Google

Google Meet

Composite Score

8.8 /10

CX Score

9.1 /10

1897 Reviews Write a Review

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What is Google Meet?

Google Meet (formerly Hangouts Meet) provides real-time meetings. Using your browser, share your video, desktop, and presentations with teammates and customers.

Company Details

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Awards & Recognition

Google Meet won the following awards in the Web and Video Conferencing - Enterprise category

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1 Top Rated Capabilities

2 Top Rated Features

Latest Award, 2024

1 Top Rated Capabilities

0 Top Rated Features

2023

3 Top Rated Capabilities

2 Top Rated Features

2022

Google Meet Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Meet.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

96 Plan to Renew

86 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+91 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Meet?

2% Negative

4% Neutral

94% Positive

Pros

Reliable
Fair
Enables Productivity
Trustworthy

Feature Ratings

Average 85

Video Conferencing

Audio Conferencing VoIP

Screen Share

Audio Controls

Instant Messaging

Audio Conferencing Call in Bridge

Keyboard Mouse Control

Application Share

Facilitator Functions

Virtual Whiteboard

File Transfer

Vendor Capability Ratings

Average 81

Ease of Implementation

Business Value Created

Usability and Intuitiveness

Quality of Features

Ease of IT Administration

Ease of Data Integration

Availability and Quality of Training

Product Strategy and Rate of Improvement

Breadth of Features

Vendor Support

Ease of Customization

Google Meet Reviews

Mohd S.

Role: Information Technology
Industry: Communications
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Jul 2024

Solid platform with room for feature expansion.

Likeliness to Recommend

9 /10

What differentiates Google Meet from other similar products?

Seamless integration with Google Workspace apps such as Gmail, Calendar, and Drive, making it easy to schedule meetings, share files, and collaborate within the Google ecosystem.

What is your favorite aspect of this product?

My favorite aspect of Google Meet is that It enhances productivity by keeping everything within one ecosystem, reducing the need to switch between different platforms or applications.

What do you dislike most about this product?

One aspect that could be improved in Google Meet is the availability of certain advanced features, such as breakout rooms and more interactive engagement tools like integrated polls or whiteboards.

What recommendations would you give to someone considering this product?

I would recommend then to take advantage of the free version or trial period to evaluate the user interface, ease of joining and hosting meetings, and overall user experience across different devices and operating systems.

Pros

Helps Innovate
Enables Productivity
Fair
Transparent

RIDDHI S.

Role: Industry Specific Role
Industry: Electronics
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Jul 2024

User friendly software

Likeliness to Recommend

10 /10

What differentiates Google Meet from other similar products?

Its is very user friendly and helpful . I dont use it every day but when I use it it is really great experience using all features and functions.

What is your favorite aspect of this product?

Easy to use

What do you dislike most about this product?

Nothing really

What recommendations would you give to someone considering this product?

User friendly

Pros

Helps Innovate
Continually Improving Product
Enables Productivity
Effective Service

Himanshu Y.

Role: Information Technology
Industry: Banking
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Jul 2024

Reliable integration and security

Likeliness to Recommend

10 /10

What differentiates Google Meet from other similar products?

Google Meet differentiates itself with seamless integration with other Google Workspace apps, easy accessibility via web browser without needing additional software, high-quality video and audio, and robust security features including encryption and anti-abuse measures.

What is your favorite aspect of this product?

One of the standout features of Google Meet is its integration with other Google Workspace apps, which helps streamline workflows and enhance collaboration seamlessly.

What do you dislike most about this product?

I don't have personal preferences or dislikes, but some users may find limitations in the free version of Google Meet, such as shorter meeting durations and fewer features compared to the paid Google Workspace subscription.

What recommendations would you give to someone considering this product?

Consider Google Meet for its seamless integration with Google Workspace, strong security features, and accessibility across devices. Ensure it meets your collaboration needs by testing its free version or a trial of Google Workspace against other video conferencing options.

Pros

Helps Innovate
Continually Improving Product
Performance Enhancing
Efficient Service

Cons

Wastes Time

Google Meet

What is Google Meet?

Company Details

Need Assistance?

Awards & Recognition

Google Meet Ratings

89 Likeliness to Recommend

96 Plan to Renew

86 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+91 Net Emotional Footprint

How much do users love Google Meet?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Video Conferencing Interactive video conferencing using a webcam

Audio Conferencing VoIP Voice conferencing through a web conference bridge

Screen Share Ability to share a computer screen for viewing by web conference participants

Audio Controls Ability to control the participation of attendees' audio, including muting functions

Instant Messaging Real-time, text-based communication between two or more people

Audio Conferencing Call in Bridge Voice conferencing through a PSTN conference bridge

Keyboard Mouse Control Host can grant or remove control

Application Share Ability to share a single application only for viewing by web conference participants

Facilitator Functions Features that assist with meeting facilitation, including raising hand or voting buttons

Virtual Whiteboard Whiteboard application that enables drawing and diagramming

File Transfer File transfer services

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Google Meet Reviews

Mohd S.

Solid platform with room for feature expansion.

Likeliness to Recommend

Pros

RIDDHI S.

User friendly software

Likeliness to Recommend

Pros

Himanshu Y.

Reliable integration and security

Likeliness to Recommend

Pros

Cons

Most Popular Google Meet Comparisons

Zoom

Microsoft Teams

Webex Meetings

GoTo Meeting

Adobe Connect

TeamViewer

Feature Ratings

Video Conferencing

Audio Conferencing VoIP

Screen Share

Audio Controls

Instant Messaging

Audio Conferencing Call in Bridge

Keyboard Mouse Control

Application Share

Facilitator Functions

Virtual Whiteboard

File Transfer

Vendor Capability Ratings

Ease of Implementation

Business Value Created

Usability and Intuitiveness

Quality of Features

Ease of IT Administration

Ease of Data Integration

Availability and Quality of Training

Product Strategy and Rate of Improvement

Breadth of Features

Vendor Support

Ease of Customization