Google Meet Logo
Google Meet Logo
Google

Google Meet

Composite Score
8.9 /10
CX Score
9.1 /10
Category
Google Meet
8.9 /10

What is Google Meet?

Google Meet (formerly Hangouts Meet) provides real-time meetings. Using your browser, share your video, desktop, and presentations with teammates and customers.

Company Details


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Awards & Recognition

Google Meet won the following awards in the Web and Video Conferencing - Enterprise category

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Google Meet Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Meet.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

96 Plan to Renew

86 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+91 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Meet?

2% Negative
4% Neutral
94% Positive

Pros

  • Reliable
  • Fair
  • Helps Innovate
  • Performance Enhancing

Feature Ratings

Average 85

Video Conferencing

86

Audio Conferencing VoIP

85

Screen Share

85

Audio Controls

83

Instant Messaging

83

Keyboard Mouse Control

82

Audio Conferencing Call in Bridge

82

Application Share

82

Facilitator Functions

82

File Transfer

80

Virtual Whiteboard

80

Vendor Capability Ratings

Average 81

Ease of Implementation

85

Business Value Created

84

Usability and Intuitiveness

83

Quality of Features

82

Ease of IT Administration

81

Ease of Data Integration

80

Product Strategy and Rate of Improvement

80

Availability and Quality of Training

80

Breadth of Features

80

Ease of Customization

79

Vendor Support

78

Google Meet Reviews

daniel l.

  • Role: Consultant
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2022

Great free tool

Likeliness to Recommend

10 /10

What differentiates Google Meet from other similar products?

unlimited time free meetings, as a free tool have a lot of features

What is your favorite aspect of this product?

dont need to install nothing, free tool perfect for small companies and start ups

What do you dislike most about this product?

some times have errors in the waiting lobby

What recommendations would you give to someone considering this product?

its free so try it and if it fits your need you can have the pay version

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Md. Masudul H.

  • Role: Student Academic
  • Industry: Education
  • Involvement: Initial Implementation
Validated Review
Verified Reviewer

Submitted Feb 2022

Google Meet aided in the development of education

Likeliness to Recommend

10 /10

What differentiates Google Meet from other similar products?

virtual classrooms facilities

What is your favorite aspect of this product?

Google Meet, like other platforms, is one of the finest ways to get the education wheel turning. A pandemic attempts to destroy both the educational and business systems, but Google Meet prepares the path for the COVID-19 pandemic with its extensive capabilities for virtual meetings and virtual classrooms.

What do you dislike most about this product?

Google Meet necessitates a substantial amount of hardware. On devices with outdated processors and random access memory, running a video conference would be problematic.

What recommendations would you give to someone considering this product?

The suspension of the 60-minute time limit during the outbreak has opened up new possibilities for the developing world.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Mohit G.

  • Role: Student Academic
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2022

Excellent Product

Likeliness to Recommend

10 /10

What differentiates Google Meet from other similar products?

Long meeting time with the free plan, tops up more than 45 minutes

What is your favorite aspect of this product?

Excellent consumer interface, very rarely glitches-allows for smooth online work transition

What do you dislike most about this product?

Has limited capacity of participants in comparison to the competition

What recommendations would you give to someone considering this product?

Must have software for online workshops and classes

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