Google Vault Logo Award Winner Product Badge
Google Vault Logo Award Winner Product Badge
Google

Google Vault

Composite Score
8.8 /10
CX Score
9.1 /10
Category
Google Vault
8.8 /10

What is Google Vault?

Manage, retain, search and export your organization’s email and on-the-record chats.

Company Details


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Awards & Recognition

Google Vault won the following awards in the Data Archiving category

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Google Vault Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Vault.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

1
Since last award

95 Plan to Renew

85 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Vault?

2% Negative
6% Neutral
92% Positive

Pros

  • Helps Innovate
  • Respectful
  • Enables Productivity
  • Trustworthy

Feature Ratings

Average 83

Storage Optimization

86

Data Compression

86

Data Encryption

86

Long Term Data Retention

84

Data Format Native Generic

84

External Storage Connectivity

84

Platform Support

83

Data Deletion Control and Space Gain

82

Multiple Format Support

81

Restore to Current Format

81

Granularity

80

Vendor Capability Ratings

Average 82

Quality of Features

85

Ease of Implementation

84

Ease of Data Integration

83

Ease of IT Administration

83

Breadth of Features

83

Usability and Intuitiveness

82

Ease of Customization

82

Business Value Created

82

Product Strategy and Rate of Improvement

81

Availability and Quality of Training

80

Vendor Support

77

Google Vault Reviews

Kelvin T.

  • Role: Sales Marketing
  • Industry: Food and Beverage
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2022

"Excellent program to store documents online"

Likeliness to Recommend

7 /10

What differentiates Google Vault from other similar products?

It's different from other programs because it's hard to set up and takes a long time, but it's worth it.

What is your favorite aspect of this product?

Using Google Vault, preserving your Gmail inbox is a breeze. With it, we can safely save copies of anything sent or received via email, chat, or Google Drive. Managing Google Workspaces is a breeze in our current setup.

What do you dislike most about this product?

Google Vault is an incredible archive but not a fantastic search tool. Some fundamental capabilities, such as deduplication, are absent. It's also difficult to export specific chat sessions and documents.

What recommendations would you give to someone considering this product?

If you're not very familiar with Google Workplace and this is your first time using Google Vault, I highly recommend calling a Google Workspace support agent from your admin account; they'll walk you through the full procedure and may even set up a virtual Hangout to assist you.

Pros

  • Enables Productivity
  • Trustworthy
  • Unique Features
  • Efficient Service
  • Role: Finance
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Anonymous Reviewer

Submitted Oct 2022

Fantastic and futuristic features

Likeliness to Recommend

10 /10

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Jason S.

  • Role: Information Technology
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2022

The top email discovery and archive program

Likeliness to Recommend

9 /10

What differentiates Google Vault from other similar products?

I can follow past history thanks to Google Vault, which makes it easier for me to comprehend how any procedure works in specifics. Additionally, I value how user-friendly the interface is because it has given me more time to work. Google Vault is a secure tool that I use to keep my team updated by allowing them to share data.

What is your favorite aspect of this product?

The data retention policy that enables me to choose how long a particular piece of data will be kept in the vault is what I enjoy best about Google Vault. I also like how quickly and effectively we can browse through our data. Given that we use a variety of Google products, Google vault's smooth interaction with other G-suite applications is yet another benefit.

What do you dislike most about this product?

This would be my one observation that it is simple to use once we know what parameters to set. In order to make sure the string I want to search is input correctly, I frequently need to check a support article or contact a workplace engineer.

What recommendations would you give to someone considering this product?

This tool is excellent. It will undoubtedly be advantageous to all business sectors. You may thoroughly analyze your work with the aid of this one tool. You will gain a lot of control over the data pertaining to your task. After a wonderful experience, I strongly suggest this to you.

Pros

  • Enables Productivity
  • Effective Service
  • Saves Time
  • Client Friendly Policies

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