Google

Google Meet

Composite Score

8.8 /10

CX Score

9.1 /10

1920 Reviews Write a Review

Claim Software

What is Google Meet?

Google Meet (formerly Hangouts Meet) provides real-time meetings. Using your browser, share your video, desktop, and presentations with teammates and customers.

Company Details

Need Assistance?

We're here to help you with understanding our reports and the data inside to help you make decisions.

Get Assistance

Awards & Recognition

Google Meet won the following awards in the Web and Video Conferencing - Enterprise category

Filter By

1 Top Rated Capabilities

2 Top Rated Features

2024

1 Top Rated Capabilities

0 Top Rated Features

2023

3 Top Rated Capabilities

2 Top Rated Features

2022

Google Meet Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Meet.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

96 Plan to Renew

86 Satisfaction of Cost Relative to Value

{y}

{name}

Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+91 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Meet?

2% Negative

4% Neutral

94% Positive

Pros

Reliable
Fair
Enables Productivity
Trustworthy

Feature Ratings

Average 85

Video Conferencing

Audio Conferencing VoIP

Screen Share

Audio Controls

Instant Messaging

Audio Conferencing Call in Bridge

Keyboard Mouse Control

Application Share

Facilitator Functions

Virtual Whiteboard

File Transfer

Vendor Capability Ratings

Average 81

Ease of Implementation

Business Value Created

Usability and Intuitiveness

Quality of Features

Ease of IT Administration

Product Strategy and Rate of Improvement

Ease of Data Integration

Breadth of Features

Availability and Quality of Training

Vendor Support

Ease of Customization

Google Meet Reviews

CA Sanjay K.

Role: Consultant
Industry: Consulting
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Nov 2022

wonderful product and easy to use.

Likeliness to Recommend

9 /10

What differentiates Google Meet from other similar products?

First of all it is easy to use and also provide Integration with other Google services. Additionally, it is for for google users and provide flexible paid versions.

What is your favorite aspect of this product?

Google Jamboard is helpful to facilitate group brainstorming sessions. These Characteristics enhance participate involvement, this encourage creative learning and gives participants a platform to increase their productivity.

What do you dislike most about this product?

Although screen sharing is a fantastic tool offered by Google Meet, it can only be used to share one screen at once. The alternative is to create two windows on one screen and then share the material in that way. Also there is not any option for waiting room in the Google meet.

What recommendations would you give to someone considering this product?

It is incredibly user-friendly and offers connectivity with a number of other Google products. So choose it if you're seeking for a simple and dependable product.

Pros

Helps Innovate
Enables Productivity
Trustworthy
Acts with Integrity

Mohammad I.

Role: Information Technology
Industry: Technology
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Oct 2022

Good Product with the room of improvement.

Likeliness to Recommend

8 /10

What differentiates Google Meet from other similar products?

Google meet is from Google hence the integration with other Google apps is smooth.

What is your favorite aspect of this product?

This is lighter compared to Teams and webex as mostly used on web browser.

What do you dislike most about this product?

This have less features than other web conferencing apps.

What recommendations would you give to someone considering this product?

Please make a comparable, stable and strong app such as Microsoft teams and Google apps.

Pros

Helps Innovate
Enables Productivity
Trustworthy
Unique Features

Fiona M.

Role: Sales Marketing
Industry: Other
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Oct 2022

Simplest way to hold online meetings.

Likeliness to Recommend

9 /10

What differentiates Google Meet from other similar products?

Google meets id much simpler to use and is more browser based compared to Microsoft teams and zoom. It is very easy to open up google meet as it has a very intuitive UI. Google meet allows for amazing connection with others within the google environment.

What is your favorite aspect of this product?

The fact that I can use it on any device. I can use it on my mobile without any glitches whatsoever and I can also access it from my tablet and computer allowing me to attend meetings from anywhere. Google meet has enhanced communication between my team and even with clients as it offers high quality audio and video during conferencing.

What do you dislike most about this product?

It only works with google users. However, this is not a major problem for us since most people we set up meetings have Gmail accounts.

What recommendations would you give to someone considering this product?

Google meet has been great way for us to create operational efficiencies within our company during and after COVID. It has made it easier for us to conduct weekly and monthly meeting without having to physically present.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Google Meet

What is Google Meet?

Company Details

Need Assistance?

Awards & Recognition

Google Meet Ratings

89 Likeliness to Recommend

96 Plan to Renew

86 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+91 Net Emotional Footprint

How much do users love Google Meet?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Video Conferencing Interactive video conferencing using a webcam

Audio Conferencing VoIP Voice conferencing through a web conference bridge

Screen Share Ability to share a computer screen for viewing by web conference participants

Audio Controls Ability to control the participation of attendees' audio, including muting functions

Instant Messaging Real-time, text-based communication between two or more people

Audio Conferencing Call in Bridge Voice conferencing through a PSTN conference bridge

Keyboard Mouse Control Host can grant or remove control

Application Share Ability to share a single application only for viewing by web conference participants

Facilitator Functions Features that assist with meeting facilitation, including raising hand or voting buttons

Virtual Whiteboard Whiteboard application that enables drawing and diagramming

File Transfer File transfer services

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Google Meet Reviews

CA Sanjay K.

wonderful product and easy to use.

Likeliness to Recommend

Pros

Mohammad I.

Good Product with the room of improvement.

Likeliness to Recommend

Pros

Fiona M.

Simplest way to hold online meetings.

Likeliness to Recommend

Pros

Most Popular Google Meet Comparisons

Zoom

Microsoft Teams

Webex Meetings

GoTo Meeting

Adobe Connect

TeamViewer

Feature Ratings

Video Conferencing

Audio Conferencing VoIP

Screen Share

Audio Controls

Instant Messaging

Audio Conferencing Call in Bridge

Keyboard Mouse Control

Application Share

Facilitator Functions

Virtual Whiteboard

File Transfer

Vendor Capability Ratings

Ease of Implementation

Business Value Created

Usability and Intuitiveness

Quality of Features

Ease of IT Administration

Product Strategy and Rate of Improvement

Ease of Data Integration

Breadth of Features

Availability and Quality of Training

Vendor Support

Ease of Customization