Google

Google Meet

Composite Score

8.8 /10

CX Score

9.1 /10

1903 Reviews Write a Review

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What is Google Meet?

Google Meet (formerly Hangouts Meet) provides real-time meetings. Using your browser, share your video, desktop, and presentations with teammates and customers.

Company Details

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Awards & Recognition

Google Meet won the following awards in the Web and Video Conferencing - Enterprise category

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1 Top Rated Capabilities

2 Top Rated Features

Latest Award, 2024

1 Top Rated Capabilities

0 Top Rated Features

2023

3 Top Rated Capabilities

2 Top Rated Features

2022

Google Meet Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Meet.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

96 Plan to Renew

86 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+91 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Meet?

2% Negative

4% Neutral

94% Positive

Pros

Reliable
Fair
Enables Productivity
Trustworthy

Feature Ratings

Average 85

Video Conferencing

Audio Conferencing VoIP

Screen Share

Audio Controls

Instant Messaging

Audio Conferencing Call in Bridge

Keyboard Mouse Control

Application Share

Facilitator Functions

Virtual Whiteboard

File Transfer

Vendor Capability Ratings

Average 81

Ease of Implementation

Business Value Created

Usability and Intuitiveness

Quality of Features

Ease of IT Administration

Ease of Data Integration

Product Strategy and Rate of Improvement

Availability and Quality of Training

Breadth of Features

Vendor Support

Ease of Customization

Google Meet Reviews

Shaunak P.

Role: Information Technology
Industry: Technology
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Mar 2022

Click and Launch Virtual Meetings!

Likeliness to Recommend

9 /10

What differentiates Google Meet from other similar products?

Google's all products are different from others, each service of google is designed in a way that can be consumed by non-tech as well as people of each and every age group. They are not specifically built for enterprise and hence all can use them easily. All we need is a Gmail Id, and you're ready to host a meeting.

What is your favorite aspect of this product?

I am using this product for 3 years now and the call quality is really unmatched. The simplicity of the Google Meet is really impressive. All the controls are easily accessible both in App and Web. Hosting a meeting can be done instantly and also can be scheduled for a designated time. It will find and fit its worth in any use case.

What do you dislike most about this product?

No such dislikes as of now, but there should be an easy way to join or invite a participant into a running meeting right away. I don't like the way it behaves passively when we search users from their full names. But this is not a mandatory requirement and google meet serves the purpose nicely.

What recommendations would you give to someone considering this product?

I would recommend going for a Google Workspace subscription in case you are looking for a team collaboration tool with email and custom domain hosting. As being in the same domain, discovery for collaboration among teams will be more productive.

Pros

Helps Innovate
Client Friendly Policies
Fair
Friendly Negotiation

Mia G.

Role: Information Technology
Industry: Technology
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Mar 2022

Organize your business data.

Likeliness to Recommend

9 /10

What differentiates Google Meet from other similar products?

This software has allowed me to work and organize myself from my account. But for more reach and productivity, buy Google Workspace and it makes it easier for me to share documents for any platform.

What is your favorite aspect of this product?

I like it because it is easy to use, it has a very clean and secure interface.It allows me to make video conferences in real time. Drive allows us to be more organized and gives us tools and thus have a follow-up of all the work.

What do you dislike most about this product?

Indeed it is an excellent organization tool, I would like it to have more chat functions, and sometimes it presented a time delay.

What recommendations would you give to someone considering this product?

I recommend this software, it facilitates communication with clients and the work team, which leads to being more diligent, creative and innovative.

Pros

Continually Improving Product
Reliable
Performance Enhancing
Trustworthy

Shreshthi M.

Role: Human Resources
Industry: Not for Profit
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Mar 2022

Google Meets is Easy to Use

Likeliness to Recommend

8 /10

What differentiates Google Meet from other similar products?

We use google for our internal emails and google meets syncs well.

What is your favorite aspect of this product?

The basic version of google meets is easy to schedule meetings without limits. It is easy to add several participants and exchange messages.

What do you dislike most about this product?

The recording functionality or transcribing functionality is not great.

What recommendations would you give to someone considering this product?

Value for money.

Google Meet

What is Google Meet?

Company Details

Need Assistance?

Awards & Recognition

Google Meet Ratings

89 Likeliness to Recommend

96 Plan to Renew

86 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+91 Net Emotional Footprint

How much do users love Google Meet?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Video Conferencing Interactive video conferencing using a webcam

Audio Conferencing VoIP Voice conferencing through a web conference bridge

Screen Share Ability to share a computer screen for viewing by web conference participants

Audio Controls Ability to control the participation of attendees' audio, including muting functions

Instant Messaging Real-time, text-based communication between two or more people

Audio Conferencing Call in Bridge Voice conferencing through a PSTN conference bridge

Keyboard Mouse Control Host can grant or remove control

Application Share Ability to share a single application only for viewing by web conference participants

Facilitator Functions Features that assist with meeting facilitation, including raising hand or voting buttons

Virtual Whiteboard Whiteboard application that enables drawing and diagramming

File Transfer File transfer services

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Google Meet Reviews

Shaunak P.

Click and Launch Virtual Meetings!

Likeliness to Recommend

Pros

Mia G.

Organize your business data.

Likeliness to Recommend

Pros

Shreshthi M.

Google Meets is Easy to Use

Likeliness to Recommend

Most Popular Google Meet Comparisons

Zoom

Microsoft Teams

Webex Meetings

GoTo Meeting

Adobe Connect

TeamViewer

Feature Ratings

Video Conferencing

Audio Conferencing VoIP

Screen Share

Audio Controls

Instant Messaging

Audio Conferencing Call in Bridge

Keyboard Mouse Control

Application Share

Facilitator Functions

Virtual Whiteboard

File Transfer

Vendor Capability Ratings

Ease of Implementation

Business Value Created

Usability and Intuitiveness

Quality of Features

Ease of IT Administration

Ease of Data Integration

Product Strategy and Rate of Improvement

Availability and Quality of Training

Breadth of Features

Vendor Support

Ease of Customization