What is Google Meet?
Google Meet (formerly Hangouts Meet) provides real-time meetings. Using your browser, share your video, desktop, and presentations with teammates and customers.
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Real user data aggregated to summarize the product performance and customer experience.
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89 Likeliness to Recommend
96 Plan to Renew
85 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
+91 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Google Meet?
Pros
- Reliable
- Enables Productivity
- Trustworthy
- Respectful
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Video Conferencing
Audio Conferencing VoIP
Screen Share
Audio Controls
Instant Messaging
Audio Conferencing Call in Bridge
Keyboard Mouse Control
Application Share
Facilitator Functions
Virtual Whiteboard
File Transfer
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Usability and Intuitiveness
Quality of Features
Ease of IT Administration
Ease of Data Integration
Breadth of Features
Availability and Quality of Training
Product Strategy and Rate of Improvement
Vendor Support
Ease of Customization
Google Meet Reviews
Glenn S.
- Role: Information Technology
- Industry: Banking
- Involvement: IT Leader or Manager
Submitted Feb 2021
Meets basic requirements but lacks features
Likeliness to Recommend
What differentiates Google Meet from other similar products?
Price and ease of use. Simple implementation and support
What is your favorite aspect of this product?
Ease of use
What do you dislike most about this product?
Recording features are lacking. Questionable security features
What recommendations would you give to someone considering this product?
For a smaller org, I would recommend. For larger orgs, I would recommend for small business group meetings and look at other more enterprise type solutions.
Pros
- Fair
- Generous Negotitation
- Friendly Negotiation
- Helps Innovate
Cons
- Less Efficient Service
- Under Delivered
Please tell us why you think this review should be flagged.
Dave H.
- Role: Public Sector
- Industry: Education
- Involvement: End User of Application
Submitted Feb 2021
Great product especially with COVID-19
Likeliness to Recommend
What differentiates Google Meet from other similar products?
It is easy to use no matter what level of technology the user is at
What is your favorite aspect of this product?
That it connects people to make social distancing happen while still getting everyone together
What do you dislike most about this product?
no dislikes of this product
What recommendations would you give to someone considering this product?
It works great no matter how it is being used
Pros
- Trustworthy
- Effective Service
- Caring
- Saves Time
Please tell us why you think this review should be flagged.
Genesis S.
- Role: Consultant
- Industry: Retail
- Involvement: IT Leader or Manager
Submitted Feb 2021
Very easy and short
Likeliness to Recommend
What differentiates Google Meet from other similar products?
Vídeo quality
What is your favorite aspect of this product?
Video quality
What do you dislike most about this product?
Connection issues
What recommendations would you give to someone considering this product?
If there having group meetings
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
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