Google

Google Meet

Composite Score

8.8 /10

CX Score

9.1 /10

1897 Reviews Write a Review

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What is Google Meet?

Google Meet (formerly Hangouts Meet) provides real-time meetings. Using your browser, share your video, desktop, and presentations with teammates and customers.

Company Details

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Awards & Recognition

Google Meet won the following awards in the Web and Video Conferencing - Enterprise category

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1 Top Rated Capabilities

2 Top Rated Features

Latest Award, 2024

1 Top Rated Capabilities

0 Top Rated Features

2023

3 Top Rated Capabilities

2 Top Rated Features

2022

Google Meet Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Meet.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

96 Plan to Renew

86 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+91 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Meet?

2% Negative

4% Neutral

94% Positive

Pros

Reliable
Fair
Enables Productivity
Trustworthy

Feature Ratings

Average 85

Video Conferencing

Audio Conferencing VoIP

Screen Share

Audio Controls

Instant Messaging

Audio Conferencing Call in Bridge

Keyboard Mouse Control

Application Share

Facilitator Functions

Virtual Whiteboard

File Transfer

Vendor Capability Ratings

Average 81

Ease of Implementation

Business Value Created

Usability and Intuitiveness

Quality of Features

Ease of IT Administration

Ease of Data Integration

Availability and Quality of Training

Product Strategy and Rate of Improvement

Breadth of Features

Vendor Support

Ease of Customization

Google Meet Reviews

Shubham S.

Role: Student Academic
Industry: Education
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Jul 2021

Great Platform for E-meet

Likeliness to Recommend

9 /10

What differentiates Google Meet from other similar products?

Google meet UI is awesome, it's very easy to use. JamBoard feature is awesome. Can chat with friends, students via the in-call messages option. Google meet sync option with Google Calendar is very good.

What is your favorite aspect of this product?

Easy to create instant meet, and share joining links with the participants. Camera, Audio ON/OFF feature is available. The host of the meet has the privilege to add/remove any participants. The screen can be easily shared and Google JamBoard can be used to explain the topics.

What do you dislike most about this product?

In the Basic version, only 100 participants can join. Sometimes it requires high Internet speed to operate.

What recommendations would you give to someone considering this product?

Overall it's a great product for online e-meet, especially for teachers and students in this pandemic. Easy to use and operate. Various features like Google Jamboard etc make it an awesome platform for e-meet.

Pros

Reliable
Performance Enhancing
Enables Productivity
Unique Features

Sergey G.

Role: Information Technology
Industry: Technology
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Jul 2021

Light and advanced communication

Likeliness to Recommend

10 /10

What differentiates Google Meet from other similar products?

We are constantly communicating since we have been using Google Meet; we decided through an internal meeting that this software can discuss, hold meetings, and generally share via remote. We have done meetings of about one or two hours, and it has not cut off the call; it is efficient.

What is your favorite aspect of this product?

It is a very light software that supports any device; I mainly have it on my cell phone, which has been excellent. I communicate with my workgroup from this application to solve any problem. The chat is fast and very simple to use. I can save the chat history, see who can initiate the conversation and the high quality.

What do you dislike most about this product?

We really believe that the UI can be improved, because when we have ten people in a chat, it's really hard to tell who is who.

What recommendations would you give to someone considering this product?

I suggest it for all those interested in implementing an internal communication system with their employees; it is good, it works quickly, and it is very decisive to address critical issues. Google Meet delivers.

Pros

Continually Improving Product
Enables Productivity
Trustworthy
Effective Service

Manoj K.

Role: Sales Marketing
Industry: Media
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Jun 2021

Lightest and perfect product in today's world

Likeliness to Recommend

9 /10

What differentiates Google Meet from other similar products?

- We come across different clients from different countries most of the clients are convenient in using Google meet. Because, percentage of google product users are high. It showers many features and all of them are lighter to use. - With single sign on , we can access all google products

What is your favorite aspect of this product?

- We can use mobile and desktop - Supports free version as well as enterprise - User experience is high - Audio and video Quality it offers - Sharing screen is a added advantage

What do you dislike most about this product?

Nothing as such at the moment

What recommendations would you give to someone considering this product?

If you want to use in a start up , or mid level or small level company you can use this product. Its very easy to use and can be proved productive at personal and work environments

Pros

Performance Enhancing
Enables Productivity
Efficient Service
Saves Time

Google Meet

What is Google Meet?

Company Details

Need Assistance?

Awards & Recognition

Google Meet Ratings

89 Likeliness to Recommend

96 Plan to Renew

86 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+91 Net Emotional Footprint

How much do users love Google Meet?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Video Conferencing Interactive video conferencing using a webcam

Audio Conferencing VoIP Voice conferencing through a web conference bridge

Screen Share Ability to share a computer screen for viewing by web conference participants

Audio Controls Ability to control the participation of attendees' audio, including muting functions

Instant Messaging Real-time, text-based communication between two or more people

Audio Conferencing Call in Bridge Voice conferencing through a PSTN conference bridge

Keyboard Mouse Control Host can grant or remove control

Application Share Ability to share a single application only for viewing by web conference participants

Facilitator Functions Features that assist with meeting facilitation, including raising hand or voting buttons

Virtual Whiteboard Whiteboard application that enables drawing and diagramming

File Transfer File transfer services

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Google Meet Reviews

Shubham S.

Great Platform for E-meet

Likeliness to Recommend

Pros

Sergey G.

Light and advanced communication

Likeliness to Recommend

Pros

Manoj K.

Lightest and perfect product in today's world

Likeliness to Recommend

Pros

Most Popular Google Meet Comparisons

Zoom

Microsoft Teams

Webex Meetings

GoTo Meeting

Adobe Connect

TeamViewer

Feature Ratings

Video Conferencing

Audio Conferencing VoIP

Screen Share

Audio Controls

Instant Messaging

Audio Conferencing Call in Bridge

Keyboard Mouse Control

Application Share

Facilitator Functions

Virtual Whiteboard

File Transfer

Vendor Capability Ratings

Ease of Implementation

Business Value Created

Usability and Intuitiveness

Quality of Features

Ease of IT Administration

Ease of Data Integration

Availability and Quality of Training

Product Strategy and Rate of Improvement

Breadth of Features

Vendor Support

Ease of Customization