Google

Google Meet

Composite Score

8.8 /10

CX Score

9.1 /10

1897 Reviews Write a Review

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What is Google Meet?

Google Meet (formerly Hangouts Meet) provides real-time meetings. Using your browser, share your video, desktop, and presentations with teammates and customers.

Company Details

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Awards & Recognition

Google Meet won the following awards in the Web and Video Conferencing - Enterprise category

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1 Top Rated Capabilities

2 Top Rated Features

Latest Award, 2024

1 Top Rated Capabilities

0 Top Rated Features

2023

3 Top Rated Capabilities

2 Top Rated Features

2022

Google Meet Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Meet.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

96 Plan to Renew

86 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+91 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Meet?

2% Negative

4% Neutral

94% Positive

Pros

Reliable
Fair
Enables Productivity
Trustworthy

Feature Ratings

Average 85

Video Conferencing

Audio Conferencing VoIP

Screen Share

Audio Controls

Instant Messaging

Audio Conferencing Call in Bridge

Keyboard Mouse Control

Application Share

Facilitator Functions

Virtual Whiteboard

File Transfer

Vendor Capability Ratings

Average 81

Ease of Implementation

Business Value Created

Usability and Intuitiveness

Quality of Features

Ease of IT Administration

Ease of Data Integration

Availability and Quality of Training

Product Strategy and Rate of Improvement

Breadth of Features

Vendor Support

Ease of Customization

Google Meet Reviews

Abhishek A.

Role: Consultant
Industry: Consulting
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Aug 2024

A great tool with minimal setup.

Likeliness to Recommend

10 /10

What differentiates Google Meet from other similar products?

First of all, with google meet, we don't require to create any specific account for doing video conferencing on Google meet as we can simply log in with our Gmail account and start a call like that. But at the same time, it is also free of cost if you want to use most of it's features unlike other applications where they charge a lot on the name of primium subscriptions.

What is your favorite aspect of this product?

I love the we I can start a call on Google meet in just one click, other person just need to enter the meet code and it will strat like that. No additional steps are needed to join the meet. And my fav part is one can connect to some other person, they can do directly via their Gmail account.

What do you dislike most about this product?

This product still lacks in terms of video quality as compared to some other tools.

What recommendations would you give to someone considering this product?

I would tell people to try it once I hope it is worth giving a try before moving to other options.

Pros

Enables Productivity
Trustworthy
Efficient Service
Inspires Innovation

Vivian G.

Role: Human Resources
Industry: Insurance
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Aug 2024

Great for remote work

Likeliness to Recommend

8 /10

What differentiates Google Meet from other similar products?

It is very simple to use and intuitive

What is your favorite aspect of this product?

The aesthetic and look and feel of the platform

What do you dislike most about this product?

Sometimes glitches and audio does not connect

What recommendations would you give to someone considering this product?

Great for team meetings

Pros

Enables Productivity
Client Friendly Policies
Helps Innovate
Continually Improving Product

Riya D.

Role: Sales Marketing
Industry: Technology
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Aug 2024

My dependable video conferencing tool!

Likeliness to Recommend

8 /10

What differentiates Google Meet from other similar products?

Google Meet stands out for me because it easily integrates with google workspace, making it easy for me to schedule and collaborate. It's clean interface and browser-based access simplify things, while strong security and real-time captions enhance the experience. Overall, I believe Google meet shines because of it's convenience, reliability, and rational features.

What is your favorite aspect of this product?

I love how easy it is to use. I can quickly join meetings directly from my browser without needing to download anything, and the integration with Google Calendar makes scheduling and joining meetings an easy task. It’s simple, efficient, and trustworthy - exactly what I need for my work. My favorite thing about Google Meet is its user-friendly interface and easy integration with other Google services like Calendar.

What do you dislike most about this product?

I didn't face any problem.

What recommendations would you give to someone considering this product?

If you are considering Google Meet, I recommend that you take advantage of its solid integration with Google workspace tools. It makes scheduling and document sharing simple. Also, make sure to explore the real-time captions feature—it can be a game-changer for clarity in meetings. Be sure to check out the security settings and customizations to alter the experience to your needs.

Pros

Continually Improving Product
Reliable
Enables Productivity
Trustworthy

Google Meet

What is Google Meet?

Company Details

Need Assistance?

Awards & Recognition

Google Meet Ratings

89 Likeliness to Recommend

96 Plan to Renew

86 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+91 Net Emotional Footprint

How much do users love Google Meet?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Video Conferencing Interactive video conferencing using a webcam

Audio Conferencing VoIP Voice conferencing through a web conference bridge

Screen Share Ability to share a computer screen for viewing by web conference participants

Audio Controls Ability to control the participation of attendees' audio, including muting functions

Instant Messaging Real-time, text-based communication between two or more people

Audio Conferencing Call in Bridge Voice conferencing through a PSTN conference bridge

Keyboard Mouse Control Host can grant or remove control

Application Share Ability to share a single application only for viewing by web conference participants

Facilitator Functions Features that assist with meeting facilitation, including raising hand or voting buttons

Virtual Whiteboard Whiteboard application that enables drawing and diagramming

File Transfer File transfer services

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Google Meet Reviews

Abhishek A.

A great tool with minimal setup.

Likeliness to Recommend

Pros

Vivian G.

Great for remote work

Likeliness to Recommend

Pros

Riya D.

My dependable video conferencing tool!

Likeliness to Recommend

Pros

Most Popular Google Meet Comparisons

Zoom

Microsoft Teams

Webex Meetings

GoTo Meeting

Adobe Connect

TeamViewer

Feature Ratings

Video Conferencing

Audio Conferencing VoIP

Screen Share

Audio Controls

Instant Messaging

Audio Conferencing Call in Bridge

Keyboard Mouse Control

Application Share

Facilitator Functions

Virtual Whiteboard

File Transfer

Vendor Capability Ratings

Ease of Implementation

Business Value Created

Usability and Intuitiveness

Quality of Features

Ease of IT Administration

Ease of Data Integration

Availability and Quality of Training

Product Strategy and Rate of Improvement

Breadth of Features

Vendor Support

Ease of Customization