Google Meet Logo
Google Meet Logo
Google

Google Meet

Composite Score
8.8 /10
CX Score
9.1 /10
Category
Google Meet
8.8 /10

What is Google Meet?

Google Meet (formerly Hangouts Meet) provides real-time meetings. Using your browser, share your video, desktop, and presentations with teammates and customers.

Company Details


Need Assistance?

We're here to help you with understanding our reports and the data inside to help you make decisions.

Get Assistance

Awards & Recognition

Google Meet won the following awards in the Web and Video Conferencing - Enterprise category

Filter By

Google Meet Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Meet.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

96 Plan to Renew

86 Satisfaction of Cost Relative to Value


{y}
{name}

Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+91 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Meet?

2% Negative
4% Neutral
94% Positive

Pros

  • Reliable
  • Fair
  • Enables Productivity
  • Trustworthy

Feature Ratings

Average 85

Video Conferencing

86

Audio Conferencing VoIP

85

Screen Share

85

Audio Controls

84

Instant Messaging

83

Audio Conferencing Call in Bridge

82

Keyboard Mouse Control

82

Application Share

82

Facilitator Functions

81

Virtual Whiteboard

80

File Transfer

79

Vendor Capability Ratings

Average 81

Ease of Implementation

85

Business Value Created

84

Usability and Intuitiveness

83

Quality of Features

82

Ease of IT Administration

81

Ease of Data Integration

80

Availability and Quality of Training

80

Product Strategy and Rate of Improvement

80

Breadth of Features

80

Vendor Support

78

Ease of Customization

78

Google Meet Reviews

Sam M.

  • Role: C-Level
  • Industry: Not for Profit
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Jul 2024

Fantastic affordable option for non-profits!

Likeliness to Recommend

10 /10

What differentiates Google Meet from other similar products?

I think Google Meet's Basic tier features will need to expand to keep up with the increasing amount of open-source products that offer the same and MORE features for free! However, Google Meet is much more accessible and FAMILIAR with people given Google's salience. That said, while it still offers fewer features than those open source products, the features it does provide are fantastic and high quality. Its background feature is the best in the game.

What is your favorite aspect of this product?

It's accessibility and ease of use, hands down.

What do you dislike most about this product?

Lack of breakout rooms in Basic tier.

What recommendations would you give to someone considering this product?

If breakout rooms is a must, spring for the paid licenses.

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Unique Features

Aayush S.

  • Role: Information Technology
  • Industry: Engineering
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Jul 2024

Does the work ,easy

Likeliness to Recommend

8 /10

What differentiates Google Meet from other similar products?

It has somewhat less features but you can you free versions easily and conduct long meetings Unlike zoom .

What is your favorite aspect of this product?

Minimalist instant meetings and fast response

What do you dislike most about this product?

Less features

What recommendations would you give to someone considering this product?

There are some better options but expensive options

Pros

  • Fair
  • Security Protects
  • Continually Improving Product
  • Performance Enhancing

Cons

  • Vendor Friendly Policies
  • Less Caring
  • Under Delivered

Aileen C.

  • Role: Industry Specific Role
  • Industry: Construction
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2024

From Hard Hats to Headsets with Google Meet.

Likeliness to Recommend

10 /10

What differentiates Google Meet from other similar products?

With one click, everyone’s in the loop, screen sharing plans and discussing changes in real-time. It’s been particularly useful for remote inspections, where we can walk the site with a tablet, show the inspectors live footage, and get immediate feedback without them having to travel.

What is your favorite aspect of this product?

My favorite feature has to be the seamless integration with Google Workspace. We use Google Drive for all our documents, and being able to pull up files directly in a meeting is incredibly handy. The real-time captions are great, especially on noisy sites where catching every word can be a challenge

What do you dislike most about this product?

Absolutely nothing.

What recommendations would you give to someone considering this product?

It’s saved us loads of time and kept our projects moving smoothly. Clients appreciate the ability to join meetings easily and stay updated on progress.

Pros

  • Continually Improving Product
  • Reliable
  • Enables Productivity
  • Unique Features

Most Popular Google Meet Comparisons