What is Google Vault?
Manage, retain, search and export your organization’s email and on-the-record chats.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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87 Likeliness to Recommend
1
Since last award
95 Plan to Renew
85 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+91 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Google Vault?
Pros
- Helps Innovate
- Respectful
- Enables Productivity
- Efficient Service
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Storage Optimization
Data Compression
Data Encryption
Data Format Native Generic
Long Term Data Retention
External Storage Connectivity
Platform Support
Data Deletion Control and Space Gain
Restore to Current Format
Multiple Format Support
Granularity
Vendor Capability Ratings
Quality of Features
Ease of Implementation
Ease of Data Integration
Ease of IT Administration
Breadth of Features
Usability and Intuitiveness
Ease of Customization
Business Value Created
Product Strategy and Rate of Improvement
Availability and Quality of Training
Vendor Support
Google Vault Reviews
- Role: Information Technology
- Industry: Engineering
- Involvement: IT Leader or Manager
Submitted Apr 2020
Google Vault is a great product to use
Likeliness to Recommend
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Enables Productivity
Please tell us why you think this review should be flagged.
Nicole T.
- Role: Operations
- Industry: Healthcare
- Involvement: Initial Implementation
Submitted Jan 2020
Fantastic and easy to use
Likeliness to Recommend
What differentiates Google Vault from other similar products?
Google Vault is extremely easy to use and set up. Compared to others I’d say it’s the easiest to install. The customer service reps are outstanding.
What is your favorite aspect of this product?
I actually enjoy everything about it. There isn’t a single thing I dislike
What do you dislike most about this product?
Nothing really
What recommendations would you give to someone considering this product?
Go along with everything they say and tell you. It’s super simple and self explanatory
Pros
- Reliable
- Efficient Service
- Client's Interest First
- Generous Negotitation
Please tell us why you think this review should be flagged.
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