What is Google Meet?
Google Meet (formerly Hangouts Meet) provides real-time meetings. Using your browser, share your video, desktop, and presentations with teammates and customers.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
96 Plan to Renew
86 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+91 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Google Meet?
Pros
- Reliable
- Fair
- Enables Productivity
- Trustworthy
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Video Conferencing
Audio Conferencing VoIP
Screen Share
Audio Controls
Instant Messaging
Audio Conferencing Call in Bridge
Keyboard Mouse Control
Application Share
Facilitator Functions
Virtual Whiteboard
File Transfer
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Usability and Intuitiveness
Quality of Features
Ease of IT Administration
Ease of Data Integration
Product Strategy and Rate of Improvement
Availability and Quality of Training
Breadth of Features
Vendor Support
Ease of Customization
Google Meet Reviews
Kari P.
- Role: Sales Marketing
- Industry: Media
- Involvement: Business Leader or Manager
Submitted May 2022
Some glitches but great overall UX
Likeliness to Recommend
What differentiates Google Meet from other similar products?
I think Google Meet has the cleanest interface and the most intuitive functionalities. I use other meet products every day with clients and I am consistently reminded of how much better the experience is on Google.
What is your favorite aspect of this product?
I love how easy it is to join a meeting and run a meeting. Screensharing (when it works) is simple and allows anyone on the call to share. There's no meeting ownership issues where you have to transfer ownership. It is just simple and makes sense. Also really clean interface.
What do you dislike most about this product?
Screensharing has many glitches. This seems to be a newer problem but it definitely puts a damper on the product. If they could work out this kink, it would make the experience that much better.
What recommendations would you give to someone considering this product?
This product isn't widely used among our clientbase. If you're an agency, I would consider what products your clients use and go with the majority because being the only ones using Google can cause some confusion.
Pros
- Performance Enhancing
- Enables Productivity
- Reliable
- Appreciates Incumbent Status
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Sofia R.
- Role: Finance
- Industry: Finance
- Involvement: Business Leader or Manager
Submitted May 2022
High quality communication tool for all
Likeliness to Recommend
What differentiates Google Meet from other similar products?
This tool has as its main function to allow a better high quality videoconference for any organization, with an audio level and a successful video performance, having incredible characteristics of productivity and a security that provides a clear competitive advantage every time you participate in A meeting, presents an erepsional clarity and auditory, allowing to see many attendees on the screen, either in small groups or in any debate
What is your favorite aspect of this product?
I like this tool since it can be used in a simple way by giving the opportunity that several people communicate at the same time in small or large groups, by videoconferencing with an ecception clarity in the video and an excellent audio, it also allows to organize a meeting through a browser or a mobile disposal, allowing the work to remain productive of the office
What do you dislike most about this product?
Everything about this tool I like nothing is very comfortable when using it for its way of being able to communicate at any meeting
What recommendations would you give to someone considering this product?
I recommend this tool for any organization either small or large for its comfortable way by using it offering in a practical and safe way the communication with customers inside or outside the company through a successful videoconference
Pros
- Reliable
- Enables Productivity
- Trustworthy
- Unique Features
Please tell us why you think this review should be flagged.
- Role: C-Level
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted May 2022
Most integrated videoconferencing solution
Likeliness to Recommend
Pros
- Security Protects
- Reliable
- Performance Enhancing
- Enables Productivity
Cons
- Less Efficient Service
- Less Caring
- Inhibits Innovation
Please tell us why you think this review should be flagged.
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