Google Meet Logo
Google Meet Logo
Google

Google Meet

Composite Score
8.8 /10
CX Score
9.1 /10
Category
Google Meet
8.8 /10

What is Google Meet?

Google Meet (formerly Hangouts Meet) provides real-time meetings. Using your browser, share your video, desktop, and presentations with teammates and customers.

Company Details


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Awards & Recognition

Google Meet won the following awards in the Web and Video Conferencing - Enterprise category

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Google Meet Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Meet.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

96 Plan to Renew

86 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+91 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Meet?

2% Negative
4% Neutral
94% Positive

Pros

  • Reliable
  • Fair
  • Enables Productivity
  • Trustworthy

Feature Ratings

Average 85

Video Conferencing

86

Audio Conferencing VoIP

85

Screen Share

85

Audio Controls

84

Instant Messaging

83

Audio Conferencing Call in Bridge

82

Keyboard Mouse Control

82

Application Share

82

Facilitator Functions

81

Virtual Whiteboard

80

File Transfer

79

Vendor Capability Ratings

Average 81

Ease of Implementation

85

Business Value Created

84

Usability and Intuitiveness

83

Quality of Features

82

Ease of IT Administration

81

Ease of Data Integration

80

Product Strategy and Rate of Improvement

80

Availability and Quality of Training

80

Breadth of Features

80

Vendor Support

78

Ease of Customization

78

Google Meet Reviews

Lasha J.

  • Role: Information Technology
  • Industry: Gaming and Hospitality
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Feb 2022

Great features, stable platform.

Likeliness to Recommend

8 /10

What differentiates Google Meet from other similar products?

Integrated with google products, stable and constant improvements.

What is your favorite aspect of this product?

Internet connectivity control, auto-disable of cameras when low bandwidth detected.

What do you dislike most about this product?

Till now, do not have this kind of feedback.

What recommendations would you give to someone considering this product?

Check your general security policies, like MDM, and if match use whole product of google now only meeet.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Junaid K.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2022

Meetings made easy

Likeliness to Recommend

8 /10

What differentiates Google Meet from other similar products?

Google meet has been developed by Google which is a trustworthy company. Google’s developed applications are always easy to use and can be understood by any age group users. Google meet is one of the example of this. Google meet provides a beautiful user interface.

What is your favorite aspect of this product?

A google meet meeting can be joined via both by clicking on the link as well typing the code in the meeting code box on the application. Google meet application are available as desktop, browsers and mobile phones

What do you dislike most about this product?

Google meet is brilliant application hence i do not dislike anything about it.

What recommendations would you give to someone considering this product?

This application is easy to use and understandable. We can add multiple users in the meeting without caring about the usage or load that the meeting will require. It is all managed by google. Hence, i will definitely recommend this product

Pros

  • Helps Innovate
  • Continually Improving Product
  • Unique Features
  • Inspires Innovation

Moin K.

  • Role: Information Technology
  • Industry: Telecommunications
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Feb 2022

Meet is smooth, quick and helpful.

Likeliness to Recommend

9 /10

What differentiates Google Meet from other similar products?

The UI is perfect and straightforward. I love it. the foundation channel is effectively open. google meet is not difficult to alter and gatherings can be directed in a flash, at the snap of only one button. portable it function admirably on various gadgets specifically android gadgets. you can get to it from your telephone, pc tablet nearly anything. it likewise is restricted as a result of the google and browser style of the assistance.

What is your favorite aspect of this product?

Create Internal/ operational efficiencies Cost management Meeting Access and convenience product roadmap and future vision workstream collaboration

What do you dislike most about this product?

it needs many elements like surveys or and meeting controls. the administration of gathering and the capacity to quiet or feature individuals is an issue. the screen share is restricted and content sharing isn't as simple

What recommendations would you give to someone considering this product?

It will do the work, yet it's certainly not quite so strong as Zoom or Microsoft Teams for gatherings. it additionally is restricted due to the google and browser style of the help.

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Caring

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