Google Vault Logo Award Winner Product Badge
Google Vault Logo Award Winner Product Badge
Google

Google Vault

Composite Score
8.8 /10
CX Score
9.1 /10
Category
Google Vault
8.8 /10

What is Google Vault?

Manage, retain, search and export your organization’s email and on-the-record chats.

Company Details


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Awards & Recognition

Google Vault won the following awards in the Data Archiving category

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Google Vault Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Vault.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

2
Since last award

95 Plan to Renew

86 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Vault?

2% Negative
6% Neutral
92% Positive

Pros

  • Respectful
  • Helps Innovate
  • Acts with Integrity
  • Enables Productivity

Feature Ratings

Average 83

Storage Optimization

86

Data Encryption

86

Data Compression

86

Long Term Data Retention

84

External Storage Connectivity

84

Data Format Native Generic

84

Platform Support

83

Data Deletion Control and Space Gain

82

Multiple Format Support

82

Restore to Current Format

81

Granularity

79

Vendor Capability Ratings

Average 82

Quality of Features

86

Ease of Implementation

84

Ease of Data Integration

84

Ease of IT Administration

83

Breadth of Features

83

Business Value Created

82

Usability and Intuitiveness

82

Ease of Customization

82

Product Strategy and Rate of Improvement

82

Availability and Quality of Training

80

Vendor Support

78

Google Vault Reviews

Zachary Michelle M.

  • Role: Information Technology
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2024

Secure data store.

Likeliness to Recommend

9 /10

What differentiates Google Vault from other similar products?

Limited options, cannot archive social networks.

What is your favorite aspect of this product?

One of its strong points is its easy access and storage capabilities.

What do you dislike most about this product?

Limited options, cannot archive social networks.

What recommendations would you give to someone considering this product?

Good storage.

Pros

  • Efficient Service
  • Effective Service
  • Saves Time
  • Helps Innovate

Roxana S.

  • Role: Industry Specific Role
  • Industry: Retail
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2024

"A Great Search Tool."

Likeliness to Recommend

10 /10

What differentiates Google Vault from other similar products?

The centralized data management within Google Vault simplifies data governance and minimizes the risk of data loss or accidental deletion.

What is your favorite aspect of this product?

We have benefitted from being able to reliably store emails for an indefinite period of time.

What do you dislike most about this product?

You can not access information of a deleted account.

What recommendations would you give to someone considering this product?

Highly recommended. The secure and reliable environment provides peace of mind, and the cost-effectiveness of the solution makes it a top choice for eDiscovery.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Akshika V.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2023

A User-Friendly Platform For Storing Data

Likeliness to Recommend

9 /10

What differentiates Google Vault from other similar products?

Google Vault makes it simple and manageable to archive Gmail. We use it to securely archive all of our Google Drive, chat, and email. It is simple to use, and almost no training is required.

What is your favorite aspect of this product?

My favorite feature of Google Vault is its mobility—it can be accessed from any computer or mobile device with an internet connection. Its UI/UX design, which is easy to use and understand, is another thing I like. Additionally, I like how quickly and effectively you can search through your data.

What do you dislike most about this product?

The fact that deleted account information cannot be accessed is one feature of Google vault that I do not like. They ought to work on this, in my opinion, to provide permanent storage.

What recommendations would you give to someone considering this product?

Since we use multiple Google products, the fact that Google Vault seamlessly integrates with other G-suite applications is a significant benefit. proficient auditing and analysis in a very safe and accurate manner.

Pros

  • Continually Improving Product
  • Reliable
  • Enables Productivity
  • Trustworthy

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