Google Meet Logo
Google Meet Logo
Google

Google Meet

Composite Score
8.8 /10
CX Score
9.1 /10
Category
Google Meet
8.8 /10

What is Google Meet?

Google Meet (formerly Hangouts Meet) provides real-time meetings. Using your browser, share your video, desktop, and presentations with teammates and customers.

Company Details


Need Assistance?

We're here to help you with understanding our reports and the data inside to help you make decisions.

Get Assistance

Awards & Recognition

Google Meet won the following awards in the Web and Video Conferencing - Enterprise category

Filter By

Google Meet Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Meet.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

96 Plan to Renew

86 Satisfaction of Cost Relative to Value


{y}
{name}

Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+91 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Meet?

2% Negative
4% Neutral
94% Positive

Pros

  • Reliable
  • Fair
  • Enables Productivity
  • Trustworthy

Feature Ratings

Average 85

Video Conferencing

86

Audio Conferencing VoIP

85

Screen Share

85

Audio Controls

84

Instant Messaging

83

Audio Conferencing Call in Bridge

82

Keyboard Mouse Control

82

Application Share

82

Facilitator Functions

81

Virtual Whiteboard

80

File Transfer

79

Vendor Capability Ratings

Average 81

Ease of Implementation

85

Business Value Created

84

Usability and Intuitiveness

83

Quality of Features

82

Ease of IT Administration

81

Ease of Data Integration

80

Product Strategy and Rate of Improvement

80

Availability and Quality of Training

80

Breadth of Features

80

Vendor Support

78

Ease of Customization

78

Google Meet Reviews

Andrea B.

  • Role: Industry Specific Role
  • Industry: Transportation
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Jun 2022

One of the best product for makin viedocall

Likeliness to Recommend

9 /10

What differentiates Google Meet from other similar products?

It's the most easily to use. Combined with Google Calendar you can have a very smart mangments of your call by remote.

What is your favorite aspect of this product?

His smartness and the fact that you can use it with your browser

What do you dislike most about this product?

Sometimes it connects to my phone while I am using my laptop, and I cannot hear until i turn off the meeting on my phone..

What recommendations would you give to someone considering this product?

If you search the smartest tool for videocall and you use Google Calendar for organize your work, this is the best choice

Pros

  • Reliable
  • Performance Enhancing
  • Efficient Service
  • Caring

Cons

  • Vendor Friendly Policies

Virginia R.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Jun 2022

Google meet its great

Likeliness to Recommend

9 /10

What differentiates Google Meet from other similar products?

Using this app for my official online  work and international webinars has been a great experience; it's a simple and user-friendly platform. The home office will become even more efficient when video conferencing replaces the phone entirely. There are obvious benefits to simply sharing your screen, collaborating on a project, and boosting productivity. Furthermore, the user interface is incredibly intuitive. There are a number of features that aren't available because of the product's simple design. Only the meeting creator can post polls, for example, in a Hangout.

What is your favorite aspect of this product?

Because no software needs to be installed on the desktop, it's incredibly simple to set up. It's possible to run native apps on mobile phones and tablets. The Google Calendar integration is excellent. It takes only a few minutes to get everything set up, as with other Google products. The product is widely used in our company, and we are pleased with its ease of use and stability of connection. I've been using Google Meet for my online classes, and I'm glad that the marker feature is missing from this app, which means that attendees can't bug the meeting while it's going on. While screen-sharing hosts can also benefit from this,

What do you dislike most about this product?

When your internet connection isn't very strong, it can be a bother. If there are a lot of people on the call and all of their cameras are open, the same rules apply. The battery life of mobile devices (laptops) is severely impacted by the resource-intensive nature of the browser. As a result, certain mobile devices cannot be used. Licensing has become a very difficult process.

What recommendations would you give to someone considering this product?

I don't think Skype is as good as Google meet. In addition, we use Google as our email provider for the company. As a rule, it's better to have everything in sync We don't have to leave the house to participate in virtual meetings, thanks to Google Hangouts. At this location, we also conduct business meetings among our teams. This technology also makes it possible to conduct virtual presentations. Customer meetings, weekly team calls and brief updates can be conducted via videoconference. During the Corona era, meeting rooms became very popular. I recommend this soft.

Pros

  • Continually Improving Product
  • Reliable
  • Efficient Service
  • Saves Time

Katrina M.

  • Role: Industry Specific Role
  • Industry: Education
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jun 2022

Easy to use and very functional software!

Likeliness to Recommend

10 /10

What differentiates Google Meet from other similar products?

How savvy it is and how everyone has it. It is worldwide.

What is your favorite aspect of this product?

How easy it is to use and how crisp the backgrounds are. Very clean and user-friendly experience.

What do you dislike most about this product?

I wish it was as common as Zoom but feel like it is getting there.

What recommendations would you give to someone considering this product?

I highly encourage it because it is worth it! Good functionality.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Most Popular Google Meet Comparisons