Google Meet Logo
Google Meet Logo
Google

Google Meet

Composite Score
8.8 /10
CX Score
9.1 /10
Category
Google Meet
8.8 /10

What is Google Meet?

Google Meet (formerly Hangouts Meet) provides real-time meetings. Using your browser, share your video, desktop, and presentations with teammates and customers.

Company Details


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Awards & Recognition

Google Meet won the following awards in the Web and Video Conferencing - Enterprise category

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Google Meet Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Meet.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

96 Plan to Renew

86 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+91 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Meet?

2% Negative
4% Neutral
94% Positive

Pros

  • Reliable
  • Fair
  • Enables Productivity
  • Trustworthy

Feature Ratings

Average 85

Video Conferencing

86

Audio Conferencing VoIP

85

Screen Share

85

Audio Controls

84

Instant Messaging

83

Audio Conferencing Call in Bridge

82

Keyboard Mouse Control

82

Application Share

82

Facilitator Functions

81

Virtual Whiteboard

80

File Transfer

79

Vendor Capability Ratings

Average 81

Ease of Implementation

85

Business Value Created

84

Usability and Intuitiveness

83

Quality of Features

82

Ease of IT Administration

81

Ease of Data Integration

80

Availability and Quality of Training

80

Product Strategy and Rate of Improvement

80

Breadth of Features

80

Vendor Support

78

Ease of Customization

78

Google Meet Reviews

Jasveen K.

  • Role: Information Technology
  • Industry: Banking
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2021

Fantastic product. Must use

Likeliness to Recommend

10 /10

What differentiates Google Meet from other similar products?

It is very seamless and comfortable software

What is your favorite aspect of this product?

It has seamless functionality

What do you dislike most about this product?

Nothing at all

What recommendations would you give to someone considering this product?

Meet is the best there is

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Daichi K.

  • Role: Finance
  • Industry: Banking
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2021

Microsoft Teams is a fantastic tool

Likeliness to Recommend

10 /10

What differentiates Google Meet from other similar products?

The sound quality for Teams is good, and if you have problems with the desktop, you can switch to your mobile device right away (if you have installed the app). Teams not only provides a magnificent overview of the papers exchanged in the various Chats and Gurppen teams, but it also makes it very clear for those working in separate groups - a lovely division and a great way to thank colleagues in the departments! You can quickly build and share a survey using forms. Teams integrates with a variety of other tools and apps, such as Sharepoint, which is ideal for remote collaboration. I'm excited for new features.

What is your favorite aspect of this product?

Thanks to the integration with Sharepoint, shared documents may be found easily. The search tool allows for a rapid search of historical data. Appointments can be made promptly with the help of teams and external partners. Thanks to teams that communicate by chat and/or phone, you can avoid sending long e-mails. Collaboration in multi-location teams can be extremely clearly mapped. We have project teams with sub-channels that may discuss all important issues in chat, with archiving and documentation all in one location. Tasks can also be managed on a dashboard for smaller teams. . Other Microsoft apps, such as Outlook, can also be integrated.

What do you dislike most about this product?

In comparison to Google, Microsoft is unfortunately not real-time. Changes made by colleagues have not always been saved, and the settings have had to be repeated in the worst-case scenario. In addition, the organization is rather complicated, with private and group chats in one window and teams with sub-channels in another, and there are various places where a message could get lost. Notifications for large groups cannot be totally disabled. If the entire channel is linked, you have no chance. Google and Slack are considerably more familiar to you. Third-party involvement is quite challenging. The sub-interface is confusing to me.

What recommendations would you give to someone considering this product?

It is possible to visualize collaboration in multi-location teams in great detail. We have project teams with sub-channels where all important topics may be addressed in real time in chat, with full archiving and documentation in one location. Tasks can also be managed via a dashboard for smaller teams. Computers may be used to instantaneously share any screen. Additionally, you have the option of asking or allowing computer control.This facilitates remote maintenance. Because of these features, as well as its audio, video, and connection quality, Microsoft Teams is an excellent choice.Microsoft Teams is perfect for sharing information rapidy

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Shashanka B.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2022

Cost Effective Yet Amazing

Likeliness to Recommend

10 /10

What differentiates Google Meet from other similar products?

Practically No Installation is required. Easy to set up a meeting in very few clicks. Not a complex User interface, hence no training is required, and can become a pro user very fast. Another main advantage is the cost. The plans are reasonably priced and are affordable to everyone.

What is your favorite aspect of this product?

Ease of setting up is my favorite feature. It is integrated into the browser and no setup is required.

What do you dislike most about this product?

I have not faced any issues till now with the tool. Never had downtime and that's what matters in an enterprise company.

What recommendations would you give to someone considering this product?

Anyone looking to have a cost-effective tool with all the features the other competitors are providing, without a thought go ahead with Google Meet.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Enables Productivity

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