Google

Google Meet

Composite Score

8.8 /10

CX Score

9.1 /10

1913 Reviews Write a Review

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What is Google Meet?

Google Meet (formerly Hangouts Meet) provides real-time meetings. Using your browser, share your video, desktop, and presentations with teammates and customers.

Company Details

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Awards & Recognition

Google Meet won the following awards in the Web and Video Conferencing - Enterprise category

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1 Top Rated Capabilities

2 Top Rated Features

Latest Award, 2024

1 Top Rated Capabilities

0 Top Rated Features

2023

3 Top Rated Capabilities

2 Top Rated Features

2022

Google Meet Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Meet.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

96 Plan to Renew

86 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+91 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Meet?

2% Negative

4% Neutral

94% Positive

Pros

Reliable
Fair
Enables Productivity
Trustworthy

Feature Ratings

Average 85

Video Conferencing

Audio Conferencing VoIP

Screen Share

Audio Controls

Instant Messaging

Audio Conferencing Call in Bridge

Keyboard Mouse Control

Application Share

Facilitator Functions

Virtual Whiteboard

File Transfer

Vendor Capability Ratings

Average 81

Ease of Implementation

Business Value Created

Usability and Intuitiveness

Quality of Features

Ease of IT Administration

Ease of Data Integration

Product Strategy and Rate of Improvement

Availability and Quality of Training

Breadth of Features

Vendor Support

Ease of Customization

Google Meet Reviews

Vipul G.

Role: Information Technology
Industry: Technology
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Aug 2022

Amazing tool for instant virtual meetings

Likeliness to Recommend

8 /10

What differentiates Google Meet from other similar products?

The best thing for which we use it that lacks in almost all other products is its ease of implementation as it is easily accessible on the browser so we don't need to install any other application. This feature is really helpful and it allows us to set up instant meetings in just one click. As it can run on a web browser so there are lot of useful extensions available for google meet in the market which increases productivity.

What is your favorite aspect of this product?

My favorite aspect of this product is that I can simply use it on my browser. And it can also run on low bandwidth internet, unlike other products which usually makes us leave the meeting on low bandwidth internet. It also provides a multiple screen sharing feature and it also has a recording feature that saves the recording in google drive which is easy to share. We use it almost every day for short team meetings.

What do you dislike most about this product?

This product is not suitable for webinars and big sessions which can have large audiences as it lacks a variety of host controls. Even though it provides you various controls but still they are not to the extent that zoom provides. Rest it is an amazing product for team meetings.

What recommendations would you give to someone considering this product?

I would recommend this product if you are looking for a product for holding virtual meetings in organizations or groups. So if that's what your requirement is then must go for it.

Pros

Helps Innovate
Reliable
Trustworthy
Respectful

Nayab F.

Role: Finance
Industry: Finance
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Aug 2022

Google Meet - A platform for web conferencing

Likeliness to Recommend

10 /10

What differentiates Google Meet from other similar products?

Google Meet is a very user friendly platform for people to connect with each other virtually over the internet from anywhere in the world. It has lot of features. One can solve technical issues by taking the screen share of the required person remotely.

What is your favorite aspect of this product?

The product has lot of features. One can conduct online trainings, interviews, webinars using Google Meet. One can take online lectures, give presentations, conduct online meetings, conferences too using this platform. The platform is very secure as the sessions are encrypted.

What do you dislike most about this product?

The product is a useful one and has no disadvantages as such. It has features for recording of the sessions and the same can be played back in future. However the internet connectivity should be good as the sessions are formed over the web.

What recommendations would you give to someone considering this product?

I would surely recommend others to go ahead with this product. People looking for video and web conferencing platform should surely like it.

Pros

Efficient Service
Acts with Integrity
Helps Innovate
Continually Improving Product

Pamela A.

Role: Human Resources
Industry: Other
Involvement: Initial Implementation

Validated Review

Verified Reviewer

Submitted Aug 2022

i love it

Likeliness to Recommend

10 /10

What differentiates Google Meet from other similar products?

I love the ease of use at work and especially when we work from home we do all our meetings online. We chose it for features like screen sharing and overall functionality and looks.

What is your favorite aspect of this product?

quick to create and users do not need to be registered to take advantage of it

What do you dislike most about this product?

at the moment i love everything

What recommendations would you give to someone considering this product?

that you can acquire it without any concern

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Google Meet

What is Google Meet?

Company Details

Need Assistance?

Awards & Recognition

Google Meet Ratings

89 Likeliness to Recommend

96 Plan to Renew

86 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+91 Net Emotional Footprint

How much do users love Google Meet?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Video Conferencing Interactive video conferencing using a webcam

Audio Conferencing VoIP Voice conferencing through a web conference bridge

Screen Share Ability to share a computer screen for viewing by web conference participants

Audio Controls Ability to control the participation of attendees' audio, including muting functions

Instant Messaging Real-time, text-based communication between two or more people

Audio Conferencing Call in Bridge Voice conferencing through a PSTN conference bridge

Keyboard Mouse Control Host can grant or remove control

Application Share Ability to share a single application only for viewing by web conference participants

Facilitator Functions Features that assist with meeting facilitation, including raising hand or voting buttons

Virtual Whiteboard Whiteboard application that enables drawing and diagramming

File Transfer File transfer services

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Google Meet Reviews

Vipul G.

Amazing tool for instant virtual meetings

Likeliness to Recommend

Pros

Nayab F.

Google Meet - A platform for web conferencing

Likeliness to Recommend

Pros

Pamela A.

i love it

Likeliness to Recommend

Pros

Most Popular Google Meet Comparisons

Zoom

Microsoft Teams

Webex Meetings

GoTo Meeting

Adobe Connect

TeamViewer

Feature Ratings

Video Conferencing

Audio Conferencing VoIP

Screen Share

Audio Controls

Instant Messaging

Audio Conferencing Call in Bridge

Keyboard Mouse Control

Application Share

Facilitator Functions

Virtual Whiteboard

File Transfer

Vendor Capability Ratings

Ease of Implementation

Business Value Created

Usability and Intuitiveness

Quality of Features

Ease of IT Administration

Ease of Data Integration

Product Strategy and Rate of Improvement

Availability and Quality of Training

Breadth of Features

Vendor Support

Ease of Customization