What is Google Voice?
Google makes it easy by keeping you and your coworkers connected everywhere you go on any device.
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Real user data aggregated to summarize the product performance and customer experience.
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90 Likeliness to Recommend
1
Since last award
97 Plan to Renew
88 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+93 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Google Voice?
Pros
- Reliable
- Performance Enhancing
- Saves Time
- Trustworthy
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Communications
Mobility
Secure Access
Call Management
Presence IM
Web & Desktop Conferencing
Audio Transcription
Analytics Reporting
Speech Access and Personal Assistant
Centralized Management Portal
Session Border Controller
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Usability and Intuitiveness
Quality of Features
Ease of IT Administration
Ease of Customization
Breadth of Features
Availability and Quality of Training
Vendor Support
Ease of Data Integration
Product Strategy and Rate of Improvement
Google Voice Reviews
Dylan C.
- Role: Industry Specific Role
- Industry: Communications
- Involvement: End User of Application
Submitted Jun 2023
It's an okay product
Likeliness to Recommend
What differentiates Google Voice from other similar products?
The pricing tends to be better than most
What is your favorite aspect of this product?
It really comes down to pricing for this product
What do you dislike most about this product?
There could be some improvements in the automation realm
What recommendations would you give to someone considering this product?
If you're looking for the cheapest product then this might be one to consider
Pros
- Continually Improving Product
- Performance Enhancing
- Enables Productivity
- Trustworthy
Please tell us why you think this review should be flagged.
- Role: Information Technology
- Industry: Healthcare
- Involvement: End User of Application
Submitted May 2023
Review of Google Voice
Likeliness to Recommend
Pros
- Respectful
- Helps Innovate
- Continually Improving Product
- Reliable
Please tell us why you think this review should be flagged.
Sohail m.
- Role: Industry Specific Role
- Industry: Biotechnology
- Involvement: End User of Application
Submitted Apr 2023
Google voice is fantastic!
Likeliness to Recommend
What differentiates Google Voice from other similar products?
It has helped us to reduce spam and unsolicited calls as well as allowing us to do better call tracking and measurement than other similar products would have provided.
What is your favorite aspect of this product?
Allowed for accurate caller identification. Great with verbal communication. Has easy to use interface. Great with Exceptional call forwarding. Easy to configure with Google Voice.
What do you dislike most about this product?
It should make it easier to purchase international calls.
What recommendations would you give to someone considering this product?
Google voice has made it easier to make calls and receive calls, give it a try!
Pros
- Helps Innovate
- Enables Productivity
- Unique Features
- Efficient Service
Please tell us why you think this review should be flagged.
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