Google Vault Logo Award Winner Product Badge
Google Vault Logo Award Winner Product Badge
Google

Google Vault

Composite Score
8.8 /10
CX Score
9.1 /10
Category
Google Vault
8.8 /10

What is Google Vault?

Manage, retain, search and export your organization’s email and on-the-record chats.

Company Details


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Awards & Recognition

Google Vault won the following awards in the Data Archiving category

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Google Vault Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Vault.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

1
Since last award

95 Plan to Renew

85 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Vault?

2% Negative
6% Neutral
92% Positive

Pros

  • Helps Innovate
  • Respectful
  • Enables Productivity
  • Trustworthy

Feature Ratings

Average 83

Storage Optimization

86

Data Compression

86

Data Encryption

86

Long Term Data Retention

84

Data Format Native Generic

84

External Storage Connectivity

84

Platform Support

83

Data Deletion Control and Space Gain

82

Multiple Format Support

81

Restore to Current Format

81

Granularity

80

Vendor Capability Ratings

Average 82

Quality of Features

85

Ease of Implementation

84

Ease of Data Integration

83

Ease of IT Administration

83

Breadth of Features

83

Usability and Intuitiveness

82

Ease of Customization

82

Business Value Created

82

Product Strategy and Rate of Improvement

81

Availability and Quality of Training

80

Vendor Support

77

Google Vault Reviews

Charles F.

  • Role: Information Technology
  • Industry: Media
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Jun 2022

Google Vault is working efficiently

Likeliness to Recommend

9 /10

What differentiates Google Vault from other similar products?

The process of organizing the data for the entire business was quite challenging for me in the beginning, and finding the specific piece of information I needed was a time-consuming endeavor. In addition, I did not have any clear notion of how the other members of my team were operating, and it was difficult for me to determine whether or not the members of my sales team were interfering with any data pertaining to marketing. First and foremost, I was quite concerned about the safety of the data that belonged to my whole firm. I would want to express my gratitude to Google Vault for assisting me in resolving all of these issues.

What is your favorite aspect of this product?

It is ideally suited for all types of businesses, especially those with a limited number of employees. Nevertheless, a variety of price schemes are at your disposal. I am grateful for this instrument and the services it provides. Because of how well this technology operates, everyone agrees that Google is the most successful software company.

What do you dislike most about this product?

The general pricing strategy has to be updated since, despite the fact that there are no additional charges for the Google Vault because it is coupled with G-Suit and G-Suit already has a high price tag, which will eventually restrict its utilization, the Google Vault is free of charge. In addition, if a user account is terminated permanently, there is no backup of the data stored in that account.

What recommendations would you give to someone considering this product?

This platform is quite helpful and beneficial, and it offers services that can be relied on. It is a very user pleasant tool, and it functions efficiently. I have used it on both my desktop computer and my mobile device, which enables me to work remotely. It has the most straightforward user interface possible. Because Google Vault is generally related with my G-Suit, I truly found it dependable in terms of retaining all of the data, and it offers me with clear analytics about it. Moreover, I was able to access it from anywhere.

Pros

  • Continually Improving Product
  • Reliable
  • Enables Productivity
  • Trustworthy

Mary W.

  • Role: Information Technology
  • Industry: Media
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Jun 2022

It is very useful and helpful platform

Likeliness to Recommend

9 /10

What differentiates Google Vault from other similar products?

To begin with, it was tough for me to arrange all of the organization's data and to find a certain piece of information. In addition, I was unable to determine if my sales team was interfering with any marketing data because of the lack of transparency in my team's workings. Above all, I was concerned about the safety of my company's data. Many thanks to Google Vault for assisting me in resolving these problems.

What is your favorite aspect of this product?

One of the best and most trustworthy platforms out there. Having it on my phone allows me to work from wherever as it is so user-friendly and seamless. It has the most basic user interface. Because it is linked to my G-Suite, Google Vault has shown to be a solid tool for storing and analyzing my personal data.

What do you dislike most about this product?

The Google Vault is included free of charge with G-Suit, however since G-Suit is so expensive that it limits its use, the price approach should be reevaluated as a whole. In the event that a user account is destroyed permanently, there is no backup of the data.

What recommendations would you give to someone considering this product?

It's ideal for small businesses and solo entrepreneurs alike. However, there are a variety of pricing options to choose from. In general, I'm pleased with this product and the services it provides. Since this technology works so well, it's no surprise that Google is king of all software.

Pros

  • Enables Productivity
  • Trustworthy
  • Efficient Service
  • Saves Time

Donna T.

  • Role: Information Technology
  • Industry: Media
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Jun 2022

This is the safest vault I've ever used

Likeliness to Recommend

9 /10

What differentiates Google Vault from other similar products?

When it comes to looking for and locating information pertaining to my organization, I rely on Google Vault on a daily basis. Because I am able to keep the data directly from my G-suit applications to the overall domain, I am able to handle the things very effectively through data retention because I am capable of doing so. One of the nicest features is that it gives me access to all of the information that is related with a particular member of my team. By doing so, I am able to prevent the loss of data and provide myself peace of mind regarding the essential particulars.

What is your favorite aspect of this product?

Because I have personal experience with it, I feel it is important to describe its customer support before recommending it to others. According to our feedback, the company's customer service representatives are knowledgeable, helpful, and professional. Furthermore, the company provides acceptable services and has an appropriate department. Therefore, do not allow this stuff go to waste and make use of it to your advantage.

What do you dislike most about this product?

Since I've been utilizing its services, I haven't had to deal with any challenges along the way. In my perspective, Google is one of the most powerful and efficient software companies out there, and they produce all of their products in a highly respectable manner. I think that it provides a valuable service.

What recommendations would you give to someone considering this product?

After doing a search using data from Google Vault, which enables me to open the material for additional evaluations, Google Vault gives me the ability to make changes to the content itself. In addition, I enjoy the feature of being able to export the data in order to create comprehensive audit trails, as well as its ability to generate reports and provide a facility for tracking back the activity of users.

Pros

  • Continually Improving Product
  • Enables Productivity
  • Efficient Service
  • Helps Innovate

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