Google

Google Meet

Composite Score

8.8 /10

CX Score

9.1 /10

1897 Reviews Write a Review

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What is Google Meet?

Google Meet (formerly Hangouts Meet) provides real-time meetings. Using your browser, share your video, desktop, and presentations with teammates and customers.

Company Details

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Awards & Recognition

Google Meet won the following awards in the Web and Video Conferencing - Enterprise category

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1 Top Rated Capabilities

2 Top Rated Features

Latest Award, 2024

1 Top Rated Capabilities

0 Top Rated Features

2023

3 Top Rated Capabilities

2 Top Rated Features

2022

Google Meet Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Meet.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

96 Plan to Renew

86 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+91 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Meet?

2% Negative

4% Neutral

94% Positive

Pros

Reliable
Fair
Enables Productivity
Trustworthy

Feature Ratings

Average 85

Video Conferencing

Audio Conferencing VoIP

Screen Share

Audio Controls

Instant Messaging

Audio Conferencing Call in Bridge

Keyboard Mouse Control

Application Share

Facilitator Functions

Virtual Whiteboard

File Transfer

Vendor Capability Ratings

Average 81

Ease of Implementation

Business Value Created

Usability and Intuitiveness

Quality of Features

Ease of IT Administration

Ease of Data Integration

Availability and Quality of Training

Product Strategy and Rate of Improvement

Breadth of Features

Vendor Support

Ease of Customization

Google Meet Reviews

Harjeet K.

Role: Human Resources
Industry: Consulting
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Oct 2021

Excellent product for conducting virtual meetings

Likeliness to Recommend

10 /10

What differentiates Google Meet from other similar products?

Highly professional product compared to other such virtual meeting platforms. Clear and quick interface

What is your favorite aspect of this product?

Its quick, its easy to use and not at all complicated to use. Just few clicks and it is ready to be used.

What do you dislike most about this product?

Too good to use. Nothing to dislike

What recommendations would you give to someone considering this product?

This product is much better than other similar competitor products. Got some awesome ad on features which are aptly designed for businesses especially for conducting virtual meetings during this pandemic times.

Pros

Reliable
Client Friendly Policies
Friendly Negotiation
Helps Innovate

Naomi N.

Role: Information Technology
Industry: Insurance
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Oct 2021

An exceptional and outstanding conferencing tool.

Likeliness to Recommend

10 /10

What differentiates Google Meet from other similar products?

Google Meet is the greatest of all times application for video and audio conferencing. It is one of the most preferred application since it has a very nice and satisfying video and audio quality. It allows users to schedule meetings, share files and screens sharing. It is extremely easy and fast to install and use.

What is your favorite aspect of this product?

Among the softwares for video conferencing, Google Meet is the best since it supports powerful and easy to use features which enables you to have a very effective and smooth communication. It has a friendly pricing terms thus making it affordable. Google Meet supports multiple languages which makes it easy to use and learn in many countries across the world.

What do you dislike most about this product?

I lack nothing to mention as a complain about Google Meet. It is an excellent and outstanding application for Business and personal communications.

What recommendations would you give to someone considering this product?

Google Meet is a solid software that meets our needs. I recommend it to everyone looking for such a great software for video conferencing.

Pros

Continually Improving Product
Reliable
Performance Enhancing
Efficient Service

Alejandro R.

Role: Information Technology
Industry: Telecommunications
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Oct 2021

"Meet is easy to use, very secure and reliable".

Likeliness to Recommend

9 /10

What differentiates Google Meet from other similar products?

Google Meet is easy to use and understand; it is secure and reliable; its quality standards, performance, and stability are excellent. Google Meet allows you to enable real-time captioning to aid communication with foreign-language speakers.

What is your favorite aspect of this product?

Google Meet has many features and provides a very pleasant and secure user experience. It allows you to organize meetings for more than 200 participants in a very stable way and with very good quality. I especially like the screen sharing option during meetings because it facilitates discussion and delegation of some difficult topics, which can be dealt with more easily and efficiently with this feature.

What do you dislike most about this product?

I am very irritated that chats shared during meetings are lost when the meeting is over, which is often frustrating because important topics are discussed during meetings and it is not possible to retrieve the information shared during the meeting. This is something that should be considered and improved.

What recommendations would you give to someone considering this product?

Google Meet is an excellent tool for team communication and collaboration; it is easy to use, secure and reliable. meet is versatile and flexible, with exceptional audio and video quality. it is a tool that is well worth using and implementing, I recommend it 100% without a doubt.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Google Meet

What is Google Meet?

Company Details

Need Assistance?

Awards & Recognition

Google Meet Ratings

89 Likeliness to Recommend

96 Plan to Renew

86 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+91 Net Emotional Footprint

How much do users love Google Meet?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Video Conferencing Interactive video conferencing using a webcam

Audio Conferencing VoIP Voice conferencing through a web conference bridge

Screen Share Ability to share a computer screen for viewing by web conference participants

Audio Controls Ability to control the participation of attendees' audio, including muting functions

Instant Messaging Real-time, text-based communication between two or more people

Audio Conferencing Call in Bridge Voice conferencing through a PSTN conference bridge

Keyboard Mouse Control Host can grant or remove control

Application Share Ability to share a single application only for viewing by web conference participants

Facilitator Functions Features that assist with meeting facilitation, including raising hand or voting buttons

Virtual Whiteboard Whiteboard application that enables drawing and diagramming

File Transfer File transfer services

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Google Meet Reviews

Harjeet K.

Excellent product for conducting virtual meetings

Likeliness to Recommend

Pros

Naomi N.

An exceptional and outstanding conferencing tool.

Likeliness to Recommend

Pros

Alejandro R.

"Meet is easy to use, very secure and reliable".

Likeliness to Recommend

Pros

Most Popular Google Meet Comparisons

Zoom

Microsoft Teams

Webex Meetings

GoTo Meeting

Adobe Connect

TeamViewer

Feature Ratings

Video Conferencing

Audio Conferencing VoIP

Screen Share

Audio Controls

Instant Messaging

Audio Conferencing Call in Bridge

Keyboard Mouse Control

Application Share

Facilitator Functions

Virtual Whiteboard

File Transfer

Vendor Capability Ratings

Ease of Implementation

Business Value Created

Usability and Intuitiveness

Quality of Features

Ease of IT Administration

Ease of Data Integration

Availability and Quality of Training

Product Strategy and Rate of Improvement

Breadth of Features

Vendor Support

Ease of Customization