Google

Google Meet

Composite Score

8.8 /10

CX Score

9.1 /10

1913 Reviews Write a Review

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What is Google Meet?

Google Meet (formerly Hangouts Meet) provides real-time meetings. Using your browser, share your video, desktop, and presentations with teammates and customers.

Company Details

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Awards & Recognition

Google Meet won the following awards in the Web and Video Conferencing - Enterprise category

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1 Top Rated Capabilities

2 Top Rated Features

Latest Award, 2024

1 Top Rated Capabilities

0 Top Rated Features

2023

3 Top Rated Capabilities

2 Top Rated Features

2022

Google Meet Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Meet.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

96 Plan to Renew

86 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+91 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Meet?

2% Negative

4% Neutral

94% Positive

Pros

Reliable
Fair
Enables Productivity
Trustworthy

Feature Ratings

Average 85

Video Conferencing

Audio Conferencing VoIP

Screen Share

Audio Controls

Instant Messaging

Audio Conferencing Call in Bridge

Keyboard Mouse Control

Application Share

Facilitator Functions

Virtual Whiteboard

File Transfer

Vendor Capability Ratings

Average 81

Ease of Implementation

Business Value Created

Usability and Intuitiveness

Quality of Features

Ease of IT Administration

Ease of Data Integration

Product Strategy and Rate of Improvement

Availability and Quality of Training

Breadth of Features

Vendor Support

Ease of Customization

Google Meet Reviews

Anish A.

Role: Information Technology
Industry: Communications
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Jul 2022

Best Video Meeting Software

Likeliness to Recommend

9 /10

What differentiates Google Meet from other similar products?

Google Meet is so simple just need a Google account to initiate a new meeting no need to install any third-party applications in our system just the browser is enough!

What is your favorite aspect of this product?

The ability to integrate meet with Google Calendar as well the connecting different software makes Google meet so useful

What do you dislike most about this product?

Sometimes it's hard to connect with the right audio device need to keep on closing the meet to make it connect that's frustrating

What recommendations would you give to someone considering this product?

Google Meet is the best don't even think about it. The interface is so simple even a baby can use it without any issues.

Pros

Effective Service
Generous Negotitation
Transparent
Includes Product Enhancements

Elena G.

Role: Information Technology
Industry: Education
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Jul 2022

Google Meet: The Future of Communication

Likeliness to Recommend

9 /10

What differentiates Google Meet from other similar products?

The main difference between Google Meet and other similar products is that it is designed specifically for businesses and organizations. It is integrated with Gmail and Google Calendar, making it easy to set up and join meetings. But it also can be used for personal meetings, with no time limit. Google Meet offers a larger video meeting size, allowing up to 250 participants.

What is your favorite aspect of this product?

The main thing that I like about Google Meet is how easy it is to use and how it integrates with my Google account. It has a lot of features. Also, I am very glad that it is free.

What do you dislike most about this product?

I dislike that Google Meet is not available on all devices. It is only available on Android and iOS devices. Also, during the video calls, it can be difficult to see other participants if they are not directly in front of the camera.

What recommendations would you give to someone considering this product?

There are a few things to consider when using Google Meet software: 1. Make sure your computer meets the system requirements. Google Meet requires a computer with a microphone and webcam, as well as a strong internet connection. 2. Be aware of the privacy settings. By default, Google Meet will record your sessions and save them to your Google Drive. If you're not comfortable with this, you can change the privacy settings. 3. Google Meet offers a lot of features, and it can be helpful to familiarize yourself with them before using them.

Pros

Helps Innovate
Reliable
Performance Enhancing
Enables Productivity

Helmut G.

Role: Sales Marketing
Industry: Finance
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Jul 2022

Very simple but reliable

Likeliness to Recommend

8 /10

What differentiates Google Meet from other similar products?

It does what it has to do without adding too much complicated functionalities + it is fully integrated in your google calender and gmail account

What is your favorite aspect of this product?

The full google product integration (gmail calender etc.)

What do you dislike most about this product?

A lot of features are not there that make big meetings more interactive.

What recommendations would you give to someone considering this product?

Use meets for quick meets and zoom for big interactive meetings.

Pros

Reliable
Enables Productivity
Security Protects
Performance Enhancing

Cons

Commodity Features

Google Meet

What is Google Meet?

Company Details

Need Assistance?

Awards & Recognition

Google Meet Ratings

89 Likeliness to Recommend

96 Plan to Renew

86 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+91 Net Emotional Footprint

How much do users love Google Meet?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Video Conferencing Interactive video conferencing using a webcam

Audio Conferencing VoIP Voice conferencing through a web conference bridge

Screen Share Ability to share a computer screen for viewing by web conference participants

Audio Controls Ability to control the participation of attendees' audio, including muting functions

Instant Messaging Real-time, text-based communication between two or more people

Audio Conferencing Call in Bridge Voice conferencing through a PSTN conference bridge

Keyboard Mouse Control Host can grant or remove control

Application Share Ability to share a single application only for viewing by web conference participants

Facilitator Functions Features that assist with meeting facilitation, including raising hand or voting buttons

Virtual Whiteboard Whiteboard application that enables drawing and diagramming

File Transfer File transfer services

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Google Meet Reviews

Anish A.

Best Video Meeting Software

Likeliness to Recommend

Pros

Elena G.

Google Meet: The Future of Communication

Likeliness to Recommend

Pros

Helmut G.

Very simple but reliable

Likeliness to Recommend

Pros

Cons

Most Popular Google Meet Comparisons

Zoom

Microsoft Teams

Webex Meetings

GoTo Meeting

Adobe Connect

TeamViewer

Feature Ratings

Video Conferencing

Audio Conferencing VoIP

Screen Share

Audio Controls

Instant Messaging

Audio Conferencing Call in Bridge

Keyboard Mouse Control

Application Share

Facilitator Functions

Virtual Whiteboard

File Transfer

Vendor Capability Ratings

Ease of Implementation

Business Value Created

Usability and Intuitiveness

Quality of Features

Ease of IT Administration

Ease of Data Integration

Product Strategy and Rate of Improvement

Availability and Quality of Training

Breadth of Features

Vendor Support

Ease of Customization