Google

Google Security Operations

Composite Score

6.8 /10

CX Score

7.2 /10

22 Reviews Write a Review

Claim Software

What is Google Security Operations?

Automate common day-to-day scenarios (phishing or ransomware) with ready to run use cases, complete with playbooks, simulated alerts, and tutorials. Create playbooks that orchestrate hundreds of tools with simple drag and drop. Plus, automate repetitive tasks to respond faster and free up time for higher value work. Maintain, optimize, troubleshoot, and iterate playbooks with lifecycle management capabilities, including run analytics, reusable playbook blocks, version control, and rollback.

Company Details

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Google Security Operations Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Security Operations.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

81 Likeliness to Recommend

1
Since last award

90 Plan to Renew

1
Since last award

68 Satisfaction of Cost Relative to Value

2
Since last award

Product Experience

Negotiation and Contract

Conflict Resolution

Strategy & Innovation

Service Experience

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Emotional Footprint Overview

Product Experience:: 90%
Negotiation and Contract:: 82%
Conflict Resolution:: 82%
Strategy & Innovation:: 86%
Service Experience:: 87%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+86 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Security Operations?

0% Negative

12% Neutral

88% Positive

Pros

Helps Innovate
Performance Enhancing
Respectful
Security Protects

Feature Ratings

Average 75

Playbooks/Runbooks and Workflow Builder

Orchestrate & Automate

Case Management

Integration Capabilities

Integration with IR Management

Management and Sharing of Intelligence

Document & Artifact Storage

Team Collaboration

Collective Analytics Layer

Data Model

Capable of Use Case Development

Vendor Capability Ratings

Average 74

Usability and Intuitiveness

Availability and Quality of Training

Business Value Created

Ease of Data Integration

Ease of IT Administration

Breadth of Features

Quality of Features

Vendor Support

Ease of Implementation

Ease of Customization

Product Strategy and Rate of Improvement

Google Security Operations Reviews

Role: Consultant
Industry: Insurance
Involvement: IT Leader or Manager

Validated Review

Anonymous Reviewer

Submitted Oct 2022

Good product for automating and managing processes

Likeliness to Recommend

7 /10

Pros

Helps Innovate
Reliable
Performance Enhancing
Enables Productivity

Cons

Slower Product Innovation
Commodity Features
Less Inspiring

Michelangelo D.

Role: Information Technology
Industry: Engineering
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Sep 2022

A bit confusing to use but features is useful

Likeliness to Recommend

8 /10

What differentiates Google Security Operations from other similar products?

Programmable

What is your favorite aspect of this product?

Integration

What do you dislike most about this product?

3rd party integration is hard

What recommendations would you give to someone considering this product?

You need to try if it fots in your environment

Pros

Reliable
Efficient Service
Effective Service
Inspires Innovation

Role: Information Technology
Industry: Technology
Involvement: IT Development, Integration, and Administration

Validated Review

Anonymous Reviewer

Submitted Sep 2022

Very happy with product

Likeliness to Recommend

8 /10

Pros

Reliable
Performance Enhancing
Enables Productivity
Trustworthy

Google Security Operations

What is Google Security Operations?

Company Details

Need Assistance?

Awards & Recognition

Google Security Operations Ratings

81 Likeliness to Recommend

1 Since last award

90 Plan to Renew

1 Since last award

68 Satisfaction of Cost Relative to Value

2 Since last award

Emotional Footprint Overview

Emotional Footprint Overview

+86 Net Emotional Footprint

How much do users love Google Security Operations?

Chart

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Playbooks/Runbooks and Workflow Builder Solution should enable playbook and workflow creation and modification using simple techniques—such as drag-and-drop interfaces.

Orchestrate & Automate Ability to prioritize mission-critical playbooks. Performance easily monitored from central location with no execution limits and additional servers as needed.

Case Management Reduction in false positives by integrating threat intelligence directly in case reports by linking cases and to historical or other ongoing cases.

Integration Capabilities Flexible playbooks to support integration workflows and REST API to allow flexibility in integration development.

Integration with IR Management Support how an organization plans, manages, tracks and coordinates the response to a security incident.

Management and Sharing of Intelligence The ability to heavily leverage a REST API and represent data in a way that can be shared among multiple teams and tools. STIX/TAXII support.

Document & Artifact Storage Extensible storage to meet growing needs. The ability to link documents and artifacts to relevant intelligence or other information.

Team Collaboration Team-based notifications and tasking, commenting and markdown support and escalation management.

Collective Analytics Layer Ground truth telemetry from other analysts around the globe is provided anonymously and automatically.

Data Model Flexible data model that supports bespoke indicators. Associations can be formed between different objects, e.g. between threat actors and their capabililities.

Capable of Use Case Development Enable the organization to create use cases that may be proprietary to the organizations circumstances or environment.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Google Security Operations Reviews

Good product for automating and managing processes

Likeliness to Recommend

Pros

Cons

Michelangelo D.

A bit confusing to use but features is useful

Likeliness to Recommend

Pros

Very happy with product

Likeliness to Recommend

Pros

1
Since last award

1
Since last award

2
Since last award

Feature Ratings

Playbooks/Runbooks and Workflow Builder

Orchestrate & Automate

Case Management

Integration Capabilities

Integration with IR Management

Management and Sharing of Intelligence

Document & Artifact Storage

Team Collaboration

Collective Analytics Layer

Data Model

Capable of Use Case Development

Vendor Capability Ratings

Usability and Intuitiveness

Availability and Quality of Training

Business Value Created

Ease of Data Integration

Ease of IT Administration

Breadth of Features

Quality of Features

Vendor Support

Ease of Implementation

Ease of Customization

Product Strategy and Rate of Improvement