing
- Saves Time
- Trustworthy
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Communications
Mobility
Secure Access
Call Management
Presence IM
Web & Desktop Conferencing
Audio Transcription
Analytics Reporting
Speech Access and Personal Assistant
Centralized Management Portal
Session Border Controller
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Usability and Intuitiveness
Quality of Features
Ease of IT Administration
Ease of Customization
Breadth of Features
Availability and Quality of Training
Vendor Support
Ease of Data Integration
Product Strategy and Rate of Improvement
Google Voice Reviews
Soren E.
- Role: Information Technology
- Industry: Construction
- Involvement: End User of Application
Submitted Feb 2024
A Game-Changing Communication Experience
Likeliness to Recommend
What differentiates Google Voice from other similar products?
Google Voice stands out with seamless integration, free calling options, and robust voicemail transcription, setting it apart in the realm of communication apps
What is your favorite aspect of this product?
Effortless Integration: Google Voice seamlessly unifies communication channels, offering a streamlined experience that simplifies connectivity.
What do you dislike most about this product?
Inconsistent Call Quality: Google Voice occasionally exhibits variable call quality, impacting the overall user experience negatively
What recommendations would you give to someone considering this product?
Enhance Google Voice with Improved Call Quality and Expanded International Calling Plans for a More Reliable and Globally Accessible Communication Platform
Pros
- Unique Features
- Caring
- Altruistic
- Acts with Integrity
Please tell us why you think this review should be flagged.
Roxana S.
- Role: Industry Specific Role
- Industry: Retail
- Involvement: End User of Application
Submitted Feb 2024
"Fantastic features at a free price."
Likeliness to Recommend
What differentiates Google Voice from other similar products?
It has an app that makes it easy to see the difference between the google voice number calls and your own call. In addition, you can use the google voice service from your computer
What is your favorite aspect of this product?
It allows us to place and receive calls from Gmail or phone over wifi for free. It also offers to use one number for all devices and forward calls with rules which are extremely helpful for us.
What do you dislike most about this product?
The service lacks calling functionality for growing companies.
What recommendations would you give to someone considering this product?
You need a Google Voice account. It allows you to mask your phone number as another number. You can also text and get voicemails.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Mahin Bin Raihan M.
- Role: Student Academic
- Industry: Communications
- Involvement: Business Leader or Manager
Submitted Jan 2024
Best solution for your communication team
Likeliness to Recommend
What differentiates Google Voice from other similar products?
Because it's the simplest app to serve its purpose
What is your favorite aspect of this product?
Easy to go Portable solution Doesn't need extra hardware Low cost
What do you dislike most about this product?
Sometimes doesn't work as expected
What recommendations would you give to someone considering this product?
I will recommend them to use it
Pros
- Helps Innovate
- Fair
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
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