What is Google Vault?
Manage, retain, search and export your organization’s email and on-the-record chats.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
87 Likeliness to Recommend
1
Since last award
95 Plan to Renew
85 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Google Vault?
Pros
- Helps Innovate
- Respectful
- Enables Productivity
- Trustworthy
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Storage Optimization
Data Compression
Data Encryption
Long Term Data Retention
Data Format Native Generic
External Storage Connectivity
Platform Support
Data Deletion Control and Space Gain
Multiple Format Support
Restore to Current Format
Granularity
Vendor Capability Ratings
Quality of Features
Ease of Implementation
Ease of Data Integration
Ease of IT Administration
Breadth of Features
Usability and Intuitiveness
Ease of Customization
Business Value Created
Product Strategy and Rate of Improvement
Availability and Quality of Training
Vendor Support
Google Vault Reviews
Marianne d.
- Role: Operations
- Industry: Manufacturing
- Involvement: End User of Application
Submitted Jul 2022
Tool for storing data, including chat and email
Likeliness to Recommend
What differentiates Google Vault from other similar products?
Our entire organization uses Google Vault to safely store our data and information in the cloud. It is also crucial for data archiving and data retention. Together with Google tools like Drive and Gmail, we use them extensively. Additionally, it enables us to keep tabs on each user's particular activity.
What is your favorite aspect of this product?
I've utilized Google Vault a lot as a Google administrator. Learning how to use Google Vault and making sure we can quickly access it if ever needed is crucial for the health of our business if we ever need to quickly find strings of emails based on a set of criteria, such as searching for all emails sent to a specific person from a specific email address, etc. or in case of any mediation or litigation issues.
What do you dislike most about this product?
A full PDF copy of the discussions and attachments would be useful in addition to the other types of data that the Vault.zip files download. The papers must then be compressed using a paid third-party service such as a Chrome Extension so that they can be read easily. Just this one change would be fantastic.
What recommendations would you give to someone considering this product?
If you're unfamiliar with Google Workplace and this is your first time utilizing Google Vault, I strongly advise entering into your admin account and calling a Google Workspace support specialist who can walk you through the full procedure and even set up a virtual Hangout to assist you on your end.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Trustworthy
Please tell us why you think this review should be flagged.
Noel E.
- Role: Information Technology
- Industry: Education
- Involvement: IT Leader or Manager
Submitted Jun 2022
If you use G-Suite, then Vault is hard to bea.
Likeliness to Recommend
What differentiates Google Vault from other similar products?
It's ease of integration with G-Suite and simple setup and management.
What is your favorite aspect of this product?
Just works. Out of sight and out of mind and always works.
What do you dislike most about this product?
It only supports G-Suite, so if you are looking for other areas for data retention, this will not be the solution.
What recommendations would you give to someone considering this product?
As noted, if you are a G-Suite customer, it's a great solution.
Pros
- Reliable
- Transparent
- Helps Innovate
- Trustworthy
Please tell us why you think this review should be flagged.
Ramiro L.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Jun 2022
Google Vault helps us stay safe
Likeliness to Recommend
What differentiates Google Vault from other similar products?
To begin, the most positive aspect is learning that this is a Google app. Along with that comes dependability and excellent service to the consumer. Second, the vault functions faultlessly, is able to easily store all of the data I want it to, and does not require as much effort to become familiar with as other programs that save data. On the other side, you can also create retention rules to regulate how long the data will be kept before being deleted from user accounts and from Google's servers. This allows you to determine how long the data will be retained.
What is your favorite aspect of this product?
Our firm now has the ideal method to preserve and search all emails that were sent through your domain thanks to Google Vault, which was supplied to us by Google. The availability of access to this historical data is a crucial necessity for any firm, whether it is for the purposes of legal electronic discovery, financial audits, or compliance processes.
What do you dislike most about this product?
The process of implementation might be frustrating and time-consuming, but the benefits more than justify the drawbacks. In addition, files that have been provided are not always instantly accessible for downloading and usage. The functionality is not at all favorable to users. Customer Service for Google Vault is sloppy and doesn't appear to have any common sense at all.
What recommendations would you give to someone considering this product?
Working with the Google Vault is one of my favorite things to do. The fact that Google Vault is able to compile all of the information that is stored on its many platforms is the feature that I like the most about it. It is a very helpful addition to the overall security system. Communication is made much easier with the use of Google groups. Google Vault is a storage solution that is both user-friendly and effective.
Pros
- Helps Innovate
- Enables Productivity
- Efficient Service
- Inspires Innovation
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