Google Meet Logo
Google Meet Logo
Google

Google Meet

Composite Score
8.8 /10
CX Score
9.1 /10
Category
Google Meet
8.8 /10

What is Google Meet?

Google Meet (formerly Hangouts Meet) provides real-time meetings. Using your browser, share your video, desktop, and presentations with teammates and customers.

Company Details


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Awards & Recognition

Google Meet won the following awards in the Web and Video Conferencing - Enterprise category

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Google Meet Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Meet.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

96 Plan to Renew

86 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+91 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Meet?

2% Negative
4% Neutral
94% Positive

Pros

  • Reliable
  • Fair
  • Enables Productivity
  • Trustworthy

Feature Ratings

Average 85

Video Conferencing

86

Audio Conferencing VoIP

85

Screen Share

85

Audio Controls

84

Instant Messaging

83

Audio Conferencing Call in Bridge

82

Keyboard Mouse Control

82

Application Share

82

Facilitator Functions

81

Virtual Whiteboard

80

File Transfer

79

Vendor Capability Ratings

Average 81

Ease of Implementation

85

Business Value Created

84

Usability and Intuitiveness

83

Quality of Features

82

Ease of IT Administration

81

Product Strategy and Rate of Improvement

80

Ease of Data Integration

80

Breadth of Features

80

Availability and Quality of Training

80

Vendor Support

78

Ease of Customization

78

Google Meet Reviews

Manish R.

  • Role: Information Technology
  • Industry: Banking
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Feb 2024

G-Meet - Ideal interface for video conferencing

Likeliness to Recommend

9 /10

What differentiates Google Meet from other similar products?

Google Meet is fast and it is very user friendly . It also works where the internet connectivity is weak and consume low data.

What is your favorite aspect of this product?

Google Meet is incredibly easy to use. No need to download any software in order to join a meeting.

What do you dislike most about this product?

As a regular user of Google meet, one issue I noticed about it is the number of participants that can get in is too low. When the participants exceeds to 100.

What recommendations would you give to someone considering this product?

Google Meet is one of the best video conferencing, I suggest companies to go for it because it is very convenient for employees.

Pros

  • Efficient Service
  • Enables Productivity
  • Effective Service
  • Respectful

Lalit C.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Feb 2024

Best platform for messaging and meetings

Likeliness to Recommend

10 /10

What differentiates Google Meet from other similar products?

Google meet screen sharing functionality in video meetings is the best compared to other similar products.

What is your favorite aspect of this product?

The google meet allows user to add different backgrounds for the camera video and it is available in basic version as well no need to buy a business edition for this.

What do you dislike most about this product?

Currently I didn't find face any issue with the product.

What recommendations would you give to someone considering this product?

Definitely yes, if you have a low budget then also you can consider for the basic version of the google meet for more features.

Pros

  • Performance Enhancing
  • Enables Productivity
  • Effective Service
  • Caring

Sai B.

  • Role: Operations
  • Industry: Banking
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Feb 2024

“Google at its best “

Likeliness to Recommend

10 /10

What differentiates Google Meet from other similar products?

Google is a reliable and trustworthy brand and can modify easily as per the requirements.

What is your favorite aspect of this product?

Ease of usage

What do you dislike most about this product?

Lack of features

What recommendations would you give to someone considering this product?

Very good deal and good ahead get it

Pros

  • Performance Enhancing
  • Enables Productivity
  • Trustworthy
  • Efficient Service

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