Google Meet Logo
Google Meet Logo
Google

Google Meet

Composite Score
8.8 /10
CX Score
9.1 /10
Category
Google Meet
8.8 /10

What is Google Meet?

Google Meet (formerly Hangouts Meet) provides real-time meetings. Using your browser, share your video, desktop, and presentations with teammates and customers.

Company Details


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Awards & Recognition

Google Meet won the following awards in the Web and Video Conferencing - Enterprise category

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Google Meet Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Meet.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

96 Plan to Renew

86 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+91 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Meet?

2% Negative
4% Neutral
94% Positive

Pros

  • Reliable
  • Fair
  • Enables Productivity
  • Trustworthy

Feature Ratings

Average 85

Video Conferencing

86

Audio Conferencing VoIP

85

Screen Share

85

Audio Controls

84

Instant Messaging

83

Audio Conferencing Call in Bridge

82

Keyboard Mouse Control

82

Application Share

82

Facilitator Functions

81

Virtual Whiteboard

80

File Transfer

79

Vendor Capability Ratings

Average 81

Ease of Implementation

85

Business Value Created

84

Usability and Intuitiveness

83

Quality of Features

82

Ease of IT Administration

81

Product Strategy and Rate of Improvement

80

Ease of Data Integration

80

Breadth of Features

80

Availability and Quality of Training

80

Vendor Support

78

Ease of Customization

78

Google Meet Reviews

stephanie b.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2022

Efficient for virtual interactions.

Likeliness to Recommend

10 /10

What differentiates Google Meet from other similar products?

Very useful for video conferencing and meetings. Since COVID most of our meetings are virtual so we use it for our weekly as well as monthly meetings within the company. Screen sharing is so effective especially when sharing presentations.

What is your favorite aspect of this product?

It is very easy to join meeting using my google account and the link. Google meet can be used anywhere as long as you have internet connection. The mute and unmute option helps create orderliness in meetings; you mute yourself when you don't need to talk and only unmute yourself if you want to share your opinion. This prevents unnecessary noise during meetings.

What do you dislike most about this product?

It doesn't have the option for recording meetings when we require recordings for future use.

What recommendations would you give to someone considering this product?

Google Meet works for whichever type of meeting whether short or long and it is affordable.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Enables Productivity

Gerald L.

  • Role: Information Technology
  • Industry: Machinery
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2022

Super-intuitive platform

Likeliness to Recommend

10 /10

What differentiates Google Meet from other similar products?

Google Meet is a user-friendly, browser-based platform that ensures our events are seamless every time without the need for extra downloads or installations. Our videos are more dynamic since we can present slides and play video clips without awkward pauses or technical issues

What is your favorite aspect of this product?

The platform streams in HD which is especially important for keeping things slick and professional in client and customer-facing calls. Video works natively in the browser as does content sharing

What do you dislike most about this product?

Business plan can be purchased for a maximun of 300 users. Only the Enterpise plan customers can request additional storage if needed and there is no minimun or maximum user limit for Enterprise plans

What recommendations would you give to someone considering this product?

Provides fast, reliable and easy-to-join web meetings and video conferencing services for any size meeting room. Growing businesses and large companies will benefit the most from their paid plans, which allow for bigger, longer live sessions with more attendees and hosts

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Vaibhav A.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Oct 2022

Amazing meeting experience.

Likeliness to Recommend

10 /10

What differentiates Google Meet from other similar products?

Google meet was one of the initial and best products catering virtual meetings. The ease of use with google workspace is the best part. Moreover, a non gmail user can also join the meetings via browser.

What is your favorite aspect of this product?

Ease of use with google worspace. Meetings can be created in a jiffy. Also, if your co workers are on hangout, you can send direct meeting links in chat. The ability to record meetings, presenting is very good. Also, meetings can be accessed on any device.

What do you dislike most about this product?

Nothing to dislike. Everything is as per the requirement. Google keeps on polishing the product from time to time.

What recommendations would you give to someone considering this product?

If you are looking for an all in one virtual meetings solution, google meet is the product to go. Its user friendly, easy to use and very well packaged when used with google workplace. Integrations are also possible. Moreover its secure.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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