Google

Google Meet

Composite Score

8.8 /10

CX Score

9.1 /10

1897 Reviews Write a Review

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What is Google Meet?

Google Meet (formerly Hangouts Meet) provides real-time meetings. Using your browser, share your video, desktop, and presentations with teammates and customers.

Company Details

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Awards & Recognition

Google Meet won the following awards in the Web and Video Conferencing - Enterprise category

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1 Top Rated Capabilities

2 Top Rated Features

Latest Award, 2024

1 Top Rated Capabilities

0 Top Rated Features

2023

3 Top Rated Capabilities

2 Top Rated Features

2022

Google Meet Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Meet.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

96 Plan to Renew

86 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+91 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Meet?

2% Negative

4% Neutral

94% Positive

Pros

Reliable
Fair
Enables Productivity
Trustworthy

Feature Ratings

Average 85

Video Conferencing

Audio Conferencing VoIP

Screen Share

Audio Controls

Instant Messaging

Audio Conferencing Call in Bridge

Keyboard Mouse Control

Application Share

Facilitator Functions

Virtual Whiteboard

File Transfer

Vendor Capability Ratings

Average 81

Ease of Implementation

Business Value Created

Usability and Intuitiveness

Quality of Features

Ease of IT Administration

Ease of Data Integration

Availability and Quality of Training

Product Strategy and Rate of Improvement

Breadth of Features

Vendor Support

Ease of Customization

Google Meet Reviews

Nahian M.

Role: Finance
Industry: Apparel
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Jun 2021

Best Meeting Solution

Likeliness to Recommend

7 /10

What differentiates Google Meet from other similar products?

Google meet is light weight software which can be used any smart devices.

What is your favorite aspect of this product?

Join in a group meeting without any problem from any where in the globe.

What do you dislike most about this product?

There is nothing which I may dislike about this software.

What recommendations would you give to someone considering this product?

You can try it hopefully you will be satisfied.

Pros

Helps Innovate
Continually Improving Product
Reliable
Trustworthy

Aman K.

Role: Information Technology
Industry: Engineering
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Jun 2021

Great Tool For E-Meet

Likeliness to Recommend

9 /10

What differentiates Google Meet from other similar products?

1. Easy to use and awesome UI. 2. Can be easily synced with Google Calendar. 3. Jamboard feature of Google meet is really awesome. 4. Consumes less Internet data for video communication.

What is your favorite aspect of this product?

1. One of the favourite aspects of this product is that everything is free here. 2. The feature I loved here at G-meet is that we can start an instant meeting. 3. We can also sync with google calendar so it can remind us about the meeting. 4. Also it has the caption feature which converts voice-to-text, If we misheard some words then we can correct them from the captions. 5. We can also share the screen.

What do you dislike most about this product?

1. We can't share the files over G-meet. 2. Only the host can record the video. 3. We cannot annotate on the host screen like Zoom.

What recommendations would you give to someone considering this product?

1. It is easy to use and no need to download any software for this. 2. A great tool for video communication especially in this pandemic.

Pros

Helps Innovate
Continually Improving Product
Reliable
Efficient Service

Sandeep R.

Role: Information Technology
Industry: Technology
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Jun 2021

Great performance and reliable solution for meetin

Likeliness to Recommend

8 /10

What differentiates Google Meet from other similar products?

It works smoothly even on a low end machines. Its easily with other Gsuite applications.

What is your favorite aspect of this product?

Integration with gsuite apps. Easily record meetings and store them on google drive. Notifications and integration with google calendar lets user to remind about meetings. Support HD video and audio calling

What do you dislike most about this product?

It doesnt have google chat integrated directly, it should be treated as a single app. Doesnt have dedicated desktop application.

What recommendations would you give to someone considering this product?

It works great and performance is outstanding. Must consider buying this product.

Pros

Performance Enhancing
Trustworthy
Inspires Innovation
Caring

Cons

Commodity Features

Google Meet

What is Google Meet?

Company Details

Need Assistance?

Awards & Recognition

Google Meet Ratings

89 Likeliness to Recommend

96 Plan to Renew

86 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+91 Net Emotional Footprint

How much do users love Google Meet?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Video Conferencing Interactive video conferencing using a webcam

Audio Conferencing VoIP Voice conferencing through a web conference bridge

Screen Share Ability to share a computer screen for viewing by web conference participants

Audio Controls Ability to control the participation of attendees' audio, including muting functions

Instant Messaging Real-time, text-based communication between two or more people

Audio Conferencing Call in Bridge Voice conferencing through a PSTN conference bridge

Keyboard Mouse Control Host can grant or remove control

Application Share Ability to share a single application only for viewing by web conference participants

Facilitator Functions Features that assist with meeting facilitation, including raising hand or voting buttons

Virtual Whiteboard Whiteboard application that enables drawing and diagramming

File Transfer File transfer services

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Google Meet Reviews

Nahian M.

Best Meeting Solution

Likeliness to Recommend

Pros

Aman K.

Great Tool For E-Meet

Likeliness to Recommend

Pros

Sandeep R.

Great performance and reliable solution for meetin

Likeliness to Recommend

Pros

Cons

Most Popular Google Meet Comparisons

Zoom

Microsoft Teams

Webex Meetings

GoTo Meeting

Adobe Connect

TeamViewer

Feature Ratings

Video Conferencing

Audio Conferencing VoIP

Screen Share

Audio Controls

Instant Messaging

Audio Conferencing Call in Bridge

Keyboard Mouse Control

Application Share

Facilitator Functions

Virtual Whiteboard

File Transfer

Vendor Capability Ratings

Ease of Implementation

Business Value Created

Usability and Intuitiveness

Quality of Features

Ease of IT Administration

Ease of Data Integration

Availability and Quality of Training

Product Strategy and Rate of Improvement

Breadth of Features

Vendor Support

Ease of Customization