Google

Google Meet

Composite Score

8.8 /10

CX Score

9.1 /10

1909 Reviews Write a Review

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What is Google Meet?

Google Meet (formerly Hangouts Meet) provides real-time meetings. Using your browser, share your video, desktop, and presentations with teammates and customers.

Company Details

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Awards & Recognition

Google Meet won the following awards in the Web and Video Conferencing - Enterprise category

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1 Top Rated Capabilities

2 Top Rated Features

Latest Award, 2024

1 Top Rated Capabilities

0 Top Rated Features

2023

3 Top Rated Capabilities

2 Top Rated Features

2022

Google Meet Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Meet.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

96 Plan to Renew

86 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+91 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Meet?

2% Negative

4% Neutral

94% Positive

Pros

Reliable
Fair
Enables Productivity
Trustworthy

Feature Ratings

Average 85

Video Conferencing

Audio Conferencing VoIP

Screen Share

Audio Controls

Instant Messaging

Audio Conferencing Call in Bridge

Keyboard Mouse Control

Application Share

Facilitator Functions

Virtual Whiteboard

File Transfer

Vendor Capability Ratings

Average 81

Ease of Implementation

Business Value Created

Usability and Intuitiveness

Quality of Features

Ease of IT Administration

Ease of Data Integration

Product Strategy and Rate of Improvement

Availability and Quality of Training

Breadth of Features

Vendor Support

Ease of Customization

Google Meet Reviews

Sanket M.

Role: Student Academic
Industry: Education
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Jun 2022

Straightforward to use, great product.

Likeliness to Recommend

9 /10

What differentiates Google Meet from other similar products?

Google meet provides most of the features that other vendors offer with an extremely simple interface.

What is your favorite aspect of this product?

Google meet provides quick provision of meeting space along with integration with different devices. The meetings and participants can be easily manage and the application is really easy to use.

What do you dislike most about this product?

The extensions to be used along with meet to follow up with basic needs often do not perform well, thus they must be checked and quality assured before making then accessible for use.

What recommendations would you give to someone considering this product?

It is a fantastic application for hosting online meetings, classes and even large scale events. The platform is easy to manage and maintain while using it.

Pros

Reliable
Performance Enhancing
Enables Productivity
Effective Service

Cons

Less Friendly Negotiation

Alex R.

Role: Industry Specific Role
Industry: Other
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Jun 2022

"Qualitative and top-notch professional meetings."

Likeliness to Recommend

9 /10

What differentiates Google Meet from other similar products?

It is one of the most advanced tools that you might be using for online meetings and professional collaborations. You can have all basic as well as advanced features that will help you in eliminating the fact of not being together under one roof to tackle and run businesses. Just like any other Google product, this one is quite easy to use and will not take your energy to drain you out in just the learning phase.

What is your favorite aspect of this product?

Google is the number one platform people use on the internet for almost everything, why? Because it is good and does not compromise its user’s security by any means. The same situation is here, your security is not compromised and you can use features like whiteboard meetings as well as screen-sharing for better communication and understanding.

What do you dislike most about this product?

Surely Google Meet allows me to share the screen and we are so glad for it, but it does not allow me to share more than one screen which is quite disappointing at times and I need to switch between presentations multiple times. I hope they make changes and update this feature for a better user experience. If we compare it to other platforms, we will realize how its features are amazing but limited at times. Many features are limited. I do not understand why. However, it is not troublesome or disappointing.

What recommendations would you give to someone considering this product?

If you are a company that focuses on security more than anything, I think this is your go-to partner. You can have professional and secure meetings with all basic and most advanced features, it is cost-effective as well. So why not choose something good over and be ready to conquer everything.

Pros

Saves Time
Fair
Acts with Integrity
Security Protects

MUKUL S.

Role: Information Technology
Industry: Technology
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Jun 2022

Essential tool for online meetings

Likeliness to Recommend

9 /10

What differentiates Google Meet from other similar products?

Google meet provides wide range of features and ensures the quality of audio and video during conference calls.

What is your favorite aspect of this product?

It easily integrates with different applications like google calendar, Gmail, and contacts.

What do you dislike most about this product?

I don't find any thing to dislike about google meet as It meets all my needs.

What recommendations would you give to someone considering this product?

It is best in class application for video and audio conferencing, and is very easy to use.

Pros

Continually Improving Product
Saves Time
Helps Innovate
Performance Enhancing

Google Meet

What is Google Meet?

Company Details

Need Assistance?

Awards & Recognition

Google Meet Ratings

89 Likeliness to Recommend

96 Plan to Renew

86 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+91 Net Emotional Footprint

How much do users love Google Meet?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Video Conferencing Interactive video conferencing using a webcam

Audio Conferencing VoIP Voice conferencing through a web conference bridge

Screen Share Ability to share a computer screen for viewing by web conference participants

Audio Controls Ability to control the participation of attendees' audio, including muting functions

Instant Messaging Real-time, text-based communication between two or more people

Audio Conferencing Call in Bridge Voice conferencing through a PSTN conference bridge

Keyboard Mouse Control Host can grant or remove control

Application Share Ability to share a single application only for viewing by web conference participants

Facilitator Functions Features that assist with meeting facilitation, including raising hand or voting buttons

Virtual Whiteboard Whiteboard application that enables drawing and diagramming

File Transfer File transfer services

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Google Meet Reviews

Sanket M.

Straightforward to use, great product.

Likeliness to Recommend

Pros

Cons

Alex R.

"Qualitative and top-notch professional meetings."

Likeliness to Recommend

Pros

MUKUL S.

Essential tool for online meetings

Likeliness to Recommend

Pros

Most Popular Google Meet Comparisons

Zoom

Microsoft Teams

Webex Meetings

GoTo Meeting

Adobe Connect

TeamViewer

Feature Ratings

Video Conferencing

Audio Conferencing VoIP

Screen Share

Audio Controls

Instant Messaging

Audio Conferencing Call in Bridge

Keyboard Mouse Control

Application Share

Facilitator Functions

Virtual Whiteboard

File Transfer

Vendor Capability Ratings

Ease of Implementation

Business Value Created

Usability and Intuitiveness

Quality of Features

Ease of IT Administration

Ease of Data Integration

Product Strategy and Rate of Improvement

Availability and Quality of Training

Breadth of Features

Vendor Support

Ease of Customization